Purpose: an overview of the additional charges that may be levied for shipping certain goods, or when your parcels do not meet the shipping criteria.
Fuel surcharge
As of 11-01-2022, a fuel surcharge will apply to all parcels shipped with DHL Express. The fuel costs are a monthly variable vary based on the current fuel price. Click here for more information.
Surcharge remote area - minimum of 20.05/10.05 EUR per shipment
This surcharge applies when a shipment is collected from, or delivered to a location that is distant or difficult to serve. The Remote Area surcharge applies to both international and domestic shipments. These surcharges may vary based on the area where you are shipping to. The price is calculated as follows:
International shipments
- 0.45 per kg with a minimum of a 20.05 EUR
Domestic shipments
- 0.25 per kg with a minimum of a 10.05 EUR
How can I prevent this surcharge?
Do you want to know if the destination of your parcel concerns a remote area before you ship it? Please check the list of remote areas attached to the end of this article.
Surcharge overweight - 90.00 EUR per piece
A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight* of 70 kg. This surcharge applies to both international and domestic shipments.
How can I prevent this surcharge?
To avoid this surcharge, we advise you to stay broad in terms of parcel weights. Packages are weighed by specially calibrated equipment, however, measurement differences can occur. Always allow yourself some additional room to ensure you won't exceed the maximum weight.
*In order to get the volumetric weight, you can use the following equation: length x width x height (in cm) divided by 5000
Surcharge oversize - 50.00 EUR per shipment
A fixed surcharge is applied to every piece, including a pallet, of which a single dimension is in excess of 120cm. This surcharge applies to both international and domestic shipments.
Note: A package larger than the maximum specifications is sent back to the sender. The surcharge is invoiced. The surcharge is calculated if any of the dimensions, length, width or height, is exceeded.
How can I prevent this surcharge?
To avoid this surcharge, we advise you to stay broad in terms of parcel dimensions. Packages are measured and weighed by specially calibrated equipment, however, measurement differences can occur. Always allow yourself some additional room to ensure you won't exceed the dimensions.
Surcharge non-stackable pallet - 250.00 EUR per piece
This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging. This surcharge applies to domestic and international shipments.
Surcharge address correction - 10.05 EUR per shipment
This fixed surcharge is applied to any shipment that has an incorrect delivery address at the time of pickup and the delivery cannot be fulfilled after making efforts at the destination to determine the correct address. This surcharge applies to domestic and international shipments.
Surcharge data entry - 10.05 EUR per shipment
This fixed surcharge applies for each shipment consigned with non-electronic, paper-based manual waybills. Electronic shipping documentation incurs no additional charges.
Surcharge export declaration - 5.20 EUR per shipment
Applicable to exporting goods being subject to additional controls. DHL Express submits the export declaration for commodity values above 1000 EUR on behalf of the customer to accelerate export at the origin.
Surcharge dangerous goods, dry ice and lithium batteries - 80.00 EUR per shipment
Under some circumstances, DHL Express can carry acceptable quantities of dangerous goods or hazardous materials. Surcharges can vary depending on what you are shipping but the charge will most likely be 80 EUR, so we ask that you please consult the following for more information: DHL Express NL Surcharges.
Peak surcharge
A temporary surcharge, which allows DHL to cover part of the operating cost increases resulting from necessary air network adjustments during Peak Season. May be applied at any time of year, but usually before or during the fall/winter holidays and Chinese New Year.
To avoid the above-mentioned surcharges, please carefully read the shipping conditions, make sure you stay well within the permitted dimensions and, of course, select the right network for your package. To learn more please check the following link: DHL Express NL Surcharges.