Purpose: view the shipping conditions of delivery network ViaTim, allowing you to ship within the Netherlands and to Germany and Belgium via a large network of service points.
Service presentation:
ViaTim utilises a growing network of neighbourhood service points to allow for easier collection of parcels for customers who don't want to miss their parcels or have them delivered to an unknown neighbour. Residents in their local neighbourhood can sign up to become an official ViaTim 'neighbourhood point' where the delivery driver can hand over all of the local parcels at once.
This saves a lot of time for the carrier and is a much more sustainable method of delivery. The end customer can then collect their parcels from this trusted location at a time of their choosing, or the local ViaTim courier will deliver the parcels on foot or by bike.
Shipping method features:
- Parcels can be dropped off between 4:00pm and 9:00pm at a local ViaTim location
- If you are registered as a ViaTim neighourhood point, parcel pickup is for free
- You can arrange for all your parcels to be collected, even if they are for multiple carriers
- Local neighbourhood points are trusted and screened representatives of ViaTim
- Neighbourhood points are open between 4-9:00pm and are always nearby and easily accessible
- ViaTim works with DHL NL to ship parcels, therefore DHL shipping conditions apply
-
Once the parcel has been offered to DHL, tracking is available for the sender
-
ViaTim offers your package to DHL within 24 hours of receipt. This means that your packages are, in most cases, delivered to the recipient within 2 working days.
ViaTim Standard
Home delivery from the Netherlands to the Netherlands, Belgium or Germany.
Characteristics of the parcel:
- Maximum weight: 15kg
- Maximum length: 80cm
- Maximum width: 50cm
- Maximum height: 35cm
Additional services:
When creating your label in Sendcloud, you will have the option to choose the following additional services:
-
ViaTim Standard with Signature
The courier will require a signature from the recipient named on the label before handing over the parcel. Only available for parcels shipping within the Netherlands.
-
ViaTim Standard 18+ Check
By selecting this service, the courier will perform a minimum age and identity check before handing over the parcel to the recipient. Only available for parcels shipping within the Netherlands.
ViaTim Service Point
Delivery to a local ViaTim service point for collection by the end customer. Only for locations within the Netherlands. You can view the list of available service points here.
Characteristics of the parcel:
- Maximum weight: 15kg
- Maximum length: 80cm
- Maximum width: 50cm
- Maximum height: 35cm
ViaTim Mailbox Parcel
For shipping parcels small enough to fit inside the recipient's letterbox for easy delivery. Only available for parcels shipping within the Netherlands.
Characteristics of the parcel:
- Maximum weight: 2kg
- Maximum length: 38cm
- Maximum width: 26.5cm
- Maximum height: 3.2cm
Do you have questions about shipping with ViaTim? You can visit their website to see more information regarding their shipping criteria and flexible delivery times.