Purpose: view the shipping conditions of delivery provider GLS in the Netherlands. GLS offers reliable parcel, freight and express solutions both nationally and internationally for B2B and B2C.
To start shipping you must first have a GLS carrier contract and connect it to your Sendcloud account. You can find information about obtaining a contract with GLS here.
GLS Parcel
Reliable parcel distribution within a specific lead time is GLS's strong point. A package usually reaches a destination within 24 hours within the Benelux. Within Europe, the delivery time is generally between 24 and 96 hours. GLS delivers packages from Monday to Friday during office hours. In addition, parcels sent via GLS are insured up to a maximum of € 500 per parcel.
Additional services:
- GLS BusinessParcel to Parcelshop
- Option to deliver to a GLS ParcelShop
- GLS Business Parcel Return
- Customers can return their parcel using method Business Parcel Return by taking the parcel to a GLS ParcelShop if they are based in the Netherlands.
- In the EU, you can organise a pickup with GLs to collect the parcel from the customer.
- Saturday Service
- By selecting this method, the parcel will be delivered on a Saturday
- GLS Flex Delivery Service
- GLS informs recipients early about the delivery of goods and offers several delivery options to choose from.
- A time window of three hours is specified for the selected delivery date.
- Available for both domestic and international shipments
Business Parcel
The reliable basic product for national shipments within the Netherlands, both B2B and B2C.
Shipping method features:
- Transport of parcels up to 32 kilos reliable and quickly
- Delivery within the Netherlands
- Parcels are delivered within 24 hours across the whole of the Netherlands, including Texel
- For the other Wadden Islands a lead time of 48 hours applies
- Real time Track & Trace status
- Signature required and available to view online for proof of delivery
- Second delivery attempt included if recipient is unavailable
- Standard insurance up to a maximum of 500 EUR per parcel (own risk of 50 EUR is deductible)
Characteristics of the parcel:
- Maximum weight: 32kg
- Maximum dimensions (LXWXH): 200x80x60cm
- Maximum belt circumference*: 300cm
* The maximum belt circumference (2 x the height + 2 x the width + 1 x the longest side of the package) may not exceed 3 meters.
Eurobusiness Parcel
For affordable sending of parcels throughout Europe via the GLS network of coordinated transport services and modern depots.
Shipping method features:
- First-class international parcel delivery throughout Europe
- Standard lead time within the Benelux is 24-48 hours
- Shipping to more distant regions lead time between 48-120 hours
- Real time Track & Trace status
- Standard insurance up to a maximum of 500 EUR per parcel (own risk of 50 EUR is deductible)
- Signature required and available to view online for proof of delivery
- Includes second delivery attempt or delivery to local ParcelShop if recipient is not at home
Characteristics of the parcel:
- Maximum weight: 32kg
- Maximum dimensions (LXWXH): 200x80x60cm
- Maximum belt circumference*: 300cm
* The maximum belt circumference (2 x the height + 2 x the width + 1 x the longest side of the package) may not exceed 3 meters.
Shipping locations by country code:
BE, BG, DK, DE, EE, FI, FR, GR, GB, HU, IE, IT, HR, LV, LT, LU, MT, MC, AT, PL, PT, RO, SI, SK, ES, CZ, SE, AD, LI, NO, SM, CH
Globalbusiness Parcel
GLS delivers parcels quickly anywhere in the world. Select this option for shipping outside of the EU and UK.
Shipping method features:
- Send a package in a matter of days to major business centers, such as the US, Japan, Hong Kong and Singapore.
- Fast and easy handling
- Please note delivery is not possible to countries where the political situation is very unstable.
- Real time Track & Trace status
- Standard insurance up to a maximum of 500 EUR per parcel (own risk of 50 EUR is deductible)
- Signature required and available to view online for proof of delivery
- Includes second delivery attempt if recipient is not at home
Characteristics of the parcel:
- Maximum weight: 32kg
- Maximum dimensions (LXWXH): 200x80x60cm
- Maximum belt circumference*: 300cm
* The maximum belt circumference (2 x the height + 2 x the width + 1 x the longest side of the package) may not exceed 3 meters.
Shipping locations by country code:
AD, LI, AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GI, GR, HU, IE, IT, LV, LT, LU, MT, MC, NL, NO, PL, PT, RO, SM, SK, SI, ES, SE, CH, TR, GB, AL, DZ, AS, AO, AZ, AR, AU, BS, BH, BD, AM, BB, BM, BT, BO, BA, BW, BR, BZ, IO, VG, BN, MM, BI, BY, KH, CM, CA, CV, KY, CF, LK, TD, CL, CN, TW, CX, CC, CO, YT, CG, CD, CK, CR, BJ, DM, DO, EC, SV, GQ, ET, ER, FO, GS, FJ, GF, PF, DJ, GA, GE, GM, PS, GH, GL, GD, DP, DU, GT, GN, GY, HT, VA, HN, HK, IS, IN, ID, IR, IQ, IL, CI, JM, JP, KZ, JO, KE, KR, KW, KG, LA, LB, LS, LR, LY, MO, MG, MW, MY, MY, ML, MQ, MR, MU, MX, MN, MD, ME, MS, MA, MZ, OM, NA, NP, CW, AW, SX, BQ, NC, VU, NZ, NI, NE, NG, NF, MP, FM, MH, PW, PK, PA, PG, PY, PE, PH, PN, GW, TL, PR, QA, RE, RU, RW, BL, KN, AI, LC, MF, PM, VC, SA, SN, RS, SC, SL, SG, SO, ZA, VN, ZW, EH, SD, SR, SZ, SY, TJ, TH, TG, TO, TT, AE, TN, TM, TC, UG, UA, MK, EG, TZ, US, VI, BF, UY, UZ, VE, WF, WS, YE, ZM, XK, AF
GLS Freight
GLS delivers freight shipments reliably and safely, whether it is a single pallet, multiple pallets or pallets in combination with packages. Picking up and shipping pallets can be combined with optional additional services. If desired, GLS can, for example, pick up pallets from any business address in Europe and deliver them to the customer or another Dutch address of your choice. Be sure to select the appropriate shipping method name in accordance with the dimensions of your pallet and collos.
Additional services:
- GLS Pick&Return Service
- GLS picks up a shipment at an address of your choice and delivers it directly to the desired recipient anywhere in Europe.
- Any address in the GLs network, including the Benelux or elsewhere in Europe, can be selected.
- The return address must be in the Netherlands (this only applies for freight shipments).
- Simple handling: submit a collection order online or via the shipping system
- Minimal effort for the recipient to return
BusinessFreight
Reliable national freight shipments: GLS transports large and heavy goods and pallets throughout the Netherlands.
Shipping method features:
- 24 hour turnaround time for destinations within the Benelux
- Freight shipments reach their destination in the Netherlands within the lead time of 24 hours
- Delivery from door to door
- Real time Track & Trace status
- Signature required and available to view online for proof of delivery
Maximum dimensions of the pallets:
Shipping method name | Length | Width | Height | Weight |
Standard pallet | 120cm | 80cm | 220cm | 675kg |
Block pallet | 12cm | 100cm | 220cm | 850kg |
Mini pallet | 60cm | 80cm | 150cm | 300kg |
XL pallet | 240cm | 100cm | 220cm | 1000kg |
Maximum dimensions and weight for packages:
Content | Length | Weight | Quantity | |
Collo | 0.4m3 | 200cm | 32kg | 10 pieces |
Length collo | 0.4m3 | 600cm | 25kg | 10 pieces |
EuroBusinessFreight
Reliable international freight shipments: GLS transports large and heavy goods and pallets throughout Europe. Direct transports connect the Netherlands with Belgium and Luxembourg.
Shipping method features:
- Belux distribution with a lead time of 24 hours
- Outside the Belux, delivery is usually within 48 to 192 hours
- GLS works with reliable and selected carrier partners across Europe
- Delivery from door to door
- Real time Track & Trace status
- Signature required and available to view online for proof of delivery
- International and domestic freight is picked up at the same time
Maximum dimensions of the pallets:
Shipping method name | Length | Width | Height | Weight |
Standard pallet | 120cm | 80cm | 220cm | 675kg |
Block pallet | 12cm | 100cm | 220cm | 850kg |
Mini pallet | 60cm | 80cm | 150cm | 300kg |
XL pallet | 240cm | 100cm | 220cm | 1000kg |
Maximum dimensions and weight for packages:
Content | Length | Weight | Quantity | |
Collo | 0.4m3 | 200cm | 32kg | 10 pieces |
Length collo | 0.4m3 | 600cm | 25kg | 10 pieces |
Shipping locations by country code:
BE, BG, DK, DE, EE, FI, FR, GR, GB, HU, IE, IT, HR, LV, LT, LU, AT, PL, PT, RO, SI, SK, ES, CZ, SE, NO, CH
GLS Express
For time-sensitive parcels or for offering exceptional customer service, you can rely on GLS Express to deliver your parcels on time regardless of the contents.
Additional services:
- Saturday Service
- By selecting this method, the parcel will be delivered on a Saturday
GLS ExpressParcel
This is the option for you if you have an urgent parcel to be shipped within the Netherlands. An ExpressParcel is guaranteed to reach a destination before 5 p.m. the next day, also on Saturdays. If desired, earlier delivery times are also possible, such as before 12:00 pm or even before 09:00 am.
Shipping method features:
- Delivery before 5pm the next day, including Saturdays
- You can opt in for delivery before 12:00pm or before 9:00pm
- Money back guarantee if parcel fails to arrive in the specified time window
- Goods are insured up to a maximum of € 1000 per package, with a deductible of € 50
- Real time Track & Trace status and notifications via email or SMS
- Signature required and available to view online for proof of delivery
- Second delivery attempt included if recipient is unavailable
Characteristics of the parcel:
- Maximum weight: 32kg
- Maximum dimensions (LXWXH): 200x80x60cm
- Maximum belt circumference*: 300cm
* The maximum belt circumference (2 x the height + 2 x the width + 1 x the longest side of the package) may not exceed 3 meters.
Pickups
Do you want to arrange for GLS to collect your parcels from you at a scheduled time and day each week? You can do so by contacting them directly to arrange this.
- If you call to plan a pickup before 12:00pm, it will be picked up on the same day
- To cancel a pickup, please contact GLS directly
- If you arrange an incidental (one off) pickup, it will be collected any time between 9:00-18:00
- Minimum number of parcels required to arrange a pickup is 1 parcel
- Saturday pickups are not possible
Like every carrier, GLS has prepared a document about their General Transport Conditions. If you deviate from the conditions, a surcharge will be charged on your invoice afterwards. When you send with GLS, you automatically agree to the following conditions: