Purpose: In this article, we explain the surcharges that UPS France may apply if you do not follow their shipping requirements.
Please note: The carrier may change the shipping prices and/or surcharges mentioned below, therefore these prices may be subject to change. Even though we aim to inform you to the best of our abilities, no rights can be derived from the information provided below.
Important: When you ship with UPS using the discounted rates offered by Sendcloud, several commonly applied surcharges are already included in the label price.
Thanks to this advantage, you don’t have to worry about additional costs for:
- Fuel surcharge
- Home delivery (residential)
- Remote area surcharge (Delivery Area Surcharge - DAS)
Even though these surcharges may appear on the official UPS website, with Sendcloud rates you won’t be charged for them separately: more transparency and no surprises on your invoice.
Note: All international shipments using Sendcloud rates are generated under Incoterm DAP (Delivered at Place). This means that any applicable customs duties or charges are the responsibility of the recipient; if the recipient refuses to pay or accept the shipment, it will be returned to the sender, who will be liable for both the shipping and customs charges.
UPS France surcharges |
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Surcharge |
Description |
Cost |
| Declared value for carriage | UPS automatically protects every shipment against loss or damage, up to €85, as described in their general shipping conditions (section 5). With Declared Value for Carriage, you may increase UPS’s limit of liability for proven losses by declaring a higher value for carriage on the UPS shipping documentation. The value of the goods declared shall not in any event exceed USD 50,000 or its local currency equivalent per package. | One percent of the value of the goods declared for carriage or a minimum of €10.00 if the value of the goods exceeds €85 (international shipment) |
| UPS Express - Saturday delivery | For urgent packages, UPS offers a UPS Express delivery service on Saturdays before noon. For detailed information and availability, use the time and cost calculator at www.ups.com. |
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| UPS Standard - Saturday delivery |
Benefit from the convenience of a Saturday delivery by the end of the day with UPS’s new Standard Saturday delivery service. This service is available from Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and the United Kingdom to eight selected destinations: Germany, the United Kingdom, France, Italy, the Netherlands, Spain, Poland, and Belgium. |
€4.00 per shipment |
| UPS Worldwide Express Freight - Saturday delivery | For urgent shipments, UPS offers a convenient Saturday delivery service. Delivery times vary depending on the shipping service you choose and the origin and destination of your shipment. For information on service availability, contact UPS Customer Service at 0 821 233 877 (Service €0.12/min + call charge). | €240.45 per shipment |
| Adult signature required | Use "Adult Signature Required" to prevent minors from accepting deliveries of goods for legal or other reasons. This may apply to alcoholic beverages and tobacco products, but also to goods that you prefer an adult to receive. |
€4.00 per shipment |
| Direct delivery only | "Direct Delivery Only" ensures a package is delivered to the address on the shipping label. Packages shipped with Direct Delivery Only may not be rerouted, redirected or delivered to an alternate address. Direct Delivery Only packages are eligible for Driver release (delivery to the recipient's premises without requiring a signature upon delivery) or Letter box release (a secure service that allows a service provider to leave certain packages destined for residential addresses in a secure mailbox without a signature) at the labelled address. Direct Delivery Only is available for residential and commercial packages. | €2.95 per parcel |
| UPS carbon neutral | UPS carbon neutral is a more responsible way to ship. For a small flat fee per package or pallet, UPS will purchase carbon offsets to offset the carbon dioxide (CO2) emissions associated with the transportation of your shipment. The offsets purchased offset the carbon impact of your shipments by reducing emissions elsewhere through support for environmental projects. |
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| Air freight security | In accordance with the decree of October 26, 1998, and as part of the airfreight security program implemented by UPS in accordance with current regulations on airfreight security, the shipper is informed that shipments may be subject to subject to special checks and security inspections, which may include the opening of shipments and the use of X-ray equipment. The sender contributes to this program by paying a surcharge applicable to shipments within Europe and worldwide made using UPS Express Plus, UPS Express, UPS Express Saver, UPS Expedited, and UPS Worldwide Express Freight services. |
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| Weekly service charge | A UPS driver will visit you every business day to collect any shipments. A weekly service charge will apply. | €12.10 per week |
| On-call collection |
You can have your shipment picked up from your home or office by scheduling a collection service online at ups.com or by calling toll-free 800 877 877 (service €0.12/min + call cost). UPS will pick up all packages with a single collection service request. A collection service may be scheduled for the same day or a future day. On-call collection service charge applies for Electronic Return Label, Print Return Label, and regular or alternate address pickup. Cash payments are available for on-call collection service. Charges differ based on the collection service request type:
This charge does not apply to:
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€3.00 |
| Special handling of undeliverable shipments | For all shipments within the EU and for all domestic shipments, when UPS has made every effort to deliver the shipment but has been unable to do so, it will return the goods to the sender using UPS Standard service (where available). Return charges, which include transportation and fuel costs, will be charged to the sender, except for domestic shipments that cannot be delivered, in which case the charges will be billed to the party who paid for the initial shipment. For all destinations outside the EU, UPS will contact the sender and proceed with the return according to their instructions. The sender will be charged the shipping costs and an administrative fee for each of these undeliverable shipments. |
€7.45 per shipment, in addition to the shipping costs |
| Currency conversion rate | Charges to a payer’s account in a foreign currency will be converted to the payer’s currency using a weekly exchange rate secured through Major Money Centre Banks. |
One percent of the amount converted |
| Additional handling service | Additional Handling applies to the following: • Any article that is encased in an outside shipping container made of metal or wood • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container • Any package with the longest side exceeding 100 cm or its second-longest side exceeding 76 cm • Any import, export or domestic package with an actual weight greater than 25 kg. • Each import, export or domestic package in a shipment where the average weight per package is greater than 25 kg and the weight for each package is not specified on the source document or the UPS automated shipping system used. UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling. In consideration of the additional handling required on the carrier's part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment. |
€5.00 per parcel |
| Large package | A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm. Large Packages are subject to a minimum billable weight of 40 kg in addition to the Large Package Surcharge. An Additional Handling charge will not be assessed when a Large Package Surcharge is applied. |
€26.00 per parcel |
| Over maximum limits | Packages with an actual weight of more than 70 kg, or that exceed 274 cm in length or a total of 400 cm in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 400 cm in length and girth combined are also subject to the Large Package Surcharge. | €106.00 per parcel |
| Oversize pallet charge | Depending on origin and destination, this surcharge may apply to certain UPS Worldwide Express Freight shipments. To determine if a particular origin or destination has an oversize pallet limit, please visit www.ups.com. | €134.55 per pallet |
| Shipping charge correction audit fee | A shipping charge correction surcharge will be applied when a discrepancy is found between declared weights and dimensions and detected weights and dimensions such that the billed cost is 25% or more greater than the declared cost. The surcharge will be calculated per customer code, based on the corrections found in the applicable billing period. | €1.50 per shipment subject to a shipping charge correction during the applicable invoice period; or 8 % of the total amount of shipping charge corrections during the applicable invoice period. |
| Missing package level detail fee | A fee will be charged when the shipper does not provide timely upload of all applicable Package Level Detail (PLD) information to UPS before pickup of those packages. | €4.00 per parcel for both domestic and international services. |
| Additional tariff line fee (export) | When a customs entry has more than five tariff lines, a surcharge will be applied per additional tariff line. | €5.60 per additional tariff line > 5 |
| Other Government Agency (OGA) entry | Some commodities have to be regulated and controlled prior to export processing by a separate Governmental Agency (like the Ministry of Health, Ministry of Heritage and Cultural Activities or Ministry of Foreign Affairs). These types of commodities might be subject to specific clearance processes. Where this is the case, upon request by the shipper and provided that the shipper shares the required information and documentation, UPS will support exporters to expedite clearance by filing the required information (paper or electronic) with the respective Governmental Agency. |
€58.25 per shipment |
| Other additional tasks | For any additional, non-routine customs-clearance tasks requested (e.g. creating specific reports, triangular export business – invoice swap) UPS may create a special operating process for the customer. | €17.50 per shipment |
| Outgoing export formalities | If the sender prepares the export declaration, UPS will, upon request, perform all subsequent operations required to cancel the export accompanying documentation (EAD) and inform the customs office of exit that all security measures have been complied with. | €19.25 per shipment |
| Special customs procedures | When an exported shipment requires a special customs clearance procedure, such as temporary export, re-export of previously imported products, or returned shipments, UPS can perform this special procedure for an additional fee. | €46.65 per shipment |
| Warehouse storage (export) | In the event an export shipment is not able to be cleared within the period of time that is usual for customs clearance, a storage fee will be charged, unless a delay is due to the fault of UPS. | €4.70 per parcel, per day after the third business day |
| Post entry clearance services | In the event of any post-entry clearance request to be submitted to customs authorities, such as export clearance information or duplicate of export documentation, upon request, UPS will provide the shipper with expertise and administrative support. |
€58.25 per shipment |
| Documents of preferential origin | Upon request and based on information provided by the sender, UPS will assist exporters in requesting Certificates of Origin (ATR-EUR1-SPG) to provide proof for preferential treatment of goods at the import destination. | €52.40 per shipment |
| Inspection fees | When exports are selected for customs inspection, UPS will assist with the additional customs clearance tasks associated with that inspection. Fees will apply for this additional handling. | €26.85 per shipment |
| Report fee | UPS will charge a report fee for every report or data set sent to the customer upon customer's request. | €58.05 per hour |
| Entry preparation fee | UPS will charge a fee for every Import shipment requiring a customs formal entry. | €6.95 per shipment |
| Additional tariff line fee (import) | When a customs entry has more than five tariff lines a surcharge will be charged per additional tariff line | €12.30 per additional tariff line > 5 |
| Other Government Agency (OGA) entry | Certain goods from countries outside the European Union entering EU territory may be regulated, require documentation, and/or be subject to specific checks by a government agency (OGA). These agencies include the Department of Health and the Department of Agriculture. | €232.85 per shipment |
| Other services related to customs formalities | Certain specific operations are required for the importation of goods and may be carried out by UPS at the request of the importer. | For further information or to check the current rates, please contact UPS on 0821 233 877 (Service €0.12/min + call charge). |
| Special customs procedures | Certain imports will be subject to special customs declarations and will require specific official procedures. Live entry pre-declarations, temporary import and export declarations (not offered by UPS SNC), re-imports, temporary customs clearance, and any other additional customs services (such as labeling, inventory, etc.) fall into this category. | €46.65 |
| Transit declaration | UPS can create a transit document to transport a shipment under customs control to a free trade zone under its bank guarantee. Fees will apply. | €76.95 |
| Always contact on customer request (import) | When implemented, UPS will always contact the importer for clearance instruction. | €1.25 per shipment |
| Report fee | UPS will charge a report fee for every report or data set sent to the customer upon customer's request. | €58.05 per hour |
| Admin fee | UPS will charge an admin fee for every extraordinary brokerage task performed upon customer's request. | €28.00 per task |
| Posting SAD fee | UPS will charge a fee for every SAD document sent to the customer upon customer's request. | €5.85 per task |
| Customs clearance fees for alcoholic beverages | UPS will charge a fee for clearing any alcoholic beverage imports through customs. | €116.50 per shipment |
| Disbursement fee | Import shipments are subject to duties and taxes. If UPS initially pays the cost of duties, taxes, and other government charges on behalf of the payer, a fee will be charged based on the intrinsic value of the goods shipped and the amount advanced. | €8.40 per shipment having an intrinsic value lower or equal to €22.00, €17.50 minimum or 3.05% of the advanced amount when the intrinsic value of the goods exceed €22.00 |
| Cost of handling for customers without a customer code | A cost charged when UPS prepays customs duties and initiates customs clearance on behalf of customers who do not have a regular customer number. This cost covers additional handling and processing fees. | A minimum of €17.50 or 3.05% of the amount advanced |
| Warehouse storage (import) | Charges are applied to goods entering the warehouse under customs bond. | After three working days, €4.70 per 25 kg per day will be charged, with a minimum charge of €19.90. |
| Post entry clearance services | A fee will be charged for any request for modification in order to obtain a refund or additional settlement of customs duties and/or taxes. | €139.75 per shipment |
| Additional general services | When additional, non-standard activities are required upon arrival of goods, UPS can perform certain services at the request of the importer. Please contact our Customs department for more information or pricing. | €46.65 per hour |
| Inspection fees | During customs clearance, goods may be subject to customs inspections. If a shipment is selected for inspection, inspection fees will be charged. | €26.85 per shipment |
| Reimportation | The importation of goods into a country triggers additional customs clearance when the goods were previously exported from that country. A fee will be charged for each re-import declaration. | €46.65 per shipment |
| Saturday Delivery Surcharge |
A surcharge applies for all shipping methods that include Saturday delivery. |
€4,00 |
To avoid the above-mentioned surcharges, please carefully read the shipping conditions, make sure you stay well within the permitted dimensions and, of course, select the right network for your package.
UPS France shipping conditions
For the most accurate and up-to-date information on UPS surcharges and conditions, please refer to the official UPS website. The UPS website will always be the source of truth regarding their rates and policies.