Fuel surcharges – Sendcloud Help Center

Purpose: Inform you about what a fuel surcharge is, why it exists, and how to check the price for you shipment.

What is a fuel surcharge?

A fuel surcharge is an extra charge on a shipment based on the current fuel prices. It's a percentage of the shipping costs that'll be charged in addition to the shipping costs. If you want to know what fuel surcharge applies to your specific shipment, you can check the fuel percentage and costs before creating the label.

Why does the fuel surcharge exist?

Due to the continuous increase of fuel prices, Sendcloud is forced to introduce the fuel surcharge for various carriers. During the second half of 2021, Sendcloud absorbed the cost of these prices from our users under the assumption that prices would normalise or reduce in price over time. Unfortunately, as a result of the current political situation and the economic climate, we don't expect this'll happen any time soon.

Carrier links

In the table below you can find the links to the fuel percentages on the carriers's website (if available).

Links to carrier fuel percentage pages:

Carrier	Link
Bpost	Maak uw keuze en raadpleeg onze tarieven‎ - Pro 2022 \| bpost Go to 'Pakjes' > 'Brandstoftoeslag'
Colis Privé	TGO - Colis Privé
Colissimo	Fuel Adjustment Coefficient
*Chronopost	Running overload \| Chronopost
DHL Express	Surcharges - Fuel surcharges
DHL NL	Index per month \| DHL Parcel
*DPD BE	Fuel surcharge - DPD Belgium monthly variable fuel surcharge
DPD FR	Surcharge carburant \| DPD France
DPD NL	Fuel surcharge \| Your Delivery Experts \| DPD
DPD UK	Fuel surcharge
Parcelforce	Fuel Surcharge \| Parcelforce Worldwide
*SEUR	Energy surcharge
UPS	Fuel Surcharge

In the table below you can find the links to fuel information per carrier (if available). Keep in mind that these carriers don't publish the percentages but only the numbers where the percentages are based on.

Links to carrier fuel information (if available):

Carrier	Link
Correos	Informe mensual de Julio de 2022.pdf
CTT Express	Informes Mensuales
*DPD AT	Weekly oil bulletin
*Post AT	Energie preise \| Aktuelle

For some carriers we've negotiated different terms. This means that we might have a cap or a discount on a fuel percentage. Therefore, the percentages shown in the panel might be different than on the website of the carrier.

*Due to the Chronopost, DPD BE, SEUR, DPD AT and Post AT fuel percentages not being communicated at the start of each month, we've decided to use the percentage from the previous month. This means that in February we use the percentage from January, in March the percentage from February, and so on.

For more information on surcharges or carrier specific information, you can use our carrier page or contact customer support.