UPS Surcharges (Belgium)

Always consider volumetric (dimensional) weight when selecting a UPS shipping method.

Key calculations:

- Volumetric weight (kg) = L × W × H / 5000

- Girth (cm) = L + 2×W + 2×H

Examples:

- 2kg actual weight, 34kg volumetric → choose a method for 34kg

- 27kg actual, 8kg volumetric → choose a method for 27kg

Exceeding volumetric limits may result in surcharges. Calculate here

- This surcharge will be applied for each parcel in which the length + size [(2 x width) + (2 x height)] exceeds 300 cm, but is not more than the maximum allowed UPS size of 400 cm.

- For large packages, a minimum weight of 40kg will be charged, in addition to the large package fee.

- No additional handling fee will be charged if the bulk package fee applies.

Parcels over 70 kg, 274 cm in length, or with a girth over 400 cm are not accepted.
Parcels exceeding 400 cm in girth may also receive a large package surcharge.

An extra fee applies for deliveries to residential addresses, including home-based businesses.

When a parcel can't be delivered or is returned upon request, a surcharge equal to the original shipping cost will apply.
This applies to both domestic and international shipments. For international returns, see the Import fees  section for additional charges.

Cost: Shipping costs

If your customer has the return label printed at a service point.

You can schedule a UPS pickup online for the same day or a future date. All packages are collected with one request.

A collection fee applies for:

- Electronic Return Labels and Print Return Labels

- Pickups from regular or alternate addresses

- Cash payment pickups

Fees vary by request type:

- Same day or future day

- By phone or online

No fee applies to:

- Daily pickups during established hours

- Returns under UPS 1 Attempt or 3 Attempts Returns Plus (fee applies after first failed attempt)

- International shipments outside the EU within the same pickup

If UPS is unable to deliver a Worldwide shipment after attempted delivery, it will be processed according to your instructions. The shipper will be charged transport costs plus a surcharge.
For EU and domestic shipments, UPS will return the parcel via Standard service (if available), with return transport and fuel costs applied.

This fee applies to parcels that require special handling, including:

- Items packed in metal or wood

- Cylindrical items not fully packed in cardboard

- Longest side > 100 cm or second-longest side > 76 cm

- Actual weight > 25 kg

- Average weight > 25 kg with no declared weight per package

UPS may also apply this fee at its discretion for any package it deems requires extra handling.
Note: No money-back guarantee applies to shipments requiring additional handling.

There are certain prohibited items that UPS will not ship due to laws or regulations. It is the shipper's responsibility to comply with current government regulations or laws applicable in each country. 

For more detailed information, see the  list of prohibited and restricted items

A fee applies when the shipper does not provide a timely upload of all applicable Package Level Detail (PLD) information to UPS before package pickup (both domestic and international services).

UPS automatically protects every shipment against loss or damage up to a certain value, as described in its liability terms.

With Declared Value for Carriage, you may increase UPS’s limit of liability for proven losses by declaring a higher value for carriage on the UPS shipping documentation. The value of the goods declared must not exceed USD 50,000 or its local currency equivalent per package. For more information, refer to UPS’s Terms and Conditions of Carriage.

Freight collect shipments are billed to the consignee.

Cost: 1% of the value of the goods declared for carriage, with a minimum charge of €10.20.

Applies to domestic, export, and import shipments if the correction exceeds 25% of the original net shipping cost (transport charges only).
The billable weight is based on the greater of actual or dimensional weight.

See UPS Shipment Size and Weight and Zone and Rates pages

Cost: €1.50 or 8% of correction amount

If the receiver or a third party is selected to pay shipping costs but the account number is incorrect or missing, UPS will try to locate the correct number. A processing fee per shipment is charged to the shipper, regardless of the outcome.

Without special arrangements for collection, a UPS driver will visit you once a day to collect any shipments. A weekly service charge will apply.

UPS charges the following fees when a parcel is imported. These will be forwarded to you (the merchant) by Sendcloud:

- Import duties: Calculated based on the HS Code and its associated duty rate, multiplied by the value of the goods.

- Import VAT: Calculated as the VAT rate of the importing country × value of the goods. This VAT can usually be reclaimed in your VAT return, so it doesn’t count as an additional cost.

- Provision fee: If UPS pays duties, VAT, or other government charges in advance, a provision fee is charged. This is:

•  
  • €8.30 per shipment with an declared value ≤ €22
  • A minimum of €17.25, or 2.75% of the advanced amount for shipments > €22

UPS will charge a fee for every Import shipment requiring a customs formal entry.

This service allows efficient management of import shipments from over 120 countries. It gives you control over customs documents, delivery speed, and billing preferences through UPS’s technology.

Available options and pricing

- Print Return Label: €1.85 per package (or per pallet for Worldwide Express Freight)

- Electronic Return Label: €2.30 per package (or per pallet for Worldwide Express Freight)

- 1 UPS Collection Attempt: €7.30 per package (or per pallet for Worldwide Express Freight)

- 3 UPS Collection Attempts: €9.85 per package

- Commercial Invoice Removal: €20.20 per shipment

Parcels that require payment of duties, taxes, or other government-related charges must be paid before delivery. If these duties are not paid in advance, the recipient in the U.S. will be asked to pay them upon delivery.

To avoid this, recipients can pay the required duties electronically before the parcel arrives. This can be done through the UPS Import Payment Processing Application (IPPA) using Apple Pay, Google Pay, or a credit card (Visa, Mastercard, or Discover).

Shippers can help ensure the recipient receives a prepayment notification by including their name, phone number, and email address on all export shipments. In addition to the email or SMS notification, the payment link will also appear in the tracking information on UPS.com, allowing recipients to pay in advance and avoid paying upon delivery.

Cost: $12 USD fee for recipient if duties unpaid at delivery

This fee covers the additional costs of processing and handling customs paperwork when shipping parcels to the United Kingdom.

Covers the calculation of the Merchandise Processing Fee (MPF), a charge imposed by U.S. Customs based on the shipment’s value. Applies to both formal and informal entries. The MPF calculation is included in the base price.

Formal: 0.3464% / value (min $31.67, max $614.35)

Informal: $2.53 per entry

Surcharge charged when an importer requests UPS to file a warehouse entry. These entries are non-routine and must be specifically requested through UPS Supply Chain Solutions.

Charged when shipments stay in a UPS warehouse beyond the first two free days.

$25 min + $0.05/lb/day after 2 days

$0.10/lb/day after 7 days

A surcharge applies for all shipping methods that include Saturday delivery.