The Sendcloud subscription plans have been updated. If the subscriptions shown in the banner above don’t match your current subscription plan and you’d like to know more, please click here.
Step 1: Activate your Sendcloud subscription
Sendcloud offers three subscriptions with which you are able to use your own transport contract: Lite, Growth and Premium plan.
For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.
Step 2: Enable your Poste Delivery Business contract
Once you have activated a Sendcloud subscription, you can connect your carrier contract.
- Login to your Sendcloud account and navigate to Settings > Carriers > My contracts
- Click +Add your own contract
- Find Poste Delivery in the list of carriers and click Add contract
Step 3: Enter your Poste Italiane account details
Complete the form with the information below and click Add this contract when done.
- Contract name (optional): Add a name to easily identify your contract throughout the panel, e.g. "My Poste Delivery contract".
- Client ID
- Secret
- Cut-off time (optional)
- Invoicing facility (Centro di costo): You can only insert one code. If you need to use multiple codes, contact your Customer Success Manager at Sendcloud or create a support ticket from your Sendcloud panel.
You received this information when you signed the contract with the carrier. In case you no longer have this information, you can either request it to your Account Manager at Poste Italiane or find them in your MyPDB portal.
Click here to see how to find your Client ID and Secret in MyPDB portal
- Log in and go to the home page
- Click Impostazioni > Genera credenziali to generate new credentials
- Click the eye icon to view the credentials
Click here to see how to find your Invoicing facility
- Log in and go to the home page
- Click Area amministrativa > Contratti
- Click the + symbol on the right
- The field with the Centro di Costo will now be visible
Done! Once you've followed the steps above, your contract should now be successfully linked to your Sendcloud platform, and you can begin shipping on your Poste Delivery Business rates. When you create a label using a Poste Delivery Business shipping method, the label price will now show as 0.00 EUR in your account.