Step 1: Activate your Sendcloud subscription
Sendcloud offers three subscriptions with which you are able to use your own transport contract: Small shop, Large shop and the Business plan.
For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.
Step 2: Enable your carrier contract
Once you have activated a Sendcloud subscription, you can connect your carrier contract.
In your Sendcloud panel navigate to Settings > Carriers & Pricing. Go to the My contracts tab and find GLS from the list. Click Add contract. Here you can add the credentials needed to validate the connection to GLS.
Step 3: Enter your GLS contract details
Complete the form with the information below and click "Save" when you are done.
- Customer Number
- Contact ID
If you don't know how to obtain any of the information listed above, contact your GLS account manager for guidance.
Please note: Also contact your GLS account manager to request activation for tracking updates. If this option is not activated, you will not be able to receive any status updates in your Sendcloud panel. This may cause the labels to appear in the tab Created labels instead of Shipped. Also, the status of the parcels will indicate "Ready to send", even if they are already being shipped.
Done! Once you've followed the steps above, your GLS contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your GLS rates. When you create a label with a GLS shipping method, the label price will now show as 0.00 EUR in your account.