Purpose: This article explains how to display your logo on DHL DE labels by uploading it to the DHL Business Customer Portal (GKP).
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About
DHL DE requires users to upload their logo on DHL Business Customer Portal (GKP) and not via the Sendcloud Brands settings. This will not have an effect on your Sendcloud Tracking page set up.
Please note: You do not have to remove your logo from the Sendcloud panel
How to upload and add your logo to DHL DE labels
You can add your logo simply by following the nine steps outlined below:
- Login into your DHL Business Customer Portal (GKP).
- Go to Parcel & Goods
- Go to Address Book
- Go to Sender
- Upload your logo
- Find your Shipper Reference
- Login into your Sendcloud account
- Go to your DHL DE contract settings at Settings > Carriers & pricing > My contracts
- Add your Shipper Reference