Purpose: Create the connection between JouwWeb and Sendcloud so you automatically create shipping labels, monitor your outgoing orders and send Tracking emails to your customers.
Important: The JouwWeb integration is developed and maintained by JouwWeb. Sendcloud is unable to provide technical support for the setup, configuration, or troubleshooting of this integration. If you have any questions or experience issues with the integration, please contact JouwWeb Support directly.
Step 1: Connect to Sendcloud
- In JouwWeb, go to Verzending (Shipping) via your webshop settings, then navigate to Meer informatie (More information) at the bottom of the page under Eigen verzendlabels printen (Print your own labels).
- Click on the button Connect with Sendcloud.
- If you already have a Sendcloud account, you will now be able to authorise access for JouwWeb by clicking on Koppelen (Connect).
- Don't have a Sendcloud account? You will be given the opportunity to create one before proceeding to authorise the connection to JouwWeb.
- Next, within JouwWeb click on Koppeling controleren (Check link). You will receive a message that the link was successful and you can begin printing your shipping labels.
- Your connection to JouwWeb will appear in your Sendcloud account under Settings > Integrations.
Step 2: Print your labels
- To print a shipping label, in JouwWeb go to Webshop > Bestellingen (Orders) and select an order to create a label for. Click Afdrukken (Print) and then Verzendlabel (Shipping label).
- In the window which appears, select your Printing options and desired Shipping method. Please note: once you click on Print shipping label, the label will be created in Sendcloud and the price of the label will be charged and appear on your invoice.
- After print the shipping label, your order will automatically show as Verzonden (shipped) and your customer will automatically receive a shipping confirmation email including a Tracking link.
- In the Sendcloud panel, your order can be viewed in the Shipped parcels overview.