Purpose: Learn how to connect your own Cycloon contract with your Sendcloud account in these easy steps.
Shipping with Cycloon is only available if you connect your own carrier contract with your Sendcloud account. Don't have a contract with Cycloon? Click here to request more Info.
Step 1: Activate your Sendcloud subscription
Sendcloud offers three subscriptions with which you are able to use your own transport contract: Lite, Growth, and the Premium plan.
For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.
Step 2: Connect your Cycloon contract
Once you have activated your Sendcloud subscription, you can connect your carrier contract.
In your Sendcloud panel, navigate to Settings > Carriers & Pricing. Find Cycloon in the list of carriers and press enable own contract. You will be automatically redirected to the ''My contracts'' tab, where you can add the credentials needed to validate the connection to Cycloon.
Step 3: Enter your Cycloon account details
You will need to enter the following details into the correct fields and click Add this contract when you are done:
- Client ID
If you have not yet received your login/access information or if an error indicates that the credentials are incorrect, please contact your Cycloon Account Manager and provide the information requested above. They will be able to provide you with access to your Cycloon contract.
Done! Once you've followed the steps above, your Cycloon contract should now be successfully linked to your Sendcloud platform, and you can start shipping at your own rates.