Purpose: Learn how to install the Sendcloud Print client app so you can automatically print labels using your label printer or standard laser jet printer.
What (label) printer can I use to print labels?
You can use a normal (laser)printer or a dedicated label printer. For a regular (laser)printer you can use A4 sticker sheets, which you will find, for example, at Rajapack.
The label printer that we recommend is the Dymo 4XL. You can install multiple drivers for this to print labels properly. With the code "SendCloud-494107" you get a 5% discount at Euro label.
For help setting up your Dymo printer, continue reading.
Connect your printer to Sendcloud
You can connect your printer to Sendcloud by downloading our dedicated print client app. Once the app is installed, as soon as you click "create labels" while processing your orders, they will being printing automatically without you having to download and save the labels on a PDF document first.
Our app is easy to install and compatible with Chrome and Firefox. Follow the instructions below to configure your printer settings.
Step 1: Download the print client app
Navigate to Settings > Printing and click "Download the print client" to begin downloading and installing the app.
Step 2: Follow the installation wizard
Install the Sendcloud app by opening the downloaded file. The installation wizard will guide you through the process.
The app will open and run in the background of your laptop or computer. Its purpose is to provide the connection between your device and your Sendcloud account. It's safe to use and unobtrusive; there's no need to open the application after installation, or before printing, and it will automatically start when you turn on your computer.
After installing the client, make sure it's correctly running in the background. On Windows computers you can do this by clicking the arrow to show hidden icons in your desktop tray. The Sendcloud logo should be visible as shown below. On macOS, you will see the Sendcloud logo in the upper right corner.
Step 3: Select your printer options
Once the app is installed, navigate back to Settings > Printing in your Sendcloud account and select the printer and format you want to use when printing your shipping labels.
From now on, your labels will automatically print when you hit the print button in your 'incoming order' overview. Easy!
Need to remove or update the print client?
If you see a message indicating that the app is out of date, you need to remove the print app and resintall it. Follow the steps here (Windows). Click here for the Apple instructions for how to delete an app for OS.
How do I install my DYMO label printer?
Install DYMO LabelWriter 4XL Thermal Printer on Windows
- Disconnect your thermal printer
- Install DYMO driver at the official website. Make sure you select the right model to find the correct driver
- Connect back your DYMO LabelWriter printer via USB, and your computer will automatically match this printer to the downloaded driver
Configure default settings of a DYMO LabelWriter 4XL Printer on Windows
- Go to your computer's Control Panel > View Devices & Printers > Right click your thermal printer > Click
- Set orientation as Portrait on the Printing Preferences popup
- Click Advanced > Set Paper Size to 1744907 4 in x 6 and set Print Quality to Barcodes and Graphics > click OK.
- Click Click Apply and Ok