API documentation

Purpose: Learn how you can use a single API (RESTful) to add full shipping functionality to any shop, WMS, ERP, or marketplace without worrying about individual carrier requirements and updates.

You can find the full developer integration guidelines and marketplace integration guidelines in our developer documentation. This article provides a general overview.

We offer 4 different APIs that you can use for a variety of custom features for your logistics process:

Shipping API - Create parcels, retrieve shipping methods, and manage your account
Service Points API - Find, filter, and check statuses for service points
Return Portal API - Manage and process return shipments
Tracking API - Track a specific parcel

Before integrating with the Sendcloud API

In order to integrate with our API please ensure that you have configured all the basic settings in your Sendcloud account. Please check this article on how to set up your account.

The following account settings need to be configured before integrating:

Configured your addresses.
Activated your carriers
Set up your Direct Payment Method

If you do not complete your account set-up, you will get an error when sending requests to our API.

Getting started

In order to start using our APIs, go to the Integration settings in the panel and connect to "Sendcloud API". Upon activation, you will receive your public and secret key.

Use the public and secret keys to authenticate via Basic Auth. Optionally, use our webhook features.

IP addresses to whitelist

We use the following IP addresses to access your systems:

3.120.127.184
3.121.38.108
3.122.58.116
35.158.146.12
52.29.82.100
52.58.233.101
52.58.235.98
18.158.201.133
3.72.209.210
3.72.214.91
3.122.139.71
3.64.78.133
3.72.54.241

If you're limiting access to your systems by IP addresses (with a firewall, for example), please take care that appropriate changes are made on time to ensure uninterrupted service.