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InPost to Home contract activation

Joan
  • Updated

Purpose: Learn how to connect your own InPost to Home carrier contract with your Sendcloud account in three easy steps. 

You must have a contract with InPost to Home in order to ship with InPost to Home through Sendcloud. To acquire a InPost to Home contract, contact InPost to Home.  

Step 1: Activate your Sendcloud subscription 

Sendcloud offers three subscriptions with which you are able to use your own transport contract: Lite, Growth and the Premium plan. 

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.

Step 2: Connect your InPost to Home contract 

  1. In your Sendcloud account, go to Shipping > Carriers
  2. Click on the My contracts tab
  3. Click Add your own contract 
  4. Find InPost to Home in the list of carriers and click Add contract

Step 3: Enter your InPost to Home account details

Next, you fill in your InPost to Home credentials. If you haven't received those yet, you can request them via your InPost to Home account manager. 

There are two sets of credentials. The first set is to activate regular shipping and the second set is to activate your collections and return methods:

Credentials for regular shipping (domestic & international)

  1. Username
  2. Password
  3. Account Number: Your InPost to Home account number must contain 12 digits.

Credentials for Collect+ Returns

  1. Username Collect + Returns (optional)
  2. Password Collect + Returns (optional)
  3. Account Number Collect + Returns (optional)

Tracking

The tracking is not automatically enabled. The tracking needs to be activated per account by InPost to Home. If you notice that you do not have any tracking for your parcels yet, please contact the carrier directly.

Done! Once you've followed the steps above, your InPost to Home contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your InPost to Home rates. When you create a label with a InPost to Home shipping method, the label price will now show as 0.00 EUR in your account.