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Service points for Ecwid by Lightspeed

Marc
  • Updated

Purpose: Learn how to offer service point delivery through your Ecwid by Lightspeed webstore by following the easy steps below. Offering your customers the option of having their parcel delivered to a service point can increase your conversion rate by up to 30%. 

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Activate Service Points in Sendcloud 

  1. Go to your Sendcloud account directly from Ecwid by Lightspeed by clicking Go to Sendcloud
    ecwid_4.jpg
  2. In your Sendcloud account, go to Settings > Integrations
  3. Select your Ecwid by Lightspeed webshop and click Edit
  4. Tick the box "Service Points" and enable the carriers for which you want to enable service point delivery
  5. Click Save when you're done 
  6. In Ecwid by Lightspeed, under the Sendcloud application, select a synchronized shipping method to link with your Sendcloud integration for service point delivery
    2_new.PNG

 

Step 2a: Setting up a simple shipping method in Ecwid by Lightspeed
  1. Go back to your Ecwid by Lightspeed Admin and navigate to the Sendcloud app
  2. Click on the toggle switch to enable a simple shipping method4.PNG
  3. Fill in an appropriate name such as "Service Point Delivery" and the cost and confirm by clicking on the Save button5.PNG
Step 2b: Setting up an advanced shipping method in Ecwid by Lightspeed
  1. Go back to your Ecwid by Lightspeed Admin and navigate to the Sendcloud app
  2. Click on the toggle switch to enable an advanced shipping method2.PNG
  3. Select a shipping method from the list of existing shipping methods you wish to use as a service point delivery shipping method (marked shipping method cannot be excluded from synchronization):3.PNG
Step 2c: How to add a standard shipping method in addition to your servicepoint delivery method

If you followed the steps mentioned above you were able to set up service points for Ecwid by Lightspeed. You can follow these steps to add a standard shipping method (for example DPD Home delivery):

  1. Go to your Ecwid account > Shipping & Pickup > click on the button + Add shipping
    image-2021-11-01-11-53-15-657.png
  2. The shipping method appears at Shipping, Delivery and Pickup 
    image-2021-11-01-11-53-23-225.png
  3. Go to Enable advanced shipping method at the section Configure service point delivery  and make sure that your standard shipping method is not enabled
    image-2021-11-01-11-53-29-373__1_.png
  4. Check if your shipping methods are displayed correctly at checkout.

    Example of "DPD home delivery" at checkout. Click on Continue to proceed to checkout.

    image-2021-11-01-11-53-44-810.png
    Example of "DPD Service Point" at checkout. Click on "Select Service Point" and select location in order to proceed to checkout:
    image-2021-11-01-11-53-50-533.png

Extending email forms

You can edit your Ecwid by Lightspeed email templates to display service point information. 

The following templates can be extended:

  • Order Confirmation 
  • Order Status Changed
  • Order Shipped
  • New Order Placed 
▼Code for displaying service point information  The following code should be added to your template to display service point information:
<#assign scServicePointName = getOrderExtraField("scServicePointName")>
<#assign servicePointStreet = getOrderExtraField("scServicePointStreet")>
<#assign servicePointCity = getOrderExtraField("scServicePointCity")>
<#assign servicePointPostalCode =getOrderExtraField("scServicePointPostalCode")>

<#if scServicePointName.title?has_content && scServicePointName.value?has_content>
    <tr>
        <td align="left" valign="top" style="font-family: ${fontFamily}; font-size: 14px; line-height: 24px; color: ${colorText}; padding-top: 15px;">
            <b>${scServicePointName.title}</b> <br /> ${scServicePointName.value}
        </td>            
    </tr>
</#if>

<#if servicePointStreet.title?has_content && servicePointStreet.value?has_content>
    <tr>
        <td align="left" valign="top" style="font-family: ${fontFamily}; font-size: 14px; line-height: 24px; color: ${colorText}; padding-top: 15px;">    
            <b>${servicePointStreet.title}</b> <br /> ${servicePointStreet.value} 
        </td>            
    </tr>
</#if>

<#if servicePointCity.title?has_content && servicePointCity.value?has_content>
     <tr>
         <td align="left" valign="top" style="font-family: ${fontFamily}; font-size: 14px; line-height: 24px; color: ${colorText}; padding-top: 15px;">
             <b>${servicePointCity.title}</b>  <br /> ${servicePointCity.value}
         </td>            
     </tr>
</#if>

<#if servicePointPostalCode.title?has_content && servicePointPostalCode.value?has_content>
     <tr>
         <td align="left" valign="top" style="font-family: ${fontFamily}; font-size: 14px; line-height: 24px; color: ${colorText}; padding-top: 15px;">
             <b>${servicePointPostalCode.title}</b> <br /> ${servicePointPostalCode.value}
         </td>            
     </tr>
</#if>

Related articles:

→ Ecwid by Lightspeed integration

→ Ecwid by Lightspeed troubleshooting

 

 

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