Purpose: Understand what Exchange Shipping Methods are and find out which ones are available in each country.
Note: Most Exchange Shipping Methods are available only through a direct contract. With a Lite subscription or higher, you can connect your own contract to Sendcloud account. Learn more about our subscriptions here.
What are Exchange Shipping Methods
The exchange service is perfect for customers who want to return an item and get a replacement in one go. This service makes exchanges easy by delivering the new item while picking up the return. It removes the wait time between sending back the old item and getting the new one, giving customers a smooth and quick experience. The delivery driver brings the new item and takes the return at the same time, making the whole process simple and convenient.
Important: Most shipping methods requires the recipient to hand over the return item to the driver before receiving the new package.
Available shipping methods per country
Spain
| Carrier | Shipping Methods | Availability |
| Correos Express |
|
Available via Sendcloud |
| CTT Express |
|
Direct contract only |
| GLS |
|
Direct contract only |
| Nacex |
|
Direct contract only |
| SEUR |
|
Direct contract only |
| Tipsa |
|
Direct contract only |
United Kingdom
| Carrier | Shipping Methods | Availability |
| Parcelforce Express |
|
Direct contract only |
Italy
| Carrier | Shipping Methods | Availability |
| GLS National Express |
|
Direct contract only |
| Poste Delivery Business |
|
Direct contract only |
All countries
| Carrier | Shipping Methods | Availability |
| UPS |
|
Direct contract only |
Note: if you are shipping with a direct contract, contact your carrier account manager to activate and discuss the terms and conditions of an Exchange Shipping Method.