Purpose: view the conditions of Dutch bicycle courier service, Cycloon.
To start shipping you must first have a Cycloon contract and connect it to your Sendcloud account. Click here to find more Information on how to connect your own contract.
Service presentation:
Cycloon is the greenest and fastest solution for parcel deliveries in over 75 major cities and surrounding villages in the Netherlands. They employ bicycle couriers to provide friendly and reliable delivery services across the Netherlands, contributing to 60% less CO₂ emissions on the total journey of a package compared to delivery via van. It's the perfect solution for eco-savvy e-commerce businesses to offer to their environmentally conscious customers.
How does it work?
A bicycle courier will collect packages from you and deliver them to a sorting hub. From the hub the parcels will be sorted via a green gas car. A bicycle courier then takes the package for the last leg of the journey and delivers it to your customer.
Shipping method features:
- Recipient can change delivery location at the last minute by contacting customer services
- Professional Tracking available
- Delivery in more than 75 cities by bicycle
- Delivery when your customer is most at home: between 6:00 PM and 10:00 PM
- Three delivery attempts will be made before the parcel is returned to sender free
- Proof of delivery via signature on receipt available
- A GPS stamp (proof of location and time of delivery)
- If a parcel is located outside one of the cities in which Cycloon is available, it will be handed over to a delivery partner for completion of the last leg of the journey
Available shipping methods
Cycloon Standard 0-10kg
Characteristics of the parcel:
Maximum weight: 10kg
- Maximum dimensions : 60 (width) x 60 (length) x 40 (height)cm
Cycloon Standard XL 10-31.5kg
Characteristics of the parcel:
- Maximum weight: 31.5kg
- Minimum weight: 10kg
- Maximum dimensions : 100 (width) x 180 (length) x 50 (height)cm
Cycloon Letterbox 0-2kg
Characteristics of the parcel:
- Maximum weight: 2kg
- Maximum dimensions : 26 (width) x 28 (length) x 3.5 (height)cm
Additional services
When creating your label in Sendcloud, you will have the option to choose the following additional services:
- Standard/XL/Letterbox Same Day
- Same Day delivery: pick-up at your place + delivery the same day
- Standard/XL Home Address Only
- * Do not deliver to neighbors
- Standard/XL Home Address Only + Signature
- Do not deliver to neighbors. By selecting this service a signature will be required as proof of delivery before the parcel is handed over.
- Standard/XL Signature
- By selecting this service a signature will be required as proof of delivery before the parcel is handed over.
- Standard/XL/Letterbox Return
- Return process arranged for you
Do you have questions about shipping with Cycloon? You can visit their website here for more information.