Purpose: This is a guide on how to integrate with PulpoWMS in a couple of short steps.
To install Pulpo integration, users need to go to the Sendcloud panel > Settings > Integrations and find Pulpo.
After clicking the Connect button integration settings page should be displayed where a user needs to enter the name of the integration and his Pulpo credentials so the authentication is performed.
- Go to the configuration page button will be enabled after valid Pulpo credentials are saved.
- This button should lead the user to the application site, where it will have a configuration page.
- Here you can map warehouses from Pulpo WMS with the Sender addresses that are listed in the drop-down select box. Also, there is an option for enabling/disabling sending box-type information.
On the configuration page, you can set up default fields for international shipping, HS code, country of origin, and shipment type.
The default values for HS code and country of origin will be used if these values are not set for a product in Pulpo WMS.
When creating a parcel for international shipment, an international document will be uploaded to Pulpo WMS, along with the label.
Label generation failures
If the order has invalid fields when packing an order is finished in Pulpo WMS, the labels and tracking numbers will not be generated in Sendcloud.
Shipment tracking information will be created/updated only with the error messages, but without shipment tracking url and shipment tracking number.
In this case, users will need to correct the incoming order and create a label in Sendcloud.
Return tracking numbers
When a return is created in Sendcloud using the Return portal. the order in Pulpo will be updated with the return tracking number in the Returns tab.
To delete integration please go to the Sendcloud panel > Settings > Integrations and find your Pulpo WMS integration. On the integration page, please click on the Disconnect button.