Purpose: In this article, we explain the surcharges for Correos Express.
Declaring wrong weight - Correction
It's extremely important that you take the volumetric weight of your parcels into consideration. If the volumetric weight is higher than the actual weight, Correos Express will use the volumetric weight.
A correction takes place on one of the following invoices, when the label was created with the wrong weight class.
Volume weight KG: LxBxH/5000
Undeliverable goods - Outbound costs
If the carrier is unable to deliver a shipment, the parcel will automatically be returned. The return charges (including transportation and fuel costs) will be charged to the sender.
The maximum length for a parcel is 120cm. Per 60cm that you go over, the outbound price for a 5kg parel will be charged.
Example: If your shipment is 240cm in length and your rate for a 4-5kg parcel is €6.00, you'll receive a surcharge of (240 - 120) / 60 x €6.00 = €12.
A surcharge will be applied to all parcels with a weight higher than 40 kg. The amount that is charged is based upon the 5kg shipping rate + an additional kilo fee (based on your contract pricing, and varying per plan, zone and shipping method).
I’ve shipped a 48kg shipment (limit is 40kg) using Paq24 zone 1
My shipping costs from Sendcloud as a Lite user are 25,00€ for a 40kg shipment Paq24 zone 1. This has already been invoiced.
5kg rate: I have as a Lite user for Paq24 zone1 a rate of 6€.
Additional kilo fee: I shipped 8kg above the weight allowance (48-40=8). The additional kg fee for Paq24 zone 1 as a Lite user is 1,25€.
8kg x 1,25€= 10,00€
Sum of 5kg rate + additional kg fee: 6€ + 10€
Total surcharge: 16€
If you select a sender address that's less expensive than the actual zone you're shipping from, a recalculation will take place. The difference will be charged on one of the following invoices.
No label - Outbound shipping costs
The label is the ID of your parcel. Without this label, the parcel can't be sorted or delivered to the correct address. When your parcel doesn't have a readable label, the outbound price will be charged.
The fuel surcharge is subjected to the price of oil at the time.
To avoid the above mentioned surcharges, please carefully read the shipping conditions, make sure you stay well within the permitted dimensions and, of course, select the right network for your package.