Purpose: learn more about the functionalities we support for Shopify
Related articles:
→ Shopify service points setup guide
Shopify functionality overview
In the table below, you can find an overview of the features that Sendcloud supports for the Shopify integration. These functions show which order and parcel details can be synced from Shopify to Sendcloud and used when creating shipments. Use this overview to understand what information is available in Sendcloud when working with orders from your Shopify store.
| Functionality |
Supported |
| Service points |
✅ |
|---|---|
| SPD one carrier per map |
✅ |
| Checkout |
✅ |
| Weight |
✅ |
|
Shop checkout method A checkout method field is imported with the order which can be used with the ‘Checkout delivery method’ condition in shipping rules |
✅ |
| SKU imported |
✅ |
| EAN imported |
✅ |
|
Shipping rules Shipping rules can be applied when a label is triggered directly from the external system |
✅ |
|
Order status updated Once a label is requested from Sendcloud (or a carrier scan), the order status in the CMS is updated. This can be “shipped”, “fulfilled”, etc., depending on the system |
✅ |
|
Label to shop Once a label is created in Sendcloud it is sent back to the external system and can be printed there |
❌ |
|
Customs forms to shop/WMS/ERP Option to select a specific Sendcloud shipping method in the external system |
❌ |
| Multicollo (quantity) |
✅ |
| Cash on delivery (COD) |
✅ |
| T&T number feedback |
✅ |
| T&T link feedback |
✅ |
| Returns via Return Portal |
✅ |
| Multi store front (eg. languages, different branded websites under one admin) |
✅ |
| Parcel items (int shipping) |
✅ |
| HS codes imported (int shipping) |
✅ |
| Country of origin (int shipping) |
✅ |
| Total order price value (int shipping) |
✅ |
| Customs invoice number (int shipping) |
❌ |
| Customs shipment type (int shipping) |
❌ |
| Shop currency |
✅ |
| Order comment |
✅ |
| Product image |
✅ |
| Order tag |
✅ |
|
Partial order fulfillment Partial fulfilment of orders from the external system is supported. |
✅ |