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  1. Sendcloud Help Center
  2. Features

Support Automation

  • What is Support Automation
  • Support Automation: Issue Management
  • Support Automation: Monitor view
More

Analytics

  • Getting Started with Analytics
  • Analytics: Overview
  • Analytics: Performance
  • Analytics: Transit Times
More

Order processing

  • Label creation troubleshooting: How to resolve the most common errors
  • Carrier Support Management
  • How to set up your default shipping settings
  • Shipment status and parcel detail view
More

Tracking & Branding

  • Send tracking updates via WhatsApp Business
  • How to monitor your outgoing shipments
  • Google Analytics for your Sendcloud tracking page
  • Send branded Tracking emails to your customers
More

Returns

  • Create custom return reasons
  • How to manage your return requests
  • How to create pre-printed return labels
  • How do I set up my return portal?
More

Shipping rules

  • Shipping rules overview and application
  • How to create shipping rules
  • Shipping rules: guide to using pattern matching
  • How to use shipping rules with Dynamic Checkout
More

Pickups

  • Troubleshooting Pickup Errors (Italian carriers)
  • Pickup conditions in Benelux
  • Pickup conditions in France
  • Exchange Shipping Methods
More

Pack & Go

  • Understanding Pack & Go
  • Customized packing slip
  • How to configure your picking list settings (Pack & Go)
  • Pack & Go: single scan mode
More

Dynamic Checkout

  • Dynamic Checkout

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