Purpose: View the surcharges of the shipping carrier DHL Germany, so you can make an informed decision about which shipping method is best for you.
If you generate a label with DHL DE, please note that it will expire after 10 days. We will inform DHL DE about your shipment as soon as the label is created. However, the registration will be canceled if you do not ship the parcel within 10 days. If you print out the label but do not ship the parcel until after 10 days, it will be considered an "unannounced shipment" and DHL DE will charge you the 31.5 kg rate. To avoid this, it is best to use the label immediately or cancel it if there is an error. DHL DE only invoices parcels that have been scanned into their system.
How to prevent this surcharge
A printed label should be used immediately for shipping. If there is an error or oversight, it should be canceled directly.
Bulky goods - EUR 20.05
For all items with special manual processing due to exceptional format or with special packaging features:
- The dimensions 120 x 60 x 60 cm are exceeded
- The maximum dimensions (diameter of 60 cm) for roll-shaped parcels are exceeded
- The parcel is packaged inadequately the price of the shipment will increase, or a supplement will be payable
Routing code - EUR 0.54
Applicable when the routing code is missing, incorrect or not readable. This surcharge also applies when the postal address is incorrect, because the routing code can't be created.
Return shipments - EUR 4.05
When a parcel can't be delivered to the recipient (e.g. refusal to accept the parcel, incorrect address etc.) the customer will get charged 4.05€ for the return of the shipment.
Incorrect weight declaration - EUR 2
If a label is created with a weight declaration lower than the actual weight (e.g. parcel weight is 4 kg but the label is created with DHL Paket 0-2 kg) the price difference and an additional fee of 2€ per shipment will be charged.
To avoid the above-mentioned surcharges, please carefully read the shipping conditions, make sure you stay well within the permitted dimensions and, of course, select the right network for your package.