Purpose: Learn how you can use shipping rules to configure shipping option selection for Dynamic Checkout orders.
The Sendcloud subscription plans have been updated. If the subscriptions shown in the banner above don’t match your current subscription plan and you’d like to know more, please click here.
Do shipping rules apply to Dynamic Checkout orders?
If you have already configured Dynamic Checkout, shipping rules will also apply to Dynamic Checkout orders, but with a few important notes for rule actions.
- You must have configured the correct sender address, shipping service, and the shipping option that should be automatically used for these orders in the Dynamic Checkout panel.
- You will still manually change the shipping option and sender address for a checkout order from the Edit Order View.
If you want to override the automatically assigned shipping options for Dynamic Checkout orders you can use the new rule condition Is Dynamic Checkout order.
Example: You set up a nominated day delivery method with PostNL Standard. You have some items which you prefer to ship with the Mailbox method.
- Shipping with letterbox: To country is NL and If item SKU contains LTR and Dynamic checkout method is nominated day > Ship with PostNL Letterbox
- Shipping with letterbox: Checkout delivery method is XX and Item quantity less than 2 and Dynamic Checkout method is nominated day > Ship with PostNL Letterbox
Please note: when you change shipping options for Nominated day or Same day Dynamic Checkout orders, bear in mind that the transit time or the buyer's expected delivery date may be affected.
Example: You set up a nominated day delivery method with method A which has a transit time of 12 hours. You change the shipping option to method B, which has a 48-hour transit time. Your customer will get the package a day or two later, depending on the day of the week.
Related articles
→ Shipping rules overview and application