UPS surcharges (Spain)

UPS does not accept packages that:

• Weigh over 70 kg (150 lbs)
• Are longer than 274 cm (108 inches)
• Exceed 400 cm (157 inches) in length + girth (2×W + 2×H)

If shipped, these packages incur an Over Maximum Limits surcharge, plus other fees.
Parcels over 400 cm in length and girth are also subject to a Large Package Surcharge.

A Large Package Surcharge applies when a package’s length plus girth (2 × width + 2 × height) is over 300 cm but within the 400 cm UPS limit.

These packages are billed at a minimum weight of 40 kg, regardless of actual weight.
Important: When this surcharge is applied, the Additional Handling charge does not apply.

Additional Handling Charges apply to packages requiring special handling due to:

• Metal or wood outer packaging
• Unboxed cylindrical items (e.g. barrels, tires)
• Longest side over 100 cm or second-longest over 76 cm
• Actual weight over 25 kg
• Average weight over 25 kg with no individual weights listed

UPS may also apply this charge at its discretion.
No money-back guarantee applies for delayed deliveries requiring additional handling.

A shipping charge correction audit fee applies if adjusted charges exceed 25% of the original net shipping cost during the invoice period. It's calculated per account based on all corrections in that period.

For more information, see the Shipment Size and Weight and Zone and Rates pages on the UPS website.

€1.50/ package

8% of total shipping charge corrections

If a UPS Worldwide shipment can’t be delivered, it will be processed per your instructions. The sender will be charged transport costs and a surcharge.

For shipments within the EU and Spain, returns are automatically handled via UPS Standard (if available), with transport and fuel charges applied.

If UPS cannot deliver a worldwide shipment, it will be handled according to the shipper’s instructions. Transportation costs and a surcharge will be charged to the shipper.

For EU and domestic shipments, UPS will return the package via UPS Standard (if available). Return transport and fuel charges apply.

You can schedule a UPS pickup from your home or office at ups.com or by calling 069 66 40 50 60 (local rate). All parcels are collected under one request, for same-day or future pickup.

Applies to:

• Electronic Return Label
• Print Return Label
• Regular or alternate address pickups

Charges vary by request type:

• Same Day (Phone/Web)
• Future Day (Phone/Web)

No charge applies if:

• You have a daily collection agreement
• It's a return via UPS 1 or 3 Attempts Returns Plus (only the first attempt is free)
• The pickup includes international shipments to non-EU destinations

A surcharge applies for all shipping methods that include Saturday delivery.

UPS will attempt to collect payment for your shipment either online prior to delivery or at the time of delivery by cash, cheque, or card payment.

Cost (National shipments only): €11.20 per shipment.

UPS automatically protects every shipment against loss or damage up to a certain value, as described in its liability terms.

With Declared Value for Carriage, you may increase UPS’s limit of liability for proven losses by declaring a higher value for carriage on the UPS shipping documentation. The value of the goods declared must not exceed USD 50,000 or its local currency equivalent per package. For more information, refer to UPS’s Terms and Conditions of Carriage.

Freight collect shipment charges are billed to the consignee.

Cost: 1% of the declared value for carriage, with a minimum charge of €10.20.

UPS charges the following fees when a parcel is imported. Sendcloud will forward these costs to you (the merchant):

Import duties: Calculated based on the HS Code and its corresponding duty rate × the value of the goods.

Import VAT: Determined by the importing country’s tax rate × the value of the goods. This VAT can usually be deducted as input tax in your regular VAT return, so it’s not an extra cost.

Provision costs: If UPS advances duties, VAT, or other government charges on your behalf, a provision fee is charged based on the shipment’s value and the advanced amount:

• €7.65 per shipment (value ≤ €22), minimum €15.90
• 4% of the advanced amount (value > €22)

During customs clearance, shipments may be selected for inspection. If a package undergoes an inspection, an additional fee will be applied (applied for both import and export).

If the receiver or a third party is billed but the account number is missing or incorrect, UPS will try to locate the correct number.

A processing fee per shipment is charged to the shipper, regardless of whether the account is found.

This service enables shippers to manage import shipments from over 120 countries. Using advanced technology, users can control customs documentation, delivery speed, and billing options.

• Print Label: €1.75 per package (or per pallet for WW Express Freight)
• Electronic Label: €2.30 per package (or per pallet for WW Express Freight)
• 1 UPS Collection Attempt: €7.20 per package (or per pallet for WW Express Freight)
• 3 UPS Collection Attempts: €9.85 per package
• Commercial Invoice Removal: €20.15 per shipment

Parcels that require payment of duties, taxes, or other government-related charges must be paid before delivery. If these duties are not paid in advance, the recipient in the U.S. will be asked to pay them upon delivery.

To avoid this, recipients can pay the required duties electronically before the parcel arrives. This can be done through the UPS Import Payment Processing Application (IPPA) using Apple Pay, Google Pay, or a credit card (Visa, Mastercard, or Discover).

Shippers can help ensure the recipient receives a prepayment notification by including their name, phone number, and email address on all export shipments. In addition to the email or SMS notification, the payment link will also appear in the tracking information on UPS.com, allowing recipients to pay in advance and avoid paying upon delivery.

$12 USD fee for recipient if duties unpaid at delivery.

Covers the calculation of the Merchandise Processing Fee (MPF), a charge imposed by U.S. Customs based on the shipment’s value. Applies to both formal and informal entries. The MPF calculation is included in the base price.

Formal: 0.3464% / value (min $31.67, max $614.35)

Informal: $2.53 per entry

Surcharge charged when an importer requests UPS to file a warehouse entry. These entries are non-routine and must be specifically requested through UPS Supply Chain Solutions.

Charged when shipments stay in a UPS warehouse beyond the first two free days.

$25 min + $0.05/lb/day after 2 days

$0.10/lb/day after 7 days

UPS does not transport prohibited items. If such items are found, the shipper must pay a minimum administrative fee of €149.90, plus any other applicable charges.

This fee does not limit the shipper’s liability or imply UPS accepts responsibility for the shipment.

For details, see the official UPS list of prohibited and restricted items.