Products Feature

Purpose: This article introduces the Products feature, showing you how to upload and manage product data to improve warehouse efficiency and how it interacts with other settings.

What is the Products feature

The Products feature is designed to give you direct control over essential data for your SKUs in Sendcloud. With a simple CSV upload, you can add details like warehouse location and customs information. 

During this Beta phase, you can:

• Set Item Location for each SKU, allowing pickers to find items faster and plan routes efficiently within the warehouse.
• Add EAN Codes for each SKU, enabling item scanning if your shop does not support it. Learn more about item scanning here.
• Complete or override Products data coming from your webshop when the information is missing or you want to change it

Why Item Location Matters: By uploading item locations, you can access these details in picking lists, helping pickers locate items quickly, reduce movement across the warehouse, and organize picking routes by location, ultimately enhancing productivity and reducing search times.

How to Add and Set Up Your Products

1. Navigate to Settings > Products and click Get Started.
   
   
2. Download the CSV Template: This file contains columns for SKU, Item Location, and additional fields for customs (to be enabled later).
   
   
3. Fill in Product Information: Each product should be identified by a unique SKU. Only Item Location will be used in this Beta release.
4. Upload Your File: After filling in the CSV, upload it to Sendcloud. You can update product information anytime by uploading a new CSV; existing data will be replaced for the specified SKU.
   
5. Customize Your Display: Choose which columns to display in your product table by selecting the column icon.
   
   

Managing your products

Take full control of your product data with the Products feature. Learn how to manage your product catalog efficiently: add new items, update existing details, preview key information, and organize your data.

Adding Products

Expand your product catalog:

1. Go to Settings > Products and click New Product.
   
2. Fill in the required fields, such as SKU, Name, and Location, along with optional fields like HS Code or EAN Code.
3. Once complete, hit Save, and the product is added to your list instantly.
   
   

Modifying Products

Keep your product information up-to-date:

1. Click the three-dot menu next to the product you want to update.
2. Select Edit, make your changes, and click Save to ensure accuracy across your orders and warehouse operations.
   

Bulk Deleting Products

Simplify the cleanup of your product list:

1. Select the checkbox next to the products you want to delete.
2. To remove all visible items, use the checkbox at the top of the list to select everything on the page.
3. Click Delete and confirm your selection.

Fields Overview

With the Beta version of Products, the only fields that will be used in Sendcloud are SKU and Location, to be used in the picking list.

Using Item Location in Picking lists

1. Enable Product Location in Picking Settings: To display item locations in picking lists, go to Shipping > Printing Options. In the Picking Lists section, select "Item Location" and "Show location", then click on update settings.
   
   
2. Order Picking: Once enabled, your pickers can see the item location in picking documents, improving efficiency and accuracy.

FAQ