Purpose: Learn how you can use Sendcloud to ensure that your packages arrive smoothly to your international customers.
For more tips and tricks on international shipping, visit our blog entry: International Shipping: A Checklist for Problem-Free Global Shipping.
Fill in your business details and required identification numbers
EORI and VAT numbers are mandatory in commercial invoices, which are required when shipping outside the EU with commercial carriers. In general, make sure that your business details are complete in your Sendcloud account. Otherwise, customs might reject your parcels and have them returned to the sender address.
To do this, go to Settings > Addresses > Sender address > Choose a sender address > Click the pen icon to edit and add your VAT and EORI numbers. If you ship from the EU to the UK, you have to include specific GB EORI and VAT numbers. Find out more about VAT and EORI numbers in our dedicated article.
If you ship from the UK to the EU, you can also add your IOSS number in this page. Read here how to add it.
Make sure that you are not trying to ship any prohibited items
Rules may vary depending on the country and carrier. If you are not sure, we recommend that you always visit the official website of the carrier you are going to use, even if you create the labels from your Sendcloud panel. For more information about the goods that are generally not authorised, check our blog here.
Consider not offering restricted items to international clients.
Incoterms
Incoterms, short for International Commercial Terms, are globally recognized rules that outline the responsibilities of buyers and sellers in international shipping. They clarify who handles transport, insurance, customs, and any risks involved, making it easier for businesses to understand their obligations in each transaction. By setting clear terms, Incoterms help prevent misunderstandings and keep global trade running smoothly. At Sendcloud, we primarily use two Incoterms:
DAP (Delivered at Place): The seller is responsible for delivering goods to an agreed-upon destination and covers all transport costs until arrival. However, the buyer is responsible for import duties, taxes, and unloading.
DDP (Delivered Duty Paid): The seller manages all costs and responsibilities, including transport, customs clearance, and import duties, delivering the goods directly to the buyer’s location. This makes it easy for the buyer, as all costs are handled upfront. The Incoterm DDP is only available with a direct contract.
By default, all international shipments use the Incoterm DAP (Delivered at Place), unless specified otherwise in the shipping method name. This means that the seller is responsible for shipping costs, insurance, and preparing export documents, while the recipient is responsible for any import duties. DAP is the most commonly used Incoterm for international shipping.
In the United Kingdom, we offer a third option: DDU (Delivered Duty Unpaid). This means the seller delivers goods to the buyer’s location but doesn’t cover import duties, taxes, or customs fees. The buyer is responsible for these costs and manages customs clearance upon arrival.
For more information on Incoterms, read our guide here.
Available shipping methods via Sendcloud
Shipping method | Shipping method ID |
BRT | |
BRT Internazionale DPDgroup - incoterm DAP 0-1kg | 9684 |
BRT Internazionale DPDgroup - incoterm DAP 10-20kg | 9687 |
BRT Internazionale DPDgroup - incoterm DAP 1-3kg | 9685 |
BRT Internazionale DPDgroup - incoterm DAP 20-31.5kg | 9688 |
BRT Internazionale DPDgroup - incoterm DAP 3-10kg | 9686 |
Chronopost | |
Chrono 2Shop Europe - incoterm DAP 0-0.5kg | 8905 |
Chrono 2Shop Europe - incoterm DAP 0.5-1kg | 8906 |
Chrono 2Shop Europe - incoterm DAP 10-11kg | 8916 |
Chrono 2Shop Europe - incoterm DAP 11-12kg | 8917 |
Chrono 2Shop Europe - incoterm DAP 1-2kg | 8907 |
Chrono 2Shop Europe - incoterm DAP 12-13kg | 8918 |
Chrono 2Shop Europe - incoterm DAP 13-14kg | 8919 |
Chrono 2Shop Europe - incoterm DAP 14-15kg | 8920 |
Chrono 2Shop Europe - incoterm DAP 15-16kg | 8921 |
Chrono 2Shop Europe - incoterm DAP 16-17kg | 8922 |
Chrono 2Shop Europe - incoterm DAP 17-18kg | 8923 |
Chrono 2Shop Europe - incoterm DAP 18-19kg | 8924 |
Chrono 2Shop Europe - incoterm DAP 19-20kg | 8925 |
Chrono 2Shop Europe - incoterm DAP 2-3kg | 8908 |
Chrono 2Shop Europe - incoterm DAP 3-4kg | 8909 |
Chrono 2Shop Europe - incoterm DAP 4-5kg | 8910 |
Chrono 2Shop Europe - incoterm DAP 5-6kg | 8911 |
Chrono 2Shop Europe - incoterm DAP 6-7kg | 8912 |
Chrono 2Shop Europe - incoterm DAP 7-8kg | 8913 |
Chrono 2Shop Europe - incoterm DAP 8-9kg | 8914 |
Chrono 2Shop Europe - incoterm DAP 9-10kg | 8915 |
Chrono 2Shop Retour Europe - incoterm DAP 0-0.5kg | 8950 |
Chrono 2Shop Retour Europe - incoterm DAP 0.5-1kg | 8951 |
Chrono 2Shop Retour Europe - incoterm DAP 10-11kg | 8961 |
Chrono 2Shop Retour Europe - incoterm DAP 11-12kg | 8962 |
Chrono 2Shop Retour Europe - incoterm DAP 1-2kg | 8952 |
Chrono 2Shop Retour Europe - incoterm DAP 12-13kg | 8963 |
Chrono 2Shop Retour Europe - incoterm DAP 13-14kg | 8964 |
Chrono 2Shop Retour Europe - incoterm DAP 14-15kg | 8965 |
Chrono 2Shop Retour Europe - incoterm DAP 15-16kg | 8966 |
Chrono 2Shop Retour Europe - incoterm DAP 16-17kg | 8967 |
Chrono 2Shop Retour Europe - incoterm DAP 17-18kg | 8968 |
---|---|
Chrono 2Shop Retour Europe - incoterm DAP 18-19kg | 8969 |
Chrono 2Shop Retour Europe - incoterm DAP 19-20kg | 8970 |
Chrono 2Shop Retour Europe - incoterm DAP 2-3kg | 8953 |
Chrono 2Shop Retour Europe - incoterm DAP 3-4kg | 8954 |
Chrono 2Shop Retour Europe - incoterm DAP 4-5kg | 8955 |
Chrono 2Shop Retour Europe - incoterm DAP 5-6kg | 8956 |
Chrono 2Shop Retour Europe - incoterm DAP 6-7kg | 8957 |
Chrono 2Shop Retour Europe - incoterm DAP 7-8kg | 8958 |
Chrono 2Shop Retour Europe - incoterm DAP 8-9kg | 8959 |
Chrono 2Shop Retour Europe - incoterm DAP 9-10kg | 8960 |
CTT | |
CTT Internacional Express Recogida AM DAP 0-1kg | 9506 |
CTT Internacional Express Recogida AM DAP 10-11kg | 9516 |
CTT Internacional Express Recogida AM DAP 11-12kg | 9517 |
CTT Internacional Express Recogida AM DAP 12-13kg | 9518 |
CTT Internacional Express Recogida AM DAP 1-2kg | 9507 |
CTT Internacional Express Recogida AM DAP 13-14kg | 9519 |
CTT Internacional Express Recogida AM DAP 14-15kg | 9520 |
CTT Internacional Express Recogida AM DAP 15-40kg | 9521 |
CTT Internacional Express Recogida AM DAP 2-3kg | 9508 |
CTT Internacional Express Recogida AM DAP 3-4kg | 9509 |
CTT Internacional Express Recogida AM DAP 4-5kg | 9510 |
CTT Internacional Express Recogida AM DAP 5-6kg | 9511 |
CTT Internacional Express Recogida AM DAP 6-7kg | 9512 |
CTT Internacional Express Recogida AM DAP 7-8kg | 9513 |
CTT Internacional Express Recogida AM DAP 8-9kg | 9514 |
CTT Internacional Express Recogida AM DAP 9-10kg | 9515 |
CTT Internacional Express Recogida PM DAP 0-1kg | 9541 |
CTT Internacional Express Recogida PM DAP 10-11kg | 9551 |
CTT Internacional Express Recogida PM DAP 11-12kg | 9552 |
CTT Internacional Express Recogida PM DAP 12-13kg | 9553 |
CTT Internacional Express Recogida PM DAP 1-2kg | 9542 |
CTT Internacional Express Recogida PM DAP 13-14kg | 9554 |
CTT Internacional Express Recogida PM DAP 14-15kg | 9555 |
CTT Internacional Express Recogida PM DAP 15-40kg | 9556 |
CTT Internacional Express Recogida PM DAP 2-3kg | 9543 |
CTT Internacional Express Recogida PM DAP 3-4kg | 9544 |
CTT Internacional Express Recogida PM DAP 4-5kg | 9545 |
CTT Internacional Express Recogida PM DAP 5-6kg | 9546 |
CTT Internacional Express Recogida PM DAP 6-7kg | 9547 |
CTT Internacional Express Recogida PM DAP 7-8kg | 9548 |
CTT Internacional Express Recogida PM DAP 8-9kg | 9549 |
CTT Internacional Express Recogida PM DAP 9-10kg | 9550 |
CTT Internacional Express DAP 0-1kg | 9471 |
CTT Internacional Express DAP 10-11kg | 9481 |
CTT Internacional Express DAP 11-12kg | 9482 |
CTT Internacional Express DAP 12-13kg | 9483 |
CTT Internacional Express DAP 1-2kg | 9472 |
CTT Internacional Express DAP 13-14kg | 9484 |
CTT Internacional Express DAP 14-15kg | 9485 |
CTT Internacional Express DAP 15-40kg | 9486 |
CTT Internacional Express DAP 2-3kg | 9473 |
CTT Internacional Express DAP 3-4kg | 9474 |
CTT Internacional Express DAP 4-5kg | 9475 |
CTT Internacional Express DAP 5-6kg | 9476 |
CTT Internacional Express DAP 6-7kg | 9477 |
CTT Internacional Express DAP 7-8kg | 9478 |
CTT Internacional Express DAP 8-9kg | 9479 |
CTT Internacional Express DAP 9-10kg | 9480 |
DHL Express | |
DHL Express Internazionale - incoterm DAP 0-0.5kg | 24288 |
DHL Express Internazionale - incoterm DAP 0.5-1kg | 24289 |
DHL Express Internazionale - incoterm DAP 10-11kg | 24308 |
DHL Express Internazionale - incoterm DAP 11-12kg | 24309 |
DHL Express Internazionale - incoterm DAP 1-1.5kg | 24290 |
DHL Express Internazionale - incoterm DAP 12-13kg | 24310 |
DHL Express Internazionale - incoterm DAP 13-14kg | 24311 |
DHL Express Internazionale - incoterm DAP 14-15kg | 24312 |
DHL Express Internazionale - incoterm DAP 15-16kg | 24313 |
DHL Express Internazionale - incoterm DAP 1.5-2kg | 24291 |
DHL Express Internazionale - incoterm DAP 16-17kg | 24314 |
DHL Express Internazionale - incoterm DAP 17-18kg | 24315 |
DHL Express Internazionale - incoterm DAP 18-19kg | 24316 |
DHL Express Internazionale - incoterm DAP 19-20kg | 24317 |
DHL Express Internazionale - incoterm DAP 20-21kg | 24318 |
DHL Express Internazionale - incoterm DAP 21-22kg | 24319 |
DHL Express Internazionale - incoterm DAP 22-23kg | 24320 |
DHL Express Internazionale - incoterm DAP 2-2.5kg | 24292 |
DHL Express Internazionale - incoterm DAP 23-24kg | 24321 |
DHL Express Internazionale - incoterm DAP 24-25kg | 24322 |
DHL Express Internazionale - incoterm DAP 2.5-3kg | 24323 |
DHL Express Internazionale - incoterm DAP 25-26kg | 24293 |
DHL Express Internazionale - incoterm DAP 26-27kg | 24324 |
DHL Express Internazionale - incoterm DAP 27-28kg | 24325 |
DHL Express Internazionale - incoterm DAP 28-29kg | 24326 |
DHL Express Internazionale - incoterm DAP 29-30kg | 24327 |
DHL Express Internazionale - incoterm DAP 30-40kg | 24328 |
DHL Express Internazionale - incoterm DAP 3-3.5kg | 24294 |
DHL Express Internazionale - incoterm DAP 3.5-4kg | 24295 |
DHL Express Internazionale - incoterm DAP 40-50kg | 24329 |
DHL Express Internazionale - incoterm DAP 4-4.5kg | 24296 |
DHL Express Internazionale - incoterm DAP 4.5-5kg | 24297 |
DHL Express Internazionale - incoterm DAP 60-70kg | 24330 |
DHL Express Internazionale - incoterm DAP 5-5.5kg | 24298 |
DHL Express Internazionale - incoterm DAP 5.5-6kg | 24299 |
DHL Express Internazionale - incoterm DAP 6-6.5kg | 24331 |
DHL Express Internazionale - incoterm DAP 6.5-7kg | 24301 |
DHL Express Internazionale - incoterm DAP 7-7.5kg | 24300 |
DHL Express Internazionale - incoterm DAP 7.5-8kg | 24303 |
DHL Express Internazionale - incoterm DAP 7-7.5kg | 24302 |
DHL Express Internazionale - incoterm DAP 8.5-9kg | 24305 |
DHL Express Internazionale - incoterm DAP 8-8.5kg | 24304 |
DHL Express Internazionale - incoterm DAP 9.5-10kg | 24307 |
DHL Express Internazionale - incoterm DAP 9-9.5kg | 24306 |
DHL Express Worldwide Return Drop-off - incoterm DAP 0-0.5kg | 24376 |
DHL Express Worldwide Return Drop-off - incoterm DAP 0.5-1kg | 24377 |
DHL Express Worldwide Return Drop-off - incoterm DAP 10-11kg | 24395 |
DHL Express Worldwide Return Drop-off - incoterm DAP 11-12kg | 24396 |
|
24378 |
DHL Express Worldwide Return Drop-off - incoterm DAP 12-13kg | 24397 |
DHL Express Worldwide Return Drop-off - incoterm DAP 13-14kg | 24398 |
DHL Express Worldwide Return Drop-off - incoterm DAP 14-15kg | 24399 |
DHL Express Worldwide Return Drop-off - incoterm DAP 15-16kg | 24400 |
DHL Express Worldwide Return Drop-off - incoterm DAP 1.5-2kg | 24379 |
DHL Express Worldwide Return Drop-off - incoterm DAP 16-17kg | 24401 |
DHL Express Worldwide Return Drop-off - incoterm DAP 17-18kg | 24402 |
DHL Express Worldwide Return Drop-off - incoterm DAP 18-19kg | 24403 |
DHL Express Worldwide Return Drop-off - incoterm DAP 19-20kg | 24404 |
DHL Express Worldwide Return Drop-off - incoterm DAP 20-21kg |
24405 |
DHL Express Worldwide Return Drop-off - incoterm DAP 21-22kg | 24406 |
DHL Express Worldwide Return Drop-off - incoterm DAP 22-23kg | 24407 |
DHL Express Worldwide Return Drop-off - incoterm DAP 2-2.5kg | 24380 |
DHL Express Worldwide Return Drop-off - incoterm DAP 23-24kg | 24408 |
DHL Express Worldwide Return Drop-off - incoterm DAP 24-25kg | 24409 |
DHL Express Worldwide Return Drop-off - incoterm DAP 25-26kg | 24410 |
DHL Express Worldwide Return Drop-off - incoterm DAP 2.5-3kg | 24381 |
DHL Express Worldwide Return Drop-off - incoterm DAP 26-27kg | 24411 |
DHL Express Worldwide Return Drop-off - incoterm DAP 27-28kg | 24412 |
DHL Express Worldwide Return Drop-off - incoterm DAP 28-29kg |
24413 |
DHL Express Worldwide Return Drop-off - incoterm DAP 29-30kg | 24414 |
DHL Express Worldwide Return Drop-off - incoterm DAP 30-40kg | 24415 |
DHL Express Worldwide Return Drop-off - incoterm DAP 3-3.5kg | 24382 |
DHL Express Worldwide Return Drop-off - incoterm DAP 3.5-4kg | 24383 |
DHL Express Worldwide Return Drop-off - incoterm DAP 40-50kg | 24416 |
DHL Express Worldwide Return Drop-off - incoterm DAP 4-4.5kg | 24384 |
DHL Express Worldwide Return Drop-off - incoterm DAP 4.5-5kg | 24385 |
DHL Express Worldwide Return Drop-off - incoterm DAP 50-60kg | 24417 |
DHL Express Worldwide Return Drop-off - incoterm DAP 5-5.5kg | 24386 |
DHL Express Worldwide Return Drop-off - incoterm DAP 5.5-6kg | 24387 |
DHL Express Worldwide Return Drop-off - incoterm DAP 60-70kg | 24418 |
DHL Express Worldwide Return Drop-off - incoterm DAP 6-6.5kg | 24389 |
DHL Express Worldwide Return Drop-off - incoterm DAP 6.5-7kg | 24388 |
DHL Express Worldwide Return Drop-off - incoterm DAP 7.5-8kg | 24390 |
DHL Express Worldwide Return Drop-off - incoterm DAP 7-7.5kg | 24508 |
DHL Express Worldwide Return Drop-off - incoterm DAP 8.5-9kg | 24392 |
DHL Express Worldwide Return Drop-off - incoterm DAP 8-8.5kg | 24391 |
DHL Express Worldwide Return Drop-off - incoterm DAP 9.5-10kg | 24394 |
DHL Express Worldwide Return Drop-off - incoterm DAP 9-9.5kg | 24393 |
DHL Express Worldwide Return Pick-up - incoterm DAP 0-0.5kg | 24463 |
DHL Express Worldwide Return Pick-up - incoterm DAP 0.5-1kg | 24464 |
DHL Express Worldwide Return Pick-up - incoterm DAP 10-11kg | 24483 |
DHL Express Worldwide Return Pick-up - incoterm DAP 11-12kg | 24484 |
DHL Express Worldwide Return Pick-up - incoterm DAP 1-1.5kg | 24465 |
DHL Express Worldwide Return Pick-up - incoterm DAP 12-13kg | 24485 |
DHL Express Worldwide Return Pick-up - incoterm DAP 13-14kg | 24486 |
DHL Express Worldwide Return Pick-up - incoterm DAP 14-15kg | 24487 |
DHL Express Worldwide Return Pick-up - incoterm DAP 15-16kg | 24488 |
DHL Express Worldwide Return Pick-up - incoterm DAP 1.5-2kg | 24466 |
DHL Express Worldwide Return Pick-up - incoterm DAP 16-17kg | 24489 |
DHL Express Worldwide Return Pick-up - incoterm DAP 17-18kg | 24490 |
DHL Express Worldwide Return Pick-up - incoterm DAP 18-19kg | 24491 |
DHL Express Worldwide Return Pick-up - incoterm DAP 19-20kg | 24492 |
DHL Express Worldwide Return Pick-up - incoterm DAP 20-21kg | 24493 |
DHL Express Worldwide Return Pick-up - incoterm DAP 21-22kg | 24494 |
DHL Express Worldwide Return Pick-up - incoterm DAP 22-23kg | 24495 |
DHL Express Worldwide Return Pick-up - incoterm DAP 2-2.5kg | 24467 |
DHL Express Worldwide Return Pick-up - incoterm DAP 23-24kg | 24496 |
DHL Express Worldwide Return Pick-up - incoterm DAP 24-25kg | 24497 |
DHL Express Worldwide Return Pick-up - incoterm DAP 25-26kg | 24498 |
DHL Express Worldwide Return Pick-up - incoterm DAP 2.5-3kg | 24468 |
DHL Express Worldwide Return Pick-up - incoterm DAP 26-27kg | 24499 |
DHL Express Worldwide Return Pick-up - incoterm DAP 27-28kg | 24500 |
DHL Express Worldwide Return Pick-up - incoterm DAP 28-29kg | 24501 |
DHL Express Worldwide Return Pick-up - incoterm DAP 29-30kg | 24502 |
DHL Express Worldwide Return Pick-up - incoterm DAP 30-40kg | 24503 |
DHL Express Worldwide Return Pick-up - incoterm DAP 3-3.5kg | 24469 |
DHL Express Worldwide Return Pick-up - incoterm DAP 3.5-4kg |
24470 |
DHL Express Worldwide Return Pick-up - incoterm DAP 40-50kg | 24504 |
DHL Express Worldwide Return Pick-up - incoterm DAP 4-4.5kg | 24471 |
DHL Express Worldwide Return Pick-up - incoterm DAP 4.5-5kg | 24472 |
DHL Express Worldwide Return Pick-up - incoterm DAP 50-60kg | 24505 |
DHL Express Worldwide Return Pick-up - incoterm DAP 5-5.5kg | 24473 |
DHL Express Worldwide Return Pick-up - incoterm DAP 5.5-6kg | 24474 |
DHL Express Worldwide Return Pick-up - incoterm DAP 60-70kg | 24506 |
DHL Express Worldwide Return Pick-up - incoterm DAP 6.5-7kg | 24476 |
DHL Express Worldwide Return Pick-up - incoterm DAP 6-6.5kg | 24475 |
DHL Express Worldwide Return Pick-up - incoterm DAP 7.5-8kg | 24478 |
DHL Express Worldwide Return Pick-up - incoterm DAP 7-7.5kg | 24477 |
DHL Express Worldwide Return Pick-up - incoterm DAP 8.5-9kg | 24480 |
DHL Express Worldwide Return Pick-up - incoterm DAP 8-8.5kg |
24479 |
DHL Express Worldwide Return Pick-up - incoterm DAP 9.5-10kg | 24482 |
DHL Express Worldwide Return Pick-up - incoterm DAP 9-9.5kg | 24481 |
DHL Express Worldwide 0-1kg - incoterm DAP | 2503 |
DHL Express Worldwide 10-11kg - incoterm DAP | 2390 |
DHL Express Worldwide 11-12kg - incoterm DAP | 2391 |
DHL Express Worldwide 12-13kg - incoterm DAP | 2392 |
DHL Express Worldwide 1-2kg - incoterm DAP | 2504 |
DHL Express Worldwide 13-14kg - incoterm DAP | 2393 |
DHL Express Worldwide 14-15kg - incoterm DAP | 2394 |
DHL Express Worldwide 15-16kg - incoterm DAP |
2395 |
DHL Express Worldwide 16-17kg - incoterm DAP | 2396 |
DHL Express Worldwide 17-18kg - incoterm DAP | 2507 |
DHL Express Worldwide 18-19kg - incoterm DAP | 2397 |
DHL Express Worldwide 19-20kg - incoterm DAP | 2398 |
DHL Express Worldwide 20-21kg - incoterm DAP | 2399 |
DHL Express Worldwide 21-22kg - incoterm DAP | 2400 |
DHL Express Worldwide 22-23kg - incoterm DAP | 2508 |
DHL Express Worldwide 23-24kg - incoterm DAP | 2401 |
DHL Express Worldwide 2-3kg - incoterm DAP |
2505 |
DHL Express Worldwide 24-25kg - incoterm DAP | 2402 |
DHL Express Worldwide 25-26kg - incoterm DAP | 2403 |
DHL Express Worldwide 26-27kg - incoterm DAP | 2404 |
DHL Express Worldwide 27-28kg - incoterm DAP | 2405 |
DHL Express Worldwide 2-3kg - incoterm DAP | 2505 |
DHL Express Worldwide 24-25kg - incoterm DAP |
2402 |
DHL Express Worldwide 25-26kg - incoterm DAP | 2403 |
DHL Express Worldwide 26-27kg - incoterm DAP | 2404 |
DHL Express Worldwide 27-28kg - incoterm DAP | 2405 |
DHL Express Worldwide 28-29kg - incoterm DAP | 2509 |
DHL Express Worldwide 29-30kg - incoterm DAP | 2510 |
DHL Express Worldwide 30-31kg - incoterm DAP | 2511 |
DHL Express Worldwide 31-32kg - incoterm DAP | 2512 |
DHL Express Worldwide 32-33kg - incoterm DAP | 2406 |
DHL Express Worldwide 33-34kg - incoterm DAP | 2407 |
DHL Express Worldwide 34-35kg - incoterm DAP | 2408 |
DHL Express Worldwide 3-4kg - incoterm DAP | 2506 |
DHL Express Worldwide 35-36kg - incoterm DAP | 2409 |
DHL Express Worldwide 36-37kg - incoterm DAP | 2410 |
DHL Express Worldwide 37-38kg - incoterm DAP | 2411 |
DHL Express Worldwide 38-39kg - incoterm DAP | 2412 |
DHL Express Worldwide 39-40kg - incoterm DAP | 2413 |
DHL Express Worldwide 40-41kg - incoterm DAP | 2414 |
DHL Express Worldwide 41-42kg - incoterm DAP | 2415 |
DHL Express Worldwide 42-43kg - incoterm DAP | 2416 |
DHL Express Worldwide 43-44kg - incoterm DAP | 2417 |
DHL Express Worldwide 44-45kg - incoterm DAP |
2513 |
DHL Express Worldwide 45-46kg - incoterm DAP | 2418 |
DHL Express Worldwide 4-5kg - incoterm DAP | 2384 |
DHL Express Worldwide 46-47kg - incoterm DAP | 2419 |
DHL Express Worldwide 47-48kg - incoterm DAP | 2420 |
DHL Express Worldwide 48-49kg - incoterm DAP | 2421 |
DHL Express Worldwide 49-50kg - incoterm DAP | 2422 |
DHL Express Worldwide 50-51kg - incoterm DAP | 2423 |
DHL Express Worldwide 51-52kg - incoterm DAP | 2424 |
DHL Express Worldwide 52-53kg - incoterm DAP | 2425 |
DHL Express Worldwide 53-54kg - incoterm DAP | 2426 |
DHL Express Worldwide 54-55kg - incoterm DAP | 2427 |
DHL Express Worldwide 55-56kg - incoterm DAP | 2428 |
DHL Express Worldwide 56-57kg - incoterm DAP | 2429 |
DHL Express Worldwide 5-6kg - incoterm DAP | 2385 |
DHL Express Worldwide 57-58kg - incoterm DAP | 2430 |
DHL Express Worldwide 58-59kg - incoterm DAP | 2431 |
DHL Express Worldwide 59-60kg - incoterm DAP | 2432 |
DHL Express Worldwide 60-61kg - incoterm DAP | 2514 |
DHL Express Worldwide 61-62kg - incoterm DAP | 2515 |
DHL Express Worldwide 62-63kg - incoterm DAP | 2516 |
DHL Express Worldwide 63-64kg - incoterm DAP | 2517 |
DHL Express Worldwide 64-65kg - incoterm DAP | 2518 |
DHL Express Worldwide 65-66kg - incoterm DAP | 2519 |
DHL Express Worldwide 66-67kg - incoterm DAP | 2520 |
DHL Express Worldwide 67-68kg - incoterm DAP | 2521 |
DHL Express Worldwide 6-7kg - incoterm DAP | 2386 |
DHL Express Worldwide 68-69kg - incoterm DAP | 2522 |
DHL Express Worldwide 69-70kg - incoterm DAP | 2523 |
DHL Express Worldwide 7-8kg - incoterm DAP | 2387 |
DHL Express Worldwide 8-9kg - incoterm DAP | 2388 |
DHL Express Worldwide 9-10kg - incoterm DAP | 2389 |
DHL Road Economy | |
DHL Road Economy - DDU 0-2 kg | 10903 |
DHL Road Economy - DDU 10-20 kg |
10906 |
DHL Road Economy - DDU 20-30 kg | 10907 |
DHL Road Economy - DDU 2-5 kg | 10904 |
DHL Road Economy - DDU 5-10 kg | 10905 |
DPD Classic | |
DPD Classic Europe 0-1kg - incoterm DAP | 7787 |
DPD Classic Europe 10-11kg - incoterm DAP | 7797 |
DPD Classic Europe 11-12kg - incoterm DAP | 7798 |
DPD Classic Europe 12-13kg - incoterm DAP | 7799 |
DPD Classic Europe 1-2kg - incoterm DAP | 7788 |
DPD Classic Europe 13-14kg - incoterm DAP | 7800 |
DPD Classic Europe 14-15kg - incoterm DAP | 7801 |
DPD Classic Europe 15-16kg - incoterm DAP | 7802 |
DPD Classic Europe 16-17kg - incoterm DAP | 7803 |
DPD Classic Europe 17-18kg - incoterm DAP | 7804 |
DPD Classic Europe 18-19kg - incoterm DAP | 7805 |
DPD Classic Europe 19-20kg - incoterm DAP | 7806 |
DPD Classic Europe 20-21kg - incoterm DAP | 7807 |
DPD Classic Europe 21-22kg - incoterm DAP | 7808 |
DPD Classic Europe 22-23kg - incoterm DAP | 7809 |
DPD Classic Europe 23-24kg - incoterm DAP | 7810 |
DPD Classic Europe 2-3kg - incoterm DAP | 7789 |
DPD Classic Europe 24-25kg - incoterm DAP | 7811 |
DPD Classic Europe 25-26kg - incoterm DAP | 7812 |
DPD Classic Europe 26-27kg - incoterm DAP | 7813 |
DPD Classic Europe 27-28kg - incoterm DAP | 7814 |
DPD Classic Europe 28-29kg - incoterm DAP |
7815 |
DPD Classic Europe 29-30kg - incoterm DAP |
7816 |
DPD Classic Europe 3-4kg - incoterm DAP | 7790 |
DPD Classic Europe 4-5kg - incoterm DAP | 7791 |
DPD Classic Europe 5-6kg - incoterm DAP | 7792 |
DPD Classic Europe 6-7kg - incoterm DAP | 7793 |
DPD Classic Europe 7-8kg - incoterm DAP | 7794 |
DPD Classic Europe 8-9kg - incoterm DAP | 7795 |
DPD Classic Europe 9-10kg - incoterm DAP | 7796 |
DPD Classic Intercontinental 0-1kg - incoterm DAP | 7847 |
DPD Classic Intercontinental 10-11kg - incoterm DAP | 7857 |
DPD Classic Intercontinental 11-12kg - incoterm DAP | 7858 |
DPD Classic Intercontinental 12-13kg - incoterm DAP | 7859 |
DPD Classic Intercontinental 1-2kg - incoterm DAP | 7848 |
DPD Classic Intercontinental 13-14kg - incoterm DAP | 7860 |
DPD Classic Intercontinental 14-15kg - incoterm DAP | 7861 |
DPD Classic Intercontinental 15-16kg - incoterm DAP | 7862 |
DPD Classic Intercontinental 16-17kg - incoterm DAP | 7863 |
DPD Classic Intercontinental 17-18kg - incoterm DAP | 7864 |
DPD Classic Intercontinental 18-19kg - incoterm DAP | 7865 |
DPD Classic Intercontinental 19-20kg - incoterm DAP | 7866 |
DPD Classic Intercontinental 20-21kg - incoterm DAP | 7867 |
DPD Classic Intercontinental 21-22kg - incoterm DAP | 7868 |
DPD Classic Intercontinental 22-23kg - incoterm DAP | 7869 |
DPD Classic Intercontinental 23-24kg - incoterm DAP | 7870 |
DPD Classic Intercontinental 2-3kg - incoterm DAP | 7849 |
DPD Classic Intercontinental 24-25kg - incoterm DAP | 7871 |
DPD Classic Intercontinental 25-26kg - incoterm DAP | 7872 |
DPD Classic Intercontinental 26-27kg - incoterm DAP | 7873 |
DPD Classic Intercontinental 27-28kg - incoterm DAP | 7874 |
DPD Classic Intercontinental 28-29kg - incoterm DAP | 7875 |
DPD Classic Intercontinental 29-30kg - incoterm DAP | 7876 |
DPD Classic Intercontinental 3-4kg - incoterm DAP | 7850 |
DPD Classic Intercontinental 4-5kg - incoterm DAP | 7851 |
DPD Classic Intercontinental 5-6kg - incoterm DAP | 7852 |
DPD Classic Intercontinental 6-7kg - incoterm DAP | 7853 |
DPD Classic Intercontinental 7-8kg - incoterm DAP | 7854 |
DPD Classic Intercontinental 8-9kg - incoterm DAP | 7855 |
DPD Classic Intercontinental 9-10kg - incoterm DAP | 7856 |
DPD Two Day 0-30kg - incoterm DAP | 4206 |
DPD Home 0-31.5kg - incoterm DAP NP | 3357 |
FedEx | |
FedEx International Connect Tracked 0-30kg - Incoterm DDP | 3846 |
Poste | |
Poste Delivery Business International Standard Domicilio 0-0.5kg - incoterm DAP | 6267 |
Poste Delivery Business International Standard Domicilio 0.5-1kg - incoterm DAP | 6268 |
Poste Delivery Business International Standard Domicilio 10-11kg - incoterm DAP | 6287 |
Poste Delivery Business International Standard Domicilio 11-12kg - incoterm DAP | 6288 |
Poste Delivery Business International Standard Domicilio 1-1.5kg - incoterm DAP | 6269 |
Poste Delivery Business International Standard Domicilio 12-13kg - incoterm DAP | 6289 |
Poste Delivery Business International Standard Domicilio 13-14kg - incoterm DAP | 6290 |
Poste Delivery Business International Standard Domicilio 14-15kg - incoterm DAP | 6291 |
Poste Delivery Business International Standard Domicilio 15-16kg - incoterm DAP | 6292 |
Poste Delivery Business International Standard Domicilio 1.5-2kg - incoterm DAP | 6270 |
Poste Delivery Business International Standard Domicilio 16-17kg - incoterm DAP | 6293 |
Poste Delivery Business International Standard Domicilio 17-18kg - incoterm DAP | 6294 |
Poste Delivery Business International Standard Domicilio 18-19kg - incoterm DAP | 6295 |
Poste Delivery Business International Standard Domicilio 19-20kg - incoterm DAP | 6296 |
Poste Delivery Business International Standard Domicilio 20-22kg - incoterm DAP | 6297 |
Poste Delivery Business International Standard Domicilio 22-24kg - incoterm DAP | 6298 |
Poste Delivery Business International Standard Domicilio 2-2.5kg - incoterm DAP | 6271 |
Poste Delivery Business International Standard Domicilio 24-26kg - incoterm DAP | 6299 |
Poste Delivery Business International Standard Domicilio 2.5-3kg - incoterm DAP | 6272 |
Poste Delivery Business International Standard Domicilio 26-28kg - incoterm DAP | 6300 |
Poste Delivery Business International Standard Domicilio 28-30kg - incoterm DAP | 6301 |
Poste Delivery Business International Standard Domicilio 3-3.5kg - incoterm DAP | 6273 |
Poste Delivery Business International Standard Domicilio 3.5-4kg - incoterm DAP | 6274 |
Poste Delivery Business International Standard Domicilio 4-4.5kg - incoterm DAP | 6275 |
Poste Delivery Business International Standard Domicilio 4.5-5kg - incoterm DAP | 6276 |
Poste Delivery Business International Standard Domicilio 5-5.5kg - incoterm DAP | 6277 |
Poste Delivery Business International Standard Domicilio 5.5-6kg - incoterm DAP | 6278 |
Poste Delivery Business International Standard Domicilio 6-6.5kg - incoterm DAP | 6280 |
Poste Delivery Business International Standard Domicilio 6.5-7kg - incoterm DAP | 6279 |
Poste Delivery Business International Standard Domicilio 7-7.5kg - incoterm DAP | 6282 |
Poste Delivery Business International Standard Domicilio 7.5-8kg - incoterm DAP | 6281 |
Poste Delivery Business International Standard Domicilio 8.5-9kg - incoterm DAP | 6284 |
Poste Delivery Business International Standard Domicilio 9.5-10kg - incoterm DAP | 6286 |
Poste Delivery Business International Standard Domicilio 9-9.5kg - incoterm DAP | 6285 |
Poste Delivery Business International Standard Reverse 0-0.5kg - incoterm DAP | 6374 |
Poste Delivery Business International Standard Reverse 0.5-1kg - incoterm DAP | 6375 |
Poste Delivery Business International Standard Reverse 10-11kg - incoterm DAP | 6394 |
Poste Delivery Business International Standard Reverse 11-12kg - incoterm DAP | 6395 |
Poste Delivery Business International Standard Reverse 1-1.5kg - incoterm DAP | 6376 |
Poste Delivery Business International Standard Reverse 12-13kg - incoterm DAP | 6396 |
Poste Delivery Business International Standard Reverse 13-14kg - incoterm DAP | 6397 |
Poste Delivery Business International Standard Reverse 14-15kg - incoterm DAP | 6398 |
Poste Delivery Business International Standard Reverse 15-16kg - incoterm DAP | 6399 |
Poste Delivery Business International Standard Reverse 1.5-2kg - incoterm DAP | 6377 |
Poste Delivery Business International Standard Reverse 16-17kg - incoterm DAP | 6400 |
Poste Delivery Business International Standard Reverse 17-18kg - incoterm DAP | 6401 |
Poste Delivery Business International Standard Reverse 18-19kg - incoterm DAP | 6402 |
Poste Delivery Business International Standard Reverse 19-20kg - incoterm DAP | 6403 |
Poste Delivery Business International Standard Reverse 2-2.5kg - incoterm DAP | 6378 |
Poste Delivery Business International Standard Reverse 2.5-3kg - incoterm DAP | 6379 |
Poste Delivery Business International Standard Reverse 3-3.5kg - incoterm DAP | 6380 |
Poste Delivery Business International Standard Reverse 3.5-4kg - incoterm DAP | 6381 |
Poste Delivery Business International Standard Reverse 4-4.5kg - incoterm DAP | 6382 |
Poste Delivery Business International Standard Reverse 4.5-5kg - incoterm DAP | 6383 |
Poste Delivery Business International Standard Reverse 5-5.5kg - incoterm DAP | 6384 |
Poste Delivery Business International Standard Reverse 5.5-6kg - incoterm DAP | 6385 |
Poste Delivery Business International Standard Reverse 6-6.5kg - incoterm DAP | 6387 |
Poste Delivery Business International Standard Reverse 6.5-7kg - incoterm DAP | 6386 |
Poste Delivery Business International Standard Reverse 7-7.5kg - incoterm DAP | 6389 |
Poste Delivery Business International Standard Reverse 7.5-8kg - incoterm DAP | 6388 |
Poste Delivery Business International Standard Reverse 8-8.5kg - incoterm DAP | 6391 |
Poste Delivery Business International Standard Reverse 8.5-9kg - incoterm DAP | 6390 |
Poste Delivery Business International Standard Reverse 9.5-10kg - incoterm DAP | 6393 |
Poste Delivery Business International Standard Reverse 9-9.5kg - incoterm DAP | 6392 |
UPS | |
UPS Express 0-0.5kg - incoterm DAP | 5213 |
UPS Express 0.5-1kg - incoterm DAP | 5214 |
UPS Express 10-11kg - incoterm DAP | 5233 |
UPS Express 11-12kg - incoterm DAP | 5234 |
UPS Express 1-1.5kg - incoterm DAP | 5215 |
UPS Express 12-13kg - incoterm DAP | 5235 |
UPS Express 13-14kg - incoterm DAP | 5236 |
UPS Express 14-15kg - incoterm DAP | 5237 |
UPS Express 15-16kg - incoterm DAP | 5238 |
UPS Express 1.5-2kg - incoterm DAP | 5216 |
UPS Express 16-17kg - incoterm DAP | 5239 |
UPS Express 17-18kg - incoterm DAP | 5240 |
UPS Express 18-19kg - incoterm DAP | 5241 |
UPS Express 19-20kg - incoterm DAP | 5242 |
UPS Express 20-22kg - incoterm DAP | 5243 |
UPS Express 22-24kg - incoterm DAP | 5244 |
UPS Express 2-2.5kg - incoterm DAP | 5217 |
UPS Express 24-26kg - incoterm DAP | 5245 |
UPS Express 2.5-3kg - incoterm DAP | 5218 |
UPS Express 26-28kg - incoterm DAP | 5246 |
UPS Express 28-30kg - incoterm DAP | 5247 |
UPS Express 30-35kg - incoterm DAP | 5248 |
UPS Express 3-3.5kg - incoterm DAP | 5219 |
UPS Express 35-40kg - incoterm DAP | 5249 |
UPS Express 3.5-4kg - incoterm DAP | 5220 |
UPS Express 40-45kg - incoterm DAP | 5250 |
UPS Express 4-4.5kg - incoterm DAP | 5221 |
UPS Express 45-50kg - incoterm DAP | 5251 |
UPS Express 4.5-5kg - incoterm DAP | 5222 |
UPS Express 50-55kg - incoterm DAP | 5252 |
UPS Express 5-5.5kg - incoterm DAP | 5223 |
UPS Express 55-60kg - incoterm DAP | 5253 |
UPS Express 5.5-6kg - incoterm DAP | 5224 |
UPS Express 60-65kg - incoterm DAP | 5254 |
UPS Express 65-70kg - incoterm DAP | 5255 |
UPS Express 6-6.5kg - incoterm DAP | 5226 |
UPS Express 6.5-7kg - incoterm DAP | 5225 |
UPS Express 7-7.5kg - incoterm DAP | 5228 |
UPS Express 7.5-8kg - incoterm DAP | 5227 |
UPS Express 8.5-9kg - incoterm DAP | 5230 |
UPS Express 8-8.5kg - incoterm DAP | 5229 |
UPS Express 9-9.5kg - incoterm DAP | 5232 |
UPS Express 9.5-10kg - incoterm DAP | 5231 |
UPS Express Saver 0-0.5kg - incoterm DAP | 5656 |
UPS Express Saver 0.5-1kg - incoterm DAP | 5657 |
UPS Express Saver 10-11kg - incoterm DAP | 5676 |
UPS Express Saver 11-12kg - incoterm DAP | 5677 |
UPS Express Saver 1-1.5kg - incoterm DAP | 5658 |
UPS Express Saver 12-13kg - incoterm DAP | 5678 |
UPS Express Saver 13-14kg - incoterm DAP | 5679 |
UPS Express Saver 15-16kg - incoterm DAP | 5680 |
UPS Express Saver 1.5-2kg - incoterm DAP | 5659 |
UPS Express Saver 16-17kg - incoterm DAP | 5681 |
UPS Express Saver 17-18kg - incoterm DAP | 5682 |
UPS Express Saver 18-19kg - incoterm DAP | 5683 |
UPS Express Saver 19-20kg - incoterm DAP | 5684 |
UPS Express Saver 20-22kg - incoterm DAP | 5685 |
UPS Express Saver 22-24kg - incoterm DAP | 5686 |
UPS Express Saver 2-2.5kg - incoterm DAP | 5660 |
UPS Express Saver 24-26kg - incoterm DAP | 5687 |
UPS Express Saver 2.5-3kg - incoterm DAP | 5661 |
UPS Express Saver 26-28kg - incoterm DAP | 5688 |
UPS Express Saver 28-30kg - incoterm DAP | 5689 |
UPS Express Saver 3-3.5kg - incoterm DAP | 5690 |
UPS Express Saver 30-35kg - incoterm DAP | 5691 |
UPS Express Saver 35-40kg - incoterm DAP | 5692 |
UPS Express Saver 3.5-4kg - incoterm DAP | 5663 |
UPS Express Saver 40-45kg - incoterm DAP | 5693 |
UPS Express Saver 4-4.5kg - incoterm DAP | 5664 |
UPS Express Saver 45-50kg - incoterm DAP | 5694 |
UPS Express Saver 4.5-5kg - incoterm DAP | 5665 |
UPS Express Saver 50-55kg - incoterm DAP | 5695 |
UPS Express Saver 5-5.5kg - incoterm DAP | 5666 |
UPS Express Saver 55-60kg - incoterm DAP | 5696 |
UPS Express Saver 6-6.5kg - incoterm DAP | 5667 |
UPS Express Saver 65-70kg - incoterm DAP | 5697 |
UPS Express Saver 7-7.5kg - incoterm DAP | 5668 |
UPS Express Saver 7.5-8kg - incoterm DAP | 5669 |
UPS Express Saver 8-8.5kg - incoterm DAP | 5671 |
UPS Express Saver 8.5-9kg - incoterm DAP | 5670 |
UPS Express Saver 9.5-10kg - incoterm DAP | 5673 |
UPS Express Saver 9-9.5kg - incoterm DAP | 5672 |
UPS Standard 0-1kg - incoterm DAP | 5538 |
UPS Standard 10-12kg - incoterm DAP | 5548 |
UPS Standard 12-14kg - incoterm DAP | 5549 |
UPS Standard 1-2kg - incoterm DAP | 5539 |
UPS Standard 14-16kg - incoterm DAP | 5550 |
UPS Standard 16-18kg - incoterm DAP | 5551 |
UPS Standard 18-20kg - incoterm DAP | 5552 |
UPS Standard 20-22kg - incoterm DAP | 5553 |
UPS Standard 22-24kg - incoterm DAP | 5540 |
UPS Standard 24-26kg - incoterm DAP | 5555 |
UPS Standard 26-28kg - incoterm DAP | 5556 |
UPS Standard 28-30kg - incoterm DAP | 5557 |
UPS Standard 30-32kg - incoterm DAP | 5558 |
UPS Standard 32-34kg - incoterm DAP | 5559 |
UPS Standard 34-36kg - incoterm DAP | 5560 |
UPS Standard 3-4kg - incoterm DAP | 5541 |
UPS Standard 36-38kg - incoterm DAP | 5561 |
UPS Standard 38-40kg - incoterm DAP | 5562 |
UPS Standard 40-42kg - incoterm DAP | 5563 |
UPS Standard 42-44kg - incoterm DAP | 5564 |
UPS Standard 44-46kg - incoterm DAP | 5565 |
UPS Standard 4-5kg - incoterm DAP | 5542 |
UPS Standard 46-48kg - incoterm DAP | 5566 |
UPS Standard 48-50kg - incoterm DAP | 5567 |
UPS Standard 50-55kg - incoterm DAP | 5568 |
UPS Standard 55-60kg - incoterm DAP | 5569 |
UPS Standard 5-6kg - incoterm DAP | 5543 |
UPS Standard 60-65kg - incoterm DAP | 5570 |
UPS Standard 65-70kg - incoterm DAP | 5571 |
UPS Standard 6-7kg - incoterm DAP | 5544 |
UPS Standard 7-8kg - incoterm DAP | 5545 |
UPS Standard 8-9kg - incoterm DAP |
5546 |
UPS Standard 9-10kg - incoterm DAP | 5547 |
Choose your shipping method
If you want to offer flexible delivery options on your checkout page so that your customers can choose their preferred carrier, whether express or regular, you can activate several carriers in your Sendcloud account. Click here for more information on how to enable your carriers.
If you ship with Sendcloud rates, we advise you to read the shipping conditions article of the carrier that you are interested in using and check the maximum dimensions so that you choose a shipping method and a carrier that suits the packaging and dimensions of your parcel. For more details, check our Carriers page.
Keep in mind that carriers may apply volumetric weight, also known as dimensional weight, which is the "volume" that a parcel occupies when in transit. To calculate the volumetric weight of your parcel and avoid extra costs, read this article.
How to compare rates
To compare the different available carriers per destination and their prices, you can use our Price list. You will find it in Shipping > Shipping prices. You can also use our list to view prices of return methods. Apart from prices, you will find the main features of each shipping method, like transit times, first mile and last mile options, etc. For more information, please read our article on How to view shipping and return rates in the panel.
Insure your packages
If you want to protect your shipments against damage or loss during transport, consider adding our Sendcloud insurance to your parcels.
To insure your shipment, go to the Incoming Orders tab in your Sendcloud panel and click the pen icon to edit the order details. You will be able to enter the desired amount at the bottom of the page in the Total requested insurance field. Here you can also check whether the shipping method that you are about to use includes carrier insurance (separate from Sendcloud Insurance).
Please note that the minimum insured amount is €100 at a cost of €1 per label. You can see the indicative insurance price in the Summary of the shipping costs before you create the label.
For more detailed information, please refer to the Sendcloud Insurance Terms & Conditions.
Ship to the correct delivery address
Sendcloud imports the delivery address that your customer indicates in the checkout of your online store. In case the provided address does not meet the requirements of the carrier, an error message will appear in the order.
To correct an address, go to the Incoming orders tab and click the pen icon to edit the order. Once you are done, don't forget to click Create the label.
Describe your items
When shipping internationally, it is important to fill in the details of the different products. To do this, go to the Items section of an incoming order or in the manual shipment creation form in your Sendcloud account and fill in the required fields:
- Item description
- Origin country
- Unit value, unit weight and amount of units
- HS Code
- SKU (optional)
To add a new item, clic the + Add item button and enter the details.
To delete an item, click the bin icon and then confirm by clicking Delete item. If you want to delete all items, click the red button Delete All.
Where to find the HS Code of a product
The Harmonized System (HS) Code is a numerical code used by customs officers worldwide to classify products. You can usually get the HS code of a product from the product manufacturer.
Alternatively, you can find all the commodity codes in the European Customs Portal. Search for the product by entering keywords that describe it.
Correctly apply the shipping label to the box
Labels printed with Sendcloud comply with the standards set by the different carriers and are ready to be applied. Read more about how to print your shipping labels here.
Ensure that you have correctly applied the label to your parcel to avoid delays, issues and losses. Some general tips include:
- Place the label on the outside of the box, if possible on the widest side
- Make sure the label is fully visible: there should not be any additional or old labels, and nothing should cover it
- The adhesive tape should not cover any important information in the label, including the barcode
- Use a clear, specially designed shipping envelope to attach your customs documents and invoices to the same side where you placed the shipping label.
Include customs documents
Each parcel you send from/to a non-EU country must be accompanied by customs documents. These include but are not limited to:
- Customs declarations (postal carriers): CN22 or CN23
- Commercial invoice (commercial carriers)
- Certificate of Origin
You can download your pre-filled customs documents by going to the details of your international order, complete all the required fields (HS code, origin country, description and measures of the articles, etc.) and create the label. Then, go to the Created labels tab, open the label details and download your customs form.
You can also automatise this by selecting the option "Print customs documents with labels" in Shipping > Printing options. If you tick this option, your customs documents will be printed at the same time as the label. You will also be able to select the number of copies that you want to print. Don't forget to click Update settings.
Keep in mind that some carriers support Paperless Trade. For those cases, no document will be printed, as it will automatically be sent to the carrier.
Read our article How to generate your customs documents for more detailed information about the different documents and requirements. You will also find instructions on how to print them with Sendcloud.
Related articles
→ International shipping: VAT & EORI numbers
→ How to calculate & automate parcel volumetric weight