The Sendcloud subscription plans have been updated. If the subscriptions shown in the banner above don’t match your current subscription plan and you’d like to know more, please click here
Step 1: Activate your Sendcloud subscription
Sendcloud offers three subscriptions with which you are able to use your own transport contract: Lite, Growth and Premium.
A confirmation message will tell you that your subscription is activated. Make sure that you have activated direct debit beforehand - click here for help setting up payment via direct debit in your account.
Step 2: Connect your NACEX account
Once you have activated a Sendcloud subscription, you can connect your carrier contract.
- Login to your Sendcloud account and navigate to Shipping > Carriers > My contracts
- Find NACEX in the list of carriers and click Add contract
Step 3: Enter your NACEX account details
Complete the form with the information below and click Add this contract when you are done.
- Client ID
- Secret
- Customer code (Nacex subscriber number)
- Customer delegation
Note: Please contact your local branch or NACEX account manager for your customer code and customer delegation number so that they can facilitate the link between Sendcloud via your account.
Done! Once you've followed the steps above, your NACEX contract should now be successfully linked to your Sendcloud platform, and you can begin shipping on your NACEX rates. When you create a label with a NACEX shipping method, the label price will now show as 0.00 EUR in your account.