Purpose: view the shipping conditions of international delivery provider FedEx.
Related articles:
Shipping Methods (National)
To start shipping with FedEx, you have two options:
- Use Sendcloud rates for the most popular UK domestic & international services (no FedEx contract required).
- Connect your own FedEx contract to access the full range of FedEx services.
👉 No FedEx contract? See the available UK domestic FedEx services with Sendcloud rates here.
👉 Already have a FedEx contract? Follow the instructions to connect it to your Sendcloud account.
Special conditions
- Weight & dimensions conditions: Weight and dimensions depend on the selected shipping method (see method sections below).
- Undeliverable parcel: A total of 2 delivery attempts will be made before the parcel is returned to sender (where applicable per method).
- Label: FedEx does not support special characters. Only ASCII (UTF-8 Basic Latin) characters are allowed. Unsupported characters will not be printed on the label.
- Delivery: Delivery times depend on the chosen service (e.g. early morning, midday, end of next business day, 2–3 days).
- SMS notifications: Recipients receive status updates via tracking email or SMS message (where applicable per method).
FedEx® First
| Shipping Method Conditions | Criteria |
| Description | An express domestic shipping service designed for urgent shipments, delivering documents and parcels up to 68 kg by early morning on the next business day. |
| Weight conditions | Maximum weight: 68 kg |
| Max. Dimensions | Maximum dimensions (1×L + 2×W + 2×H): 330 cm |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to the sender. |
| Delivery time | Early morning delivery by 10:00 AM (next business day). |
| Tracking | Tracked shipping for full visibility. |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message. |
| Destinations (From) | Domestic shipments within selected countries. |
| Destinations (To) | Domestic shipments within: AT, BE, DE, ES, FR, IT, NL, GB |
| Avg. Transit Time | Next business day (by 10:00 AM). |
Additional shipping method functionalities:
- Tracked shipping for full visibility.
- Home address only option available.
- Multicollo shipments supported.
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1×L + 2×W + 2×H): 330 cm
Shipping locations by country code:
- Available for domestic shipments within: AT, BE, DE, ES, FR, IT, NL, GB
FedEx® Priority Express
| Shipping Method Conditions | Criteria |
| Description | A fast and reliable domestic shipping solution that ensures parcels and documents up to 68 kg are delivered by 12:00 PM (midday) on the next business day. |
| Weight conditions | Maximum weight: 68 kg |
| Max. Dimensions | Maximum dimensions (1×L + 2×W + 2×H): 330 cm |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to sender. |
| Delivery time | Guaranteed delivery by 1:00 pm, next business day. |
| Tracking | Tracked shipping for end-to-end visibility. |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message. |
| Drop-off (More info in drop-off section) |
Drop-off is available at one of the FedEx locations. |
| Destinations (From) | Domestic shipments within selected countries. |
| Destinations (To) | Domestic shipments within: AT, BE, DE, ES, FR, IT, NL, GB |
| Avg. Transit Time | Next business day (by 1:00 PM). |
Additional shipping method functionalities:
- Tracked shipping for end-to-end visibility.
- Home address only option available.
- Multi-parcel shipments supported.
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1×L + 2×W + 2×H): 330 cm
Shipping locations by country code:
- Available for domestic shipments within: AT, BE, DE, ES, FR, IT, NL, GB
FedEx® Priority
| Shipping Method Conditions | Criteria |
| Description | A reliable domestic shipping option for documents and parcels up to 68 kg, ensuring delivery by the end of the next business day. |
| Weight conditions | Maximum weight: 68 kg |
| Max. Dimensions | Maximum dimensions (1×L + 2×W + 2×H): 330 cm |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to sender. |
| Delivery time |
Next business day delivery before 6:00 pm
Important: Delivery to remote areas can take up to 7 days.
|
| Tracking | Tracked shipping for full visibility. |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message. |
| Drop-off (More info in drop-off section) |
Drop-off is available at one of the FedEx locations. |
| Destinations (From) | Domestic shipments within selected countries. |
| Destinations (To) | Domestic shipments within: AT, BE, DE, ES, FR, IT, NL, GB |
| Avg. Transit Time | Next business day (end of day). |
Additional shipping method functionalities:
- Tracked shipping for full visibility.
- Home address only option available.
- Multi-parcel shipments supported.
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1×L + 2×W + 2×H): 330 cm
Shipping locations by country code:
- Available for domestic shipments within: AT, BE, DE, ES, FR, IT, NL, GB
FedEx® Economy
| Shipping Method Conditions | Criteria |
| Description | A cost-effective domestic shipping service for documents and parcels up to 68 kg, offering delivery at the end of the business day within 2-3 days. |
| Weight conditions | Maximum weight: 68 kg |
| Max. Dimensions | Maximum dimensions (1×L + 2×W + 2×H): 330 cm |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to sender. |
| Delivery days | End of business day within 2-3 business days. |
| Tracking | Tracked shipping for full visibility. |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message. |
| Destinations (From) | Domestic shipments within the UK only (GB). |
| Destinations (To) | United Kingdom (GB) only |
| Avg. Transit Time | 2-3 business days |
Additional shipping method functionalities:
- Tracked shipping for full visibility.
- Home address only option available.
- Multi-parcel shipments supported.
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1×L + 2×W + 2×H): 330 cm
Shipping locations by country code:
- Available for domestic shipments within: United Kingdom (GB) only
FedEx Standard® (UK only)
For reliable domestic delivery of parcels to and from the UK.
Please check our "Pickup conditions in the UK" article for more information about pickups.
| Shipping Method Conditions | Criteria |
| Description | Reliable domestic delivery of parcels to and from the UK. |
| Weight conditions | Maximum weight: 50 kg |
| Max. Dimensions | Maximum length: 300 cm | Maximum width: 150 | Maximum height: 120 |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to sender. |
| Delivery days | FedEx Standard Economy shipments are delivered within 24 hours. Saturday delivery available. |
| Proof delivery | Signature on receipt not available. |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message. |
| Pick-up (More info in pick-up section) |
See Pickup conditions in the UK. |
| Destinations (From) | GB |
| Destinations (To) | GB |
| Avg. Transit Time | Within 24 hours (Economy shipments). |
Additional shipping method functionalities:
- Next Day
- Next Day by 9am
- Next Day by 10am
- Next Day by 12 noon
- Next Day Saturday
- Next day Saturday by 9am
- Next Day Saturday by 10am
- Next Day Saturday by 12 noon
Shipping method features:
- Choose from FedEx Standard Economy or Standard Next Day
- FedEx Standard Economy shipments are delivered within 24 hours
- Saturday delivery available
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Recipients receive status updates via tracking email or SMS message
- Signature on receipt not available
Characteristics of the parcel:
- Maximum weight: 50 kg
- Maximum length: 300 cm
- Maximum width: 150
- Maximum height: 120
Shipping locations by country code:
GB
Shipping Methods (International)
Special conditions
- Weight & dimensions conditions: Weight and dimensions depend on the selected shipping method (see method sections below).
- Parcel holding period:
- Undeliverable parcel: A total of 2 delivery attempts will be made before the parcel is returned to sender (where applicable per method).
- Label: FedEx does not support special characters. Only ASCII (UTF-8 Basic Latin) characters are allowed. Unsupported characters will not be printed on the label.
- Delivery: Transit times depend on selected origin and destination zip codes (where applicable per method).
- SMS notifications: Recipients receive status updates via tracking email or SMS message (where applicable per method).
FedEx Europe First®
| Shipping Method Conditions | Criteria |
| Description | A premium service for international shipments which delivers your parcel at your customer's door the very next morning before 10am. |
| Weight conditions | Maximum weight: 68kg |
| Max. Dimensions | Maximum dimensions (1xL + 2xW + 2xH): 330 cm |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to sender |
| Delivery time | Next-day before 10:00 am |
| Delivery days | Delivered the next morning; delivery time window is between 9-10am in most major European cities* |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message |
| Destinations (From) | For shipments from NL, BE, DE, ES, FR, IT, GB, AT |
| Destinations (To) | International parcels only (e.g. NL > DE, BE > NL, etc. NL > NL is not possible.) |
| Avg. Transit Time | Next morning before 10am. |
*Service availability and transit times depend on selected origin and destination zip codes
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- Parcels are delivered the next morning
- Delivery time window is between 9-10am in most major European cities*
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Delivery to a neighbor is possible if the recipient is not home and if the shipping functionality Home address only is not selected
- Recipients receive status updates via tracking email or SMS message
Additional shipping method functionalities:
- Age check
- Signature required
- Home address only
- Incoterm DDP or DAP*
*Please note that choosing incoterm DDP or DAP will affect the list of countries you can ship to.
Characteristics of the parcel:
- Maximum weight: 68kg
- Maximum length: 274cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Shipping locations by country code:
AT,BE,CZ,DK,FI,FR,GB, GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,GB,CH,NO
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
FedEx International Economy®
| Shipping Method Conditions | Criteria |
| Description | A budget friendly international shipping method that delivers your parcel within 2-3 days. |
| Weight conditions | Maximum weight: 68kg |
| Max. Dimensions | Maximum dimensions (1xL + 2xW + 2xH): 330 cm |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to sender |
| Delivery days | Both import and export shipments are delivered within 2-3 days |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message |
| Destinations (From) | For shipments from NL, BE, DE, ES, FR, IT, GB, AT |
| Destinations (To) | See “Shipping locations by country code” below (Standard / Incoterm DAP / Incoterm DDP). |
| Avg. Transit Time | 2-3 days |
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- Both import and export shipments are delivered within 2-3 days
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Delivery to a neighbor is possible if the recipient is not home and if the shipping functionality Home address only is not selected
- Recipients receive status updates via tracking email or SMS message
Additional shipping method functionalities:
- Age check
- Signature required
- Home address only
- Incoterm DDP or DAP*
*Please note that choosing incoterm DDP or DAP will affect the list of countries you can ship to.
Characteristics of the parcel:
- Maximum weight: 68kg
- Maximum length: 274cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Additional Screening and Prohibited Items for International Shipments
All parcels from Europe to the USA, Canada, Latin America, and Australia (except shipments under 453 grams) will undergo additional screening by FedEx before entering the network. Shipments in original packaging, such as perfume boxes, wine crates, or electronics, are exempt from visual inspection.
Shipments containing prohibited items, such as Liquids, Aerosols, Gels (LAGs), or electrical/electronic devices (e.g., hairdryers or phones) in the same package will be rejected and returned to the sender. These items must be shipped separately. Additionally, shipments where the contents do not match the item declaration on the Air Waybill (AWB) will also be rejected and returned.
Shipping locations by country code:
Standard: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,BG,CY,EE,HR,LV,LT,MT,RO,MC
Incoterm DAP: AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VE,VN,VG,VI,WF,ZM,ZW
Incoterm DDP: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BG,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,MC,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VE,VN,VG,VI,WF,ZM,ZW
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
FedEx International Priority®
| Shipping Method Conditions | Criteria |
| Description | Choose this express service to have your documents and boxes delivered next day, door-to-door across Europe. |
| Weight conditions | Maximum weight: 68 kg |
| Max. Dimensions | Maximum dimensions (1xL + 2xW + 2xH): 330 cm |
| Delivery attempts (More info in special conditions) |
A total of 2 delivery attempts will be made before the parcel is returned to sender |
| Delivery days | Both import and export shipments are delivered the next day |
| Notifications to receiver (SMS/Email) |
Recipients receive status updates via tracking email or SMS message |
| Destinations (From) | For shipments from NL, BE, DE, ES, FR, IT, GB, AT |
| Destinations (To) | See “Shipping locations by country code” below (Standard / Incoterm DAP / Incoterm DDP). |
| Avg. Transit Time | Next day across Europe. |
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- Both import and export shipments are delivered the next day
- Available for both B2C and B2B shipments
- A total of 2 delivery attempts will be made before the parcel is returned to sender
- Delivery to a neighbor is possible if the recipient is not home and if the shipping functionality Home address only is not selected
- Recipients receive status updates via tracking email or SMS message
Additional shipping method functionalities:
- Age check
- Signature required
- Home address only
- Incoterm DDP or DAP*
*Please note that choosing incoterm DDP or DAP will affect the list of countries you can ship to.
Characteristics of the parcel:
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Additional Screening and Prohibited Items for International Shipments
All parcels from Europe to the USA, Canada, Latin America, and Australia (except shipments under 453 grams) will undergo additional screening by FedEx before entering the network. Shipments in original packaging, such as perfume boxes, wine crates, or electronics, are exempt from visual inspection.
Shipments containing prohibited items, such as Liquids, Aerosols, Gels (LAGs), or electrical/electronic devices (e.g., hairdryers or phones) in the same package will be rejected and returned to the sender. These items must be shipped separately. Additionally, shipments where the contents do not match the item declaration on the Air Waybill (AWB) will also be rejected and returned.
Shipping locations by country code:
Standard: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,BG,CY,EE,HR,LV,LT,MT,RO,MC
Incoterm DAP: AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VN,VG,VI,WF,ZM,ZW
Incoterm DDP: AF,AL,AS,AD,AO,AI,AG,AR,AM,AW,AU,AZ,BS,BH,BD,BB,BZ,BJ,BM,BT,BO,BQ,BA,BW,BR,BN,BF,BI,KH,CM,CA,CV,KY,TD,CL,CN,CO,CG,CK,CR,HR,CW,CY,DJ,DM,DO,TL,EC,EG,SV,ER,EE,ET,FO,FJ,GF,PF,GA,GM,GE,GH,GI,GL,GD,GP,GU,GT,GN,GY,HT,HN,HK,IS,IN,ID,IQ,IR,IL,CI,JM,JP,JO,KZ,KE,KW,KG,LA,LV,LB,LS,LR,LY,LI,LT,MO,MK,MG,MW,MY,MV,ML,MT,MH,MQ,MR,MU,MX,FM,MD,ME,MS,MN,MA,MZ,NA,NP,NC,NZ,NI,NE,NG,NO,OM,PK,PW,PS,PA,PG,PY,PE,PH,MK,QA,RE,RO,RW,SM,SA,SN,RS,SC,SG,SX,MF,ZA,KR,LK,VC,SR,SZ,CH,TW,TZ,TH,TG,TO,TT,TN,TR,TC,UG,UA,AE,GB,US,UY,UZ,VU,VA,VN,VG,VI,WF,ZM,ZW
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
FedEx International Connect Plus®
| Shipping Method Conditions | Criteria |
| Description | A reliable delivery solution for e-commerce businesses which allows retailers to ship internationally. |
| Weight conditions | Max weight: 32 kg |
| Max. Dimensions | Maximum dimensions (1xL + 2xW + 2xH): 330 cm |
| Delivery attempts (More info in special conditions) |
1 delivery attempt |
| Proof delivery | Signature required |
| Tracking | Fully trackable via a single shipping label across multiple tracking systems |
| Drop-off (More info in drop-off section) |
For FedEx drop-off, a parcel can weigh up to 15 kg. |
| Destinations (From) |
For shipments from NL, BE, DE, ES, FR, IT, GB, AT For shipments from GB with incoterm DDP |
| Destinations (To) | Deliver to over 220 countries and territories |
Shipping method features:
- For shipments from NL, BE, DE, ES, FR, IT, GB, AT
- For shipments from GB with incoterm DDP
- Deliver to over 220 countries and territories
- Utilises a global network of local delivery providers
- Fully trackable via a single shipping label across multiple tracking systems
- For FedEx drop-off, a parcel can weigh up to 15 kg.
- Available for B2C parcels only
- 1 delivery attempt
- Signature required
Characteristics of the parcel:
- Max weight: 32 kg
- Maximum length: 274 cm
- Maximum dimensions (1xL + 2xW + 2xH): 330 cm
Additional Screening and Prohibited Items for International Shipments
All parcels from Europe to the USA, Canada, Latin America, and Australia (except shipments under 453 grams) will undergo additional screening by FedEx before entering the network. Shipments in original packaging, such as perfume boxes, wine crates, or electronics, are exempt from visual inspection.
Shipments containing prohibited items, such as Liquids, Aerosols, Gels (LAGs), or electrical/electronic devices (e.g., hairdryers or phones) in the same package will be rejected and returned to the sender. These items must be shipped separately. Additionally, shipments where the contents do not match the item declaration on the Air Waybill (AWB) will also be rejected and returned.
Shipping locations by country code:
Standard: FR,DE,NL,IT,BE,ES,PL,SE,AT,LU
Incoterm DDP: GB, AU, CN, HK, JP, MY, SG, KR, TW, US
For GB shipments with incoterm DDP: GB, AU, CN, HK, JP, MY, SG, KR, TW, US, FR, DE, NL, IT, BE, ES, PL, SE, AT, LU
(Please note that this service is for international parcels only, e.g. NL > DE, BE > NL, etc. NL > NL is not possible.)
Return Shipping Methods (International)
Special conditions
- Weight & dimensions conditions: Maximum weight: 68 kg | Maximum length: 274 cm | Maximum dimensions (1xL + 2xW + 2xH): 330 cm
- Undeliverable parcel: 2 delivery attempts will be made
- Label: FedEx does not support special characters. Only ASCII (UTF-8 Basic Latin) characters are allowed. Unsupported characters will not be printed on the label.
- Delivery:
FedEx Global Returns®
| Shipping Method Conditions | Criteria |
| Description | Create cost-effective international return labels and customs documents for hassle-free returns for your customers. |
| Weight conditions | Maximum weight: 68 kg |
| Max. Dimensions | Maximum dimensions (1xL + 2xW + 2xH): 330 cm |
| Delivery attempts (More info in special conditions) |
2 delivery attempts will be made |
| Proof delivery | Signature on delivery not available |
| Destinations (From) | AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,BG,CY,EE,HR,LV,LT,MT,RO,MC |
| Destinations (To) | NL, BE, DE, FR, GB, IT, ES, AT |
Shipping locations by country code:
To country: NL, BE, DE, FR, GB, IT, ES, AT
From country: AT,BE,CZ,DK,FI,FR,GR,DE,HU,IE,IT,LU,NL,PL,PT,SI,SK,SE,ES,BG,CY,EE,HR,LV,LT,MT,RO,MC
FedEx UK Services with Sendcloud Rates (No Contract Required)
Sendcloud now offers a selection of FedEx UK shipping services directly through your Sendcloud account, without the need for a personal FedEx contract.
These methods are available with pre-negotiated Sendcloud rates and are ideal for UK-based merchants.
Available Shipping Methods
- FedEx® Economy – Delivery within 48 hours
- FedEx® Priority – Next business day delivery before 6:00 pm
- FedEx® Priority Express – Next business day Delivery before 1:00 pm
- FedEx® First – Next-day delivery before 10:00 am
- FedEx International Connect Plus® – International service
- FedEx Global Returns® – Returns Service
Shipping Destinations
| Service | Regions Covered |
|---|---|
| FedEx Economy | Mainland GB, Northern Ireland, Channel Isles |
| FedEx Priority | Mainland GB, Northern Ireland, Channel Isles |
| FedEx Priority Express | Mainland GB only |
| FedEx First | Mainland GB only |
Pricing Structure
Pricing for FedEx UK domestic services with Sendcloud rates depends on the shipping method and delivery region. Each method has its own flat rate for parcels up to 30kg, and a per-kilo surcharge for parcels over 30kg.
See here an example
Example:
For FedEx Priority (GB → GB):
- Base rate (up to 30kg): £5.15
- Over 30kg: £0.33 per extra kg
(e.g. 33kg = £5.15 + £0.99 = £6.14)
Actual rates vary by method and destination, this is for illustrative purposes only. Always refer to your Sendcloud panel for the final price.
Additional Charges (apply to all services)
- Adult Signature (optional): £2.50 surcharge
- Fuel surcharge: 16.5% of the total shipping cost
Parcel Characteristics
- Maximum weight: 68 kg
- Maximum length: 274 cm
- Maximum dimensions (1×L + 2×W + 2×H): 330 cm
These FedEx services with Sendcloud rates are ideal for merchants looking to ship reliably within the UK without setting up a separate carrier agreement.
Claims & Compensation
For FedEx UK services shipped with Sendcloud rates, an own-risk amount of £20 applies to compensation claims.
- Claims with a compensation value below £20 are not eligible for reimbursement.
- For approved claims above £20, compensation is calculated based on the shipment weight, plus the original delivery costs.
Pick-ups
You can schedule incidental pick-ups with FedEx through your Sendcloud panel. For more information on requesting an incidental pick-up, read our How can I request a parcel pickup? article.
The requests can only be scheduled for the same day or the next business day. Attempting to schedule a pickup for any later date will result in an error: "Pickup Date too far in the future."
Fixed pick-ups: with FedEx with Sendcloud are free of charge and available if you ship >10 parcels per pickup. To arrange fixed pickups, contact our Support team, providing them with the information below.
Needed information to arrange fixed pickups
- Name of the merchant
- VAT number
- Contact person
- Phone number
- Pickup address
- ZIP/City
- Pickup frequency (choose from 5 times a week, 4 times a week, 3 times a week, 2 times a week, 1 time a week)
- Days of the week (choose from Monday to Friday)
- Preferred pickup time
- Approximate weight of parcels in kg
- Size of parcels (choose from envelope/small/medium/large)
- Average number of parcels per pickup
- Any additional information needed for the carrier
FedEx Pickup Requirements
For international shipments collected from unknown businesses or residential addresses, FedEx now requires an ID check to ensure the authenticity of the shipment. This policy mandates the following:
ID Verification:
Couriers must request a valid photo ID from the person handing over the shipment, regardless of its contents. The identification should match the individual presenting the shipment. If the person declines to provide valid identification, the shipment should be refused.
Shipping Document Review:
Couriers should carefully inspect the shipping documents, focusing on the content description. Shipments will be rejected and returned to the sender under the following conditions:
- Prohibited Items: Shipments containing Liquids, Aerosols, and Gels (LAGs) packed alongside electrical or electronic devices (e.g., hairdryers, mobile phones, or devices with batteries) will be rejected. These items must be shipped separately.
- Content Mismatch: If the contents do not match the item declaration on the Air Waybill (AWB), the shipment will also be rejected and returned.
FedEx Electronic Trade Documents for paperless commercial invoice:
With the FedEx Electronic Trade Documents (ETD) service, you can simplify your international shipments by uploading customs documents electronically.
Please note that the list of countries supporting FedEx ETD may change over time.
To view the most up-to-date list of supported countries, please refer directly to the official FedEx documentation:
👉 FedEx Commercial Invoice Country List (PDF)
FAQs
What are the currencies supported by FedEx ?
It can happen that you receive an error due to the currency used not being supported by FedEx. Please refer to the list of currencies supported by FedEx.
For international shipments, how many labels do I need to include with my shipment when shipping internationally ?
You need to include all required labels with your shipment. The number of labels that print out variers by destination country to facilitate the customs clearance process. Please follow the instructions on the shipping label
For international shipment, what should I do with the copies of the main label ?
You need to affix one international label to the package and place all other labels inside the pouch (among other customs documents or Commercial Invoice)
Like every carrier, FedEx has prepared a document about their General Transport Conditions. If you deviate from the conditions, a surcharge will be charged on your invoice afterwards. When you send with FedEX, you automatically agree to the following conditions:
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