Purpose: In this article, we explain the surcharges that UPS Italy may apply if you do not follow their shipping requirements.
Important: When you ship with UPS using the discounted rates offered by Sendcloud, several commonly applied surcharges are already included in the label price.
Thanks to this advantage, you don’t have to worry about additional costs for:
See list here
- Residential Surcharge
- Extended Area
- Remote Area
- Fuel Surcharge
- Electronic Return Label
- Print Return Label
- UK Border Fee
- Signature Required
- Address Correction
- Demand Capacity Surcharge
- Duty & Tax Forwarding Surcharge
- Peak Season Surcharge
- Additional Handling (Peak Season)
- Large Package (Peak Season)
- Over Maximum Limits (Peak Season)
Even though these surcharges may appear on the official UPS website, with Sendcloud rates you won’t be charged for them separately: more transparency and no surprises on your invoice.
📐 Dimension & size surcharges
Additional handling service – €5.20 per parcel
• Any article that is encased in an outside shipping container made of metal or wood
• Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
• Any package with the longest side exceeding 100 cm or its second-longest side exceeding 76 cm
• Any import, export or domestic package with an actual weight greater than 25 kg.
• Each import, export or domestic package in a shipment where the average weight per package is greater than 25 kg and the weight for each package is not specified on the source document or the UPS automated shipping system used.
UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling. In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.
Large package – €26.20 per parcel
Large Packages are subject to a minimum billable weight of 40 kg in addition to the Large Package Surcharge. An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.
Over maximum limits – €106.20 per parcel
Oversize pallet charge – €138.55 per pallet
if a particular origin or destination has an oversize pallet limit, please visit www.ups.com.
📦 Packaging, labels & documentation surcharges
Manual waybill supplement – €3.00 per manual waybill
Missing package level detail fee – €4.55 per parcel
€4.55 per parcel for both domestic and international services.
📮 Pick-up, delivery & delivery options surcharges
UPS Express - Saturday delivery
For urgent packages, UPS offers a UPS Express delivery service on Saturdays before noon. For detailed information and availability, use the time and cost calculator at www.ups.com.
- €31.45 per domestic delivery
- €74.10 per international delivery
UPS Standard - Saturday delivery – €4.20 per shipment
Benefit from the convenience of a Saturday delivery by the end of the day with UPS’s new Standard Saturday delivery service.
This service is available from Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and the United Kingdom to eight selected destinations: Germany, the United Kingdom, France, Italy, the Netherlands, Spain, Poland, and Belgium.
UPS Worldwide Express Freight - Saturday delivery – €244.75 per shipment
Saturday Delivery Surcharge – €4.00
Adult signature required – €4.15 per shipment
beverages and tobacco products, but also to goods that you prefer an adult to receive.
Direct delivery only – €2.35 per parcel
Special handling of undeliverable shipments – €7.20 per shipment
Return charges, which include transportation and fuel costs, will be charged to the sender, except for domestic shipments that cannot be delivered, in which case the charges will be billed to the party who paid for the initial shipment.
For all destinations outside the EU, UPS will contact the sender and proceed with the return according to their instructions. The sender will be charged the shipping costs and an administrative fee for each of these undeliverable shipments.
Receiver or third party refuses to pay
In the event of non-payment, in addition to transport costs and other additional costs, the sender will be charged an administrative fee of €14.20 per shipment.
Weekly service charge – €12.30 per week
Please see the table for pricing information.
On-call collection – €2.20
You can have your shipment picked up from your home or office by scheduling a collection service online at ups.com or by calling toll-free 800 877 877. UPS will pick up all packages with a single collection service request. A collection service may be scheduled for the same day or a future day. On-call collection service charge applies for Electronic Return Label, Print Return Label, and regular or alternate address pickup. Cash payments are available for on-call collection service.
Charges differ based on the collection service request type:
- Same Day by Phone
- Same Day on the Web
- Future Day by Phone
- Future Day on the Web
This charge does not apply to:
- Return package collections included in the UPS 1 Attempt and UPS 3 Attempts Returns Plus services. If a UPS 1 Attempt Returns Plus
collection is unsuccessful, all subsequent collections will incur the fee. - Collections containing international shipments to destinations outside the European Union within the pickup stop.
Note: Pickup or drop-off of UPS Worldwide Express Freight® shipments must be scheduled on ups.com or by contacting UPS by phone. UPS Worldwide Express Freight pickups cannot be combined with UPS Standard or Express small package pickups.
Collect on Delivery (C.O.D.)
UPS will attempt to collect payment for your shipment either online prior to delivery or at the time of delivery by cash, cheque, or card payment.
Cost: 1% of the value of the goods or a minimum of €11.20.
🌍 International & customs surcharges
Declared value for carriage – minimum of €10.20
UPS automatically protects every shipment against loss or damage, up to a certain value, as described in their general shipping conditions. With Declared Value for
Carriage, you may increase UPS’s limit of liability for proven losses by declaring a higher value for carriage on the UPS shipping
documentation. The value of the goods declared shall not in any event exceed USD 50,000 or its local currency equivalent per package.
One percent of the value of the goods declared for carriage or a minimum of €10.20
Entry preparation fee – €6.95 per shipment
Additional tariff line fee (export) – €5.60 per additional tariff line > 5
Other Government Agency (OGA) entry
Some commodities have to be regulated and controlled prior to export processing by a separate Governmental Agency (like the Ministry of Health, CITES, Ministry of Heritage and Cultural Activities or Ministry of Foreign Affairs).
These types of commodities might be subject to specific clearance processes. Where this is the case, upon request by the shipper and provided that the shipper shares the required information and documentation, UPS will support exporters to expedite clearance by filing the required information (paper or electronic) with the respective Governmental Agency.
€58.25 per shipment in addition to any administrative fees
anticipated by UPS
Non-routine formal entry – €163.05 per shipment (temporary export)
Warehouse storage (export) – €6.50 per parcel, per day after the third business day
charged, unless a delay is due to the fault of UPS.
Documents of preferential origin
Upon request and based on information provided by the sender, UPS will assist exporters in requesting Certificates of Origin (EUR1-SPG) to provide proof for preferential treatment of goods at the import destination.
€17.50 per shipment only if the customer requests the certificate when it is not necessary (EUR1 not necessary under €6.000)
Outgoing export formalities – €18.75 per shipment
Intra-EU movements subject to customs duties – €10.55 per shipment
Customs procedures for shipments originating from Livigno – €46.65 per shipment
except for documents weighing up to 2.5 kg, an additional fee will be charged to the party responsible for transportation costs.
Other additional tasks – €17.50
Additional tariff line fee (import) – €11.15 per additional tariff line > 5
Other Government Agency (OGA) Entry
Other government agencies work with customs to verify and inspect certain types of goods. Specific documents must be submitted to these agencies in order to obtain authorizations or clearances. An example of such an agency is the Ministry of Health. Contact UPS Customer Service for specific information.
€58.25 per shipment in addition to any administrative fees
anticipated by UPS
Non-routine formal entry
Some of the shipments being imported require special customs entries. This kind of entry will be subject to formal entry procedures.
€23.35 per shipment
€163.05 per shipment for Temporary import
€69.90 per shipment for Duty relief reimport
€189.20 per shipment for
radiometric control
Warehouse storage (import) – €6.50 per parcel, per day after the third business day
Customs procedures for shipments destined to Livigno – €46.65 per shipment
except for documents weighing up to 2.5 kg, an additional fee will be charged to the party responsible for transportation costs.
Always contact on customer request (import) – €3.55 per shipment
Disbursement fee
Import shipments are subject to duties and taxes. If UPS initially pays the cost of duties, taxes, and other government charges on behalf of the payer, a fee will be charged based on the intrinsic value of the goods shipped and the amount advanced.
€8.40 per shipment having an intrinsic value lower or equal to €22.00, €17.50 minimum or
3% of the advanced amount when the intrinsic value of the goods exceed €22.00
Cost of handling for customers without a customer code
A cost charged when UPS prepays customs duties and initiates customs clearance on behalf of customers who do not have a regular customer number. This cost covers additional handling and processing fees.
A minimum of €17.50 or 5% of the amount advanced
New International Collect on Delivery (ICOD) Fee – $12 USD
Parcels that require payment of duties, taxes, or other government-related charges must be paid before delivery. If these duties are not paid in advance, the recipient in the U.S. will be asked to pay them upon delivery.
To avoid this, recipients can pay the required duties electronically before the parcel arrives. This can be done through the UPS Import Payment Processing Application (IPPA) using Apple Pay, Google Pay, or a credit card (Visa, Mastercard, or Discover).
Shippers can help ensure the recipient receives a prepayment notification by including their name, phone number, and email address on all export shipments. In addition to the email or SMS notification, the payment link will also appear in the tracking information on UPS.com, allowing recipients to pay in advance and avoid paying upon delivery.
$12 USD fee for recipient if duties unpaid at delivery
Merchandise Processing Fee (MPF)
Covers the calculation of the Merchandise Processing Fee (MPF), a charge imposed by U.S. Customs based on the shipment’s value. Applies to both formal and informal entries. The MPF calculation is included in the base price.
Formal: 0.3464% / value (min $31.67, max $614.35)
Informal: $2.53 per entry
Warehouse Fee – $132.50
Surcharge charged when an importer requests UPS to file a warehouse entry. These entries are non-routine and must be specifically requested through UPS Supply Chain Solutions.
Warehouse Storage Fee
Charged when shipments stay in a UPS warehouse beyond the first two free days.
$25 min + $0.05/lb/day after 2 days
$0.10/lb/day after 7 days
💬 Other surcharges
UPS carbon neutral
UPS carbon neutral is a more responsible way to ship. For a small flat fee per package or pallet, UPS will purchase carbon offsets to offset the carbon dioxide (CO2) emissions associated with the transportation of your shipment. The offsets purchased offset the carbon impact of your shipments by reducing emissions elsewhere through support for environmental projects.
- €0.10 per package will be charged for domestic UPS, Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments.
- €0.20 per package will be charged for UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments destined within the EU, as well as for UPS Standard shipments to Liechtenstein, Norway and Switzerland.
- €0.75 per package will be charged for UPS Express Plus, UPS Express, UPS Express Saver shipments destined outside of the EU, and for UPS Expedited shipments destined outside of Europe.
- €18.55 per pallet for UPS Worldwide Express Freight shipments.
Shipping charge correction audit fee
A shipping charge correction surcharge will be applied when a discrepancy is found between declared weights and dimensions and detected weights and dimensions such that the billed cost is 25% or more greater than the declared cost. The surcharge will be calculated per customer code, based on the corrections found in the applicable billing period.
€1.50 per shipment subject to a shipping charge correction during the applicable invoice period; or 8% of the total amount of
shipping charge corrections during the applicable invoice period.
Currency conversion rate – 0.75% of the amount converted
Major Money Centre Banks.
Service fee – €0.50 per shipment (effective January 2, 2026)
Where can I see these surcharges on my invoice?
Surcharges are applied by the carrier after the shipment has been processed and may not be visible when you create the label.
You can find these charges in your Sendcloud account via Account > Billing, where you can download your invoice in PDF or CSV format:
- PDF invoice: Shows a summary of your total costs, including surcharges.
- CSV invoice: Shows a detailed breakdown per shipment, including the tracking number, shipping cost, and any applied surcharges.
💡 Tip: Use the tracking number in the CSV to identify which shipment a surcharge applies to.
For a full explanation of how shipping costs and surcharges are invoiced and how to read them, see Shipment invoicing.
To avoid the above-mentioned surcharges, please carefully read the shipping conditions, make sure you stay well within the permitted dimensions and, of course, select the right network for your package.