Purpose: view the shipping conditions of international delivery provider FedEx.
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To start shipping you must first have a FedEx carrier contract and connect it to your Sendcloud account. You can find information about obtaining a contract with FedEx here.
FedEx Priority Overnight®
An express service for all your domestic shipments, up to 68 kg per parcel.
Shipping method features:
- For shipments from IT, ES, NL, BE, DE, FR, AT
- For domestic (national) shipments only
- See "shipping locations" for more information
- Parcels are delivered on the next day before noon or before end of the business day
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Delivery to a neighbor is possible if the recipient is not home and if the shipping functionality Home address only is not selected
- Recipients receive status updates via tracking email or SMS message
*Service availability and transit times depend on selected origin and destination postal codes
Additional shipping method functionalities:
- Age check
- Signature required
- Home address only
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Shipping locations by country code:
IT, ES, NL, BE, DE, FR, AT (domestic/national only, e.g. NL > Nl, BE > BE, etc.)
FedEx Europe First®
A premium service for international shipments which delivers your parcel at your customer's door the very next morning before 10am.
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- Parcels are delivered the next morning
- Delivery time window is between 9-10am in most major European cities*
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Delivery to a neighbor is possible if the recipient is not home and if the shipping functionality Home address only is not selected
- Recipients receive status updates via tracking email or SMS message
*Service availability and transit times depend on selected origin and destination zip codes
Additional shipping method functionalities:
- Age check
- Signature required
- Home address only
- Incoterm DDP or DAP*
*Please note that choosing incoterm DDP or DAP will affect the list of countries you can ship to.
Characteristics of the parcel:
- Maximum weight: 68kg
- Maximum length: 274cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Shipping locations by country code:
AT,BE,CZ,DK,FI,FR,GB, GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,GB,CH,NO
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
FedEx International Economy®
A budget friendly international shipping method that delivers your parcel within 2-3 days.
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- Both import and export shipments are delivered within 2-3 days
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Delivery to a neighbor is possible if the recipient is not home and if the shipping functionality Home address only is not selected
- Recipients receive status updates via tracking email or SMS message
Additional shipping method functionalities:
- Age check
- Signature required
- Home address only
- Incoterm DDP or DAP*
*Please note that choosing incoterm DDP or DAP will affect the list of countries you can ship to.
Characteristics of the parcel:
- Maximum weight: 68kg
- Maximum length: 274cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Shipping locations by country code:
Standard: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,BG,CY,EE,HR,LV,LT,MT,RO,MC
Incoterm DAP: AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BY,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RU,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VE,VN,VG,VI,WF,ZM,ZW
Incoterm DDP: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BY,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BG,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,MC,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RU,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VE,VN,VG,VI,WF,ZM,ZW
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
FedEx International Priority®
Choose this express service to have your documents and boxes delivered next day, door-to-door across Europe.
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- Both import and export shipments are delivered the next day
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Delivery to a neighbor is possible if the recipient is not home and if the shipping functionality Home address only is not selected
- Recipients receive status updates via tracking email or SMS message
Additional shipping method functionalities:
- Age check
- Signature required
- Home address only
- Incoterm DDP or DAP*
*Please note that choosing incoterm DDP or DAP will affect the list of countries you can ship to.
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Shipping locations by country code:
Standard: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,BG,CY,EE,HR,LV,LT,MT,RO,MC
Incoterm DAP: AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BY,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RU,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VN,VG,VI,WF,ZM,ZW
Incoterm DDP: AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BY,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RU,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VN,VG,VI,WF,ZM,ZW
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
FedEx Standard® (UK only)
For reliable domestic delivery of parcels to and from the UK.
Additional shipping method functionalities:
- Next Day
- Next Day by 9am
- Next Day by 10am
- Next Day by 12 noon
- Next Day Saturday
- Next day Saturday by 9am
- Next Day Saturday by 10am
- Next Day Saturday by 12 noon
Shipping method features:
- Choose from FedEx Standard Economy or Standard Next Day
- FedEx Standard Economy shipments are delivered within 24 hours
- Saturday delivery available
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Recipients receive status updates via tracking email or SMS message
- Signature on receipt not available
Characteristics of the parcel:
- Maximum weight: 50 kg
- Maximum length: 300 cm
- Maximum width: 150
- Maximum height: 120
Shipping locations by country code:
GB
FedEx Global Returns®
Create cost-effective international return labels for your customers.
Shipping method features:
- For shipments to NL, BE, DE, ES, FR, IT, GB, AT
- Signature on delivery not available
- 2 delivery attempts will be made
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Shipping locations by country code:
To country: NL, BE, DE, FR, GB, IT, ES, AT
From country: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,BG,CY,EE,HR,LV,LT,MT,RO,MC
FedEx International Connect Plus®
A reliable delivery solution for e-commerce businesses which allows retailers to ship internationally.
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- For shipments from GB with incoterm DDP
- Deliver to over 220 countries and territories
- Utilises a global network of local delivery providers
- Fully trackable via a single shipping label across multiple tracking systems
- Available for B2C parcels only
- 1 delivery attempt
- Signature required
Characteristics of the parcel:
- Max weight: 32 kg
- Maximum length: 274 cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Shipping locations by country code:
Standard: FR,DE,NL,IT,BE,ES,PL,SE,AT,LU
Incoterm DDP: GB,RU,AU,CN,HK,JP,MY,SG,KR,TW,US
For GB shipments with incoterm DDP: GB,RU,AU,CN,HK,JP,MY,SG,KR,TW,US,FR,DE,NL,IT,BE,ES,PL,SE,AT,LU
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
FedEx Electronic Trade Documents for paperless commercial invoice:
For the below countries we support electronic trade documents for generating commercial invoices:
- AE,AF,AO,AT,AU,BB,BD,BE,BG,BH,BN,CA,CH,CI,CN,CY,CZ,DE,DK,EE,ES,FI,FM,FR,GB,GU,HK,HR,HU,ID,IE,IL,IN,IS,IT,JM,JP,KR,LI,LK,LT,LU,LV,MC,MH,MO,MP,MU,MX,MY,NL,NZ,PH,PK,PL,PR,PS,PT,PW,SA,SE,SG,SI,SK,SM,TG,TH,TN,TR,TW,US,VA,VN
For the below countries electronic trade documents is not supported (you'll need to print add the invoice to the package):
- AD,AG,AI,AM,AR,AS,AZ,BF,BI,BJ,BT,BW,BY,BZ,CD,CG,CL,CK,CM,CO,CR,CV,DJ,DM,DO,EG,ER,ET,FJ,FO,GA,GE,GF,GH,GI,GL,GM,GN,GQ,GR,GT,GY,HN,HT,IQ,JO,KE,KG,KH,KN,KW,KZ,LA,LB,LR,LS,MA,MD,MG,MK,ML,MN,MQ,MR,MS,MV,MW,MZ,NA,NE,NG,NI,NO,OM,PA,PF,PG,QA,RO,RS,RU,RW,SC,SN,SR,SY,TC,TD,TO,TT,TZ,UG,UY,UZ,VC,VG,VI,VU,WF,WS,YE,ZM
Like every carrier, FedEx has prepared a document about their General Transport Conditions. If you deviate from the conditions, a surcharge will be charged on your invoice afterwards. When you send with FedEX, you automatically agree to the following conditions:
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