Purpose: See how address information is captured and formatted in Sendcloud.
Every country has its own unique address format.
Sendcloud supports two different address formats, which vary depending on the carrier.
Sendcloud will detemine how to format your address based on your carrier selection. This allows us to send address details to the shipping carrier based on their required format to make sure shipment data and labels can be processed correctly.
If you decide to switch to a different carrier by editing the order in the incoming order overview, the address format will be adapted accordingly. This is all done automatically. In case Sendcloud's logic is not able to detect the house number correctly after a change, contact our support team for help.
Supported address formats
Format 1: split
With this format, the street and the house number are split into two fields.
|House number: 115|
Format 2: merge
If the carrier does not accept Format 1, Sendcloud will automatically merge the fields into a new single generic address field called Address 1 that looks like this:
|Address 1: Insulindelaan 115|
Address format per carrier
The following carriers support a split (street & house number) address format:
- Bpost, Colissimo, Deutsche Post, DHL, DHL DE, Evri, Evri C2C, GLS DE, MRW, Post AT, Poste Delivery Business, PostNL, SEUR.
The following carriers support the merged address line (address field 1):
BRT, Budbee, Chronopost, Colis Privé, Correos Express, Correos, Delivengo, DHL Express, DPD AT, DPD UK, DPD NL, DPD BE, GLS Italy, Lettre Suivie, Mondial Relay, Poste Italiane (Crono), Royal Mail, Trunkrs, Unstamped letter, UPS.