In order to connect your eBay store to Sendcloud we need to activate the integration. This will take only a few minutes.
Visit the integration overview page within the Sendcloud panel and click on the add button next to the eBay importer. This will redirect you to your eBay shop, where you are first prompted with the login screen.
After login, you are asked to agree on a connection with Sendcloud.
After you agree, you are redirected back to SendCloud. The overview now shows the most recent orders in your eBay shop.
On the eBay settings page, you change some basic settings as shown below. Go to 'Settings' > 'Integrations' and click 'Edit' on the eBay integration. Shop feedback allows you to configure the moment when the feedback is sent, weight can be imported from the orders to improve the selection of shipping methods.
If you are shipping with carrier BRT, please ensure you go to Settings > Integrations > ebay > Edit and select the following checkbox to enable tracking number information: