Österreichische/PostAT Contract Activation (Austria)

Purpose: Learn how to connect your Österreichische Post carrier contract with your Sendcloud account in three easy steps.

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Step 1: Activate your Sendcloud subscription

Sendcloud offers three subscriptions with which you can use your own transport contract: Lite, Growth, and the Premium plan.

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.

Step 2: Gather your credentials and information 

1. Go to plc.post.at
   
2. Log in with your PostAT account
   
3. Go to Geratekonfiguration
   
4. Choose Organisation: Abteilungen > API Daten.
5. Find the following credentials:
   • Client ID
   • Organisation Unit GUID
   • Organization Unit ID
6. Ask your account manager or your contact person at PostAT for the following information: 
   
   • PostAT tracking username
   • PostAT tracking password

Step 3: Enable your carrier contract 

In your Sendcloud panel navigate to Shipping > Carriers. Go to the My Contracts tab and find PostAT from the list. Click on Add Contract and enter the details found in Step 2 into the relevant fields. 

Important: Since your contract and the relevant shipping methods are individual, please make sure that the shipping methods you have agreed upon are activated with us. Please note that this does not happen automatically. If you do not see the shipping methods, please contact our support / Live Chat.

Overview of the available shipping methods

Some PostAT shipping methods can be found in Sendcloud under a different name. 
To help you identify these shipping methods quickly, you can find a small overview here:

If you have any further questions, feel free to contact our support team at any time!