Purpose: Learn how to connect your own contract with Hermes Germany to Sendcloud in 3 steps.
Optimize your shipping process by integrating the Hermes Shipping Interface – shipping interface (HSI) into your Sendcloud system. This interface from Hermes enables you to process shipments directly from Sendcloud. This guide shows you how to activate and configure the Hermes Shipping Interface (HSI) in your Sendcloud account to ensure a smooth shipping process.
Step 1Activate your Sendcloud subscription
Sendcloud offers three subscription plans that allow you to connect your own contract: Lite, Growth and Premium.
If you would like to find out in more detail which subscription is the right one for you and your company’s requirements, you can contact us at any time via the Support section in your Sendcloud panel, or you can simply click here.
Step 2Activate your own contract
After you have set up your Sendcloud subscription, you can now connect your Hermes contract.
- Click on Shipping in the left-hand main menu.
- Select the menu item Shipping carriers.
- At the top center, switch to the My contracts tab.
- In the search field on the right, enter “Hermes” and click the magnifying glass icon to search.
- In the displayed Hermes tile, click Add contract to add your Hermes contract.
Step 3Enter your Hermes Germany contract details
Follow the steps below to log in to Hermes and then link your contract in Sendcloud.
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First, you should log in to Hermes by clicking the Login with Hermes button.
Note: Digital Sales customers at Hermes (< 100,000 shipments per year): Log in with your Hermes Business credentials.
Regional Sales customers at Hermes (> 100,000 shipments per year): Log in with the credentials you received from Hermes during the Hermes Germany Integration Project. - Enter your known Hermes login credentials and click “Log in”.
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After you have logged in, you will be redirected to Sendcloud. You should now see two new fields. The Authorization code is already filled in. In addition, you can optionally enter a name for your contract. Click “Add this contract” (or “Save changes”) to connect your own Hermes contract:
Important: The authorization code issued by Hermes is only valid for 5 minutes. To successfully link your Hermes contract with Sendcloud, please make sure that you save the authorization code within this time frame. -
Under the My contracts tab, your newly added Hermes contract will now be displayed:
- Toggle the switch next to Active.
- Then click Activate.
- The contract is now activated and confirmed with OK.
Step 4Configure shipping settings and returns
After your Hermes contract has been activated, you have the option to adjust your shipping and return settings:
- Click on Shipping in the left-hand main menu.
- Select the menu item Shipping defaults.
- You can now configure everything else in the Shipping settings window and then click Update settings.
- Click on Returns in the left-hand main menu.
- Select the menu item Return settings.
- You can now configure everything else in the Return settings window and then click Save.
Shipping methods with direct contract
Haustür-Zustellung (direkter Vertrag)
| Shipping method | ID |
| Hermes Haustür-Zustellung – Päckchen Alters Check 16+ 0-25kg | 5087 |
| Hermes Haustür-Zustellung – Päckchen Alters Check 18+ 0-25kg | 5093 |
| Hermes Haustür-Zustellung – Päckchen Nachnahme Service 0-25kg | 5075 |
| Hermes Haustür-Zustellung – Päckchen Abend Zustellung 0-25kg | 5081 |
| Hermes Haustür-Zustellung – Päckchen Verbot Nachbarschaftsabgabe 0-25kg | 5099 |
| Hermes Haustür-Zustellung – L-Paket 0-25kg | 5060 |
| Hermes Haustür-Zustellung – L-Paket Alters Check 16+ 0-25kg | 5090 |
| Hermes Haustür-Zustellung – L-Paket Alters Check 18+ 0-25kg | 5096 |
| Hermes Haustür-Zustellung – L-Paket Nachnahme Service 0-25kg | 5078 |
| Hermes Haustür-Zustellung – L-Paket LQ 0-25kg | 5072 |
| Hermes Haustür-Zustellung – L-Paket Abend Zustellung 0-25kg | 5084 |
| Hermes Haustür-Zustellung – L-Paket Verbot Nachbarschaftsabgabe 0-25kg | 5102 |
| Hermes Haustür-Zustellung – L-Paket nächster Tag 0-25kg | 5054 |
| Hermes Haustür-Zustellung – L-Paket vor 12.00 0-25kg | 5066 |
| Hermes Haustür-Zustellung – M-Paket 0-25kg | 5059 |
| Hermes Haustür-Zustellung – M-Paket Alters Check 16+ 0-25kg | 5089 |
| Hermes Haustür-Zustellung – M-Paket Alters Check 18+ 0-25kg | 5095 |
| Hermes Haustür-Zustellung – M-Paket Nachnahme Service 0-25kg | 5077 |
| Hermes Haustür-Zustellung – M-Paket LQ 0-25kg | 5071 |
| Hermes Haustür-Zustellung – M-Paket Abend Zustellung 0-25kg | 5083 |
| Hermes Haustür-Zustellung – M-Paket Verbot Nachbarschaftsabgabe 0-25kg | 5101 |
| Hermes Haustür-Zustellung – M-Paket nächster Tag 0-25kg | 5053 |
| Hermes Haustür-Zustellung – M-Paket vor 12.00 0-25kg | 5065 |
| Hermes Haustür-Zustellung – S-Paket 0-25kg | 5058 |
| Hermes Haustür-Zustellung – S-Paket Alters Check 16+ 0-25kg | 5088 |
| Hermes Haustür-Zustellung – S-Paket Alters Check 18+ 0-25kg | 5094 |
| Hermes Haustür-Zustellung – S-Paket Nachnahme Service 0-25kg | 5076 |
| Hermes Haustür-Zustellung – S-Paket LQ 0-25kg | 5070 |
| Hermes Haustür-Zustellung – S-Paket Abend Zustellung 0-25kg | 5082 |
| Hermes Haustür-Zustellung – S-Paket Verbot Nachbarschaftsabgabe 0-25kg | 5100 |
| Hermes Haustür-Zustellung – S-Paket nächster Tag 0-25kg | 5052 |
| Hermes Haustür-Zustellung – S-Paket vor 12.00 0-25kg | 5064 |
| Hermes Haustür-Zustellung – Päckchen 0-25kg | 5057 |
| Hermes Haustür-Zustellung – Päckchen LQ 0-25kg | 5069 |
| Hermes Haustür-Zustellung – Päckchen nächster Tag 0-25kg | 5051 |
| Hermes Haustür-Zustellung – Päckchen vor 12.00 0-25kg | 5063 |
| Hermes Haustür-Zustellung 0-31.5kg | 5056 |
| Hermes Haustür-Zustellung – Alters Check 16+ 0-31.5kg | 5086 |
| Hermes Haustür-Zustellung – Alters Check 18+ 0-31.5kg | 5092 |
| Hermes Haustür-Zustellung – Sperrgut 0-31.5kg | 5104 |
| Hermes Haustür-Zustellung – Nachnahme Service 0-31.5kg | 5074 |
| Hermes Haustür-Zustellung – LQ 0-31.5kg | 5068 |
| Hermes Haustür-Zustellung – Abend Zustellung 0-31.5kg | 5080 |
| Hermes Haustür-Zustellung – Verbot Nachbarschaftsabgabe 0-31.5kg | 5098 |
| Hermes Haustür-Zustellung – nächster Tag 0-31.5kg | 5050 |
| Hermes Haustür-Zustellung – XL-Paket 0-31.5kg | 5061 |
| Hermes Haustür-Zustellung – XL-Paket Alters Check 16+ 0-31.5kg | 5091 |
| Hermes Haustür-Zustellung – XL-Paket Alters Check 18+ 0-31.5kg | 5097 |
| Hermes Haustür-Zustellung – XL-Paket Nachnahme Service 0-31.5kg | 5079 |
| Hermes Haustür-Zustellung – XL-Paket LQ 0-31.5kg | 5073 |
| Hermes Haustür-Zustellung – XL-Paket Abend Zustellung 0-31.5kg | 5085 |
| Hermes Haustür-Zustellung – XL-Paket Verbot Nachbarschaftsabgabe 0-31.5kg | 5103 |
| Hermes Haustür-Zustellung – XL-Paket nächster Tag 0-31.5kg | 5055 |
| Hermes Haustür-Zustellung – XL-Paket vor 12.00 0-31.5kg | 5067 |
| Hermes Haustür-Zustellung – vor 12.00 0-31.5kg | 5062 |
Retouren (direkter Vertrag)
| Shipping method | ID |
| Hermes Retouren 0-25kg | 5105 |
| Hermes Retouren – Mobil retournieren 0-25kg | 5106 |
PaketShop-Zustellung (direkter Vertrag)
| Shipping method | ID |
| Hermes PaketShop-Zustellung 0-25kg | 5030 |
| Hermes PaketShop-Zustellung – Alters Check 16+ 0-25kg | 5040 |
| Hermes PaketShop-Zustellung – Alters Check 18+ 0-25kg | 5045 |
| Hermes PaketShop-Zustellung – nächster Tag 0-25kg | 5035 |
| Hermes PaketShop-Zustellung – L-Paket nächster Tag 0-25kg | 5039 |
| Hermes PaketShop-Zustellung – M-Paket nächster Tag 0-25kg | 5038 |
| Hermes PaketShop-Zustellung – S-Paket nächster Tag 0-25kg | 5037 |
| Hermes PaketShop-Zustellung – Päckchen nächster Tag 0-25kg | 5036 |
| Hermes PaketShop-Zustellung – L-Paket 0-25kg | 5034 |
| Hermes PaketShop-Zustellung – L-Paket Alters Check 16+ 0-25kg | 5044 |
| Hermes PaketShop-Zustellung – L-Paket Alters Check 18+ 0-25kg | 5049 |
| Hermes PaketShop-Zustellung – M-Paket 0-25kg | 5033 |
| Hermes PaketShop-Zustellung – M-Paket Alters Check 16+ 0-25kg | 5043 |
| Hermes PaketShop-Zustellung – M-Paket Alters Check 18+ 0-25kg | 5048 |
| Hermes PaketShop-Zustellung – S-Paket 0-25kg | 5032 |
| Hermes PaketShop-Zustellung – S-Paket Alters Check 16+ 0-25kg | 5042 |
| Hermes PaketShop-Zustellung – S-Paket Alters Check 18+ 0-25kg | 5047 |
| Hermes PaketShop-Zustellung – Päckchen 0-25kg | 5031 |
| Hermes PaketShop-Zustellung – Päckchen Alters Check 16+ 0-25kg | 5041 |
| Hermes PaketShop-Zustellung – Päckchen Alters Check 18+ 0-25kg | 5046 |
That’s it! After you have followed the steps, your Hermes Germany contract has now been successfully connected to Sendcloud and you can start shipping right away with your Hermes terms via Sendcloud. When you create a label with a Hermes Germany shipping method, the shipping price displayed will be €0.00.