Purpose: Learn how to connect your eBay store with Sendcloud in a matter of minutes.
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Please note that tracking is disabled for eBay integrations due to the eBay member-to-member contact policy.
Step 1: Integration with Sendcloud
- In your Sendcloud account, go to Settings > Integrations
- Find eBay in the list of integrations and click Connect
- You will be redirected to eBay where you are prompted to sign in with your eBay shop account details
- Once you successfully login, you will be asked to grant application access to Sendcloud. Click the button
I agreeto continue
- You will be redirected back to Sendcloud when the connection is authorised.
- Your eBay orders will now automatically be imported into the incoming order overview in Sendcloud.
Step 2: Edit your settings
- In your Sendcloud account, go to Settings > Integrations
- Find eBay in the list of integrations and click on Edit to enter the integration settings menu
- In the dropdown menu for Shop feedback, you can choose the moment when feedback is sent from Sendcloud back to Ebay
- You can also choose to ☑ Import the parcel weight from orders from eBay to Sendcloud to ensure that the shipping methods you can choose from relate to the parcel weight
Note: Carrier BRT
If you are shipping with carrier BRT, please ensure you go to Settings > Integrations > eBay > Edit and select the following checkbox to enable tracking number information:
