Purpose: Learn how to install the Sendcloud Print client app so you can automatically print labels using your label printer or standard laser jet printer.
What (label) printer can I use to print labels?
- You can use a normal (laser)printer or a dedicated label printer. For a regular (laser)printer you can use A4 sticker sheets, which you will find, for example, at Rajapack.
- The label printer that we recommend is the Dymo 4XL. You can install multiple drivers for this to print labels properly. With the code "SendCloud-494107" you get a 5% discount on Euro label.
For help setting up your Dymo printer, continue reading.
Connect your printer to Sendcloud
You can connect your printer to Sendcloud by downloading our dedicated print client app. Once the app is installed, as soon as you click "create labels" while processing your orders, they will be printed automatically without you having to download and save the labels on a PDF document first.
Our app is easy to install and compatible with Chrome and Firefox. Follow the instructions below to configure your printer settings.
How to download and install the print client app
Step 1: Download the print client app
Navigate to Shipping > Printing options and click "Download the print client" to begin downloading and installing the app.
Step 2: Follow the installation wizard
On MacOS: Click on the installation file, and then drag and drop the Sendcloud icon in the Applications folder as shown below.
On Windows: Install the Sendcloud app by opening the downloaded file. The installation wizard will guide you through the process.
The app will open and run in the background of your laptop or computer. Its purpose is to connect your device and your Sendcloud account. It's safe to use and discreet; there's no need to open the application after installation, or before printing, and it will automatically start when you turn on your computer.
After installing the client, make sure it's correctly running in the background. You can do this on Windows computers by clicking the arrow to show hidden icons in your desktop tray. The Sendcloud logo should be visible as shown below. On macOS, you will see the Sendcloud logo in the upper right corner.
Update or Remove the print client app
Need to remove or update the print client?
If you see a message indicating that the app is out of date, you need to remove the print app and reinstall it. Follow the steps here (Windows). Click here for the Apple instructions for how to delete an app for OS.
Printer settings
Once the print client app is installed, navigate back to Shipping > Printing options in your Sendcloud account.
- Select a printer for your labels
- Choose your label format: A4 (where should the label start printing) or A6 (full page)
- If you want the printer options to show before printing select the checkbox
- Select a printer for your Picking lists
- If you want the printer options to show before printing select the checkbox
- If you want the customs documents to be printed at the same time as your labels, select the check box
- Select a printer for your Customs documents
- Select the format of your customs documents: A4 or A6
- If you want the printer options to show before printing select the checkbox
From now on, your labels will automatically print when you hit the print button in your 'incoming order' overview. Easy!
A4 vs. A6 Label Formats
This section provides detailed guidance on A4 and A6 label printing to help you choose the best format for your needs:
Which Format Should I Use?
- Use A4 if you’re printing multiple labels on one sheet and need to optimize space.
- Use A6 if you’re using dedicated label printers or require full-page labels.
A4 Labels:
A4 labels are ideal for standard laser printers, allowing multiple labels to be printed on a single sheet.
Starting Point Selection:
You'll be able to specify the starting position for printing labels to optimize label usage and avoid waste.
For A4x4: Choose from 4 positions (1, 2, 3, or 4) for sheets with 4 labels. This helps avoid wasting unused sections of the sheet:
A6 Labels:
-
- Full-page labels are typically used with label printers like the DYMO 4XL.
- No starting point selection is necessary for this format, as it uses a single label per sheet.
How do I install my DYMO label printer?
Install DYMO LabelWriter 4XL Thermal Printer on Windows
- Disconnect your thermal printer
- Install DYMO driver at the official website. Make sure you select the right model to find the correct driver
- Connect back your DYMO LabelWriter printer via USB, and your computer will automatically match this printer to the downloaded driver
Configure default settings of a DYMO LabelWriter 4XL Printer on Windows
- Go to your computer's Control Panel > View Devices & Printers > Right click your thermal printer > Click
Printing Preferences
- Set orientation as Portrait on the Printing Preferences popup
- Click Advanced > Set Paper Size to 1744907 4 in x 6 and set Print Quality to Barcodes and Graphics > click OK.
- Click Apply and Ok