Bpost contract activation 🇧🇪

Step 1: Activate your Sendcloud subscription:

Sendcloud offers three subscriptions with which you are able to use your own transport contract: Lite, Growth and the Premium plan.

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.

Step 2: Gather your credentials and information 

Go to the bpost Shipping Manager tool and navigate to Admin and follow the steps below:

1. Go to "Delivery Settings."
2. Click on "🖊 € " symbol from the line "International home or office"
3. Click on "Add a price zone"
4. Select all countries / zones from left column and add them in the right column (add a random rate)
5. Save your change.

Once you have completed the above, you will need to request your credentials. You will need to obtain the following:

• Account ID

  Your Bpost account ID consists of 6 digits. You can look up your account ID using the steps below:

  1. Go to https://www.bpost.be/portal/login
  2. Choose 'Shipping Manager
  3. Go to "Admin
  4. Go to 'General Settings
  5. Here you can find the 'Account ID

• General service passphrase 

  1. Go to https://www.bpost.be/portal/login
  2. Choose 'Shipping Manager
  3. Go to "Admin
  4. Go to 'General Settings
  5. Here you can find the passphrase. Note that this passphrase must not exceed 30 characters. 

• Tracking service passphrase
  

  Your 'Tracking Service Passphrase' cannot be found in the Bpost user portal. To request this password, please contact shippingmanager@bpost.be.  The Shipping Manager department will generate a 'Tracking Password' for you.

Step 3: Connect your carrier contract

Once you've collected the information above, return to your Sendcloud account. go to Shipping > Carriers > Bpost and click Enable. Enter the information you obtained from Step 2 into the fields below. Press save when you are done. 

Enable your shipping countries for international shipping

When you ship with your own bpost contract, your must manually enable each of the destination countries you will be shipping to in the bpost Shipping Manager by following the steps below:

1. Go to Shipping Manager
2. Go to "Admin"
3. Go to "Delivery Settings"
4. Click on € symbol "international home or office"
5. Click on "Add a price zone".
6. Select all countries from the left column to which you want to ship and add them to the right column via the (>>) button. Before you can save, you have to enter a tariff of your choice per weight step. 
7. Save your changes by pressing save configuration.

Done! Once you've followed the steps above, your Bpost contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your Bpost rates. When you create a label with a Bpost shipping method, the label price will now show as 0.00 EUR in your account.