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Sendcloud Help Center
How can we help you?
Process your orders
How to profit from smart shipping rules
How can I prevent surcharges?
Getting started with Sendcloud
The Checkout feature
How to configure your Checkout
How to install the Checkout feature for WooCommerce
How to install the Checkout feature for Magento v2.4
Send branded Track & Trace emails to your customers
Shipment status and parcel detail view
Personalise your Track & Trace page
Charge customers for a return fee via the return portal
How customers can make a return
How do I set up my return portal?
Process your return shipments
Can I create test labels with Sendcloud?
How do I cancel my shipment?
How do I start an investigation?
How do we charge & invoice your shipments?
Features & Settings
Financial & Privacy
FAQ & Tips