Purpose: In this article, we want to explain to you which countries you can request a VAT shifted invoice.
Who can request a shifted invoice?
A VAT-exempt invoice can be sent to you if your company is registered outside the Netherlands, Germany, France, or the United Kingdom, and has a valid VAT number.
We will make sure that you get a VAT-free invoice and mention on your invoice that the VAT has been shifted with your VAT number.
Which countries can receive an invoice without VAT?
The shift applies to the following countries:
- Austria
- Italy
- Spain
- Belgium
Which countries cannot receive an invoice without VAT?
Shifting cannot be applied for the following countries:
- Germany
- Netherlands
- France
- United Kingdom
How to request a VAT-free invoice?
If you want to receive VAT-free invoices, you need to add a VAT number that has been validated by VIES in your Sendcloud panel by going to Settings > Addresses > Invoice. For us to shift the VAT, you need a VAT number that's been verified by VIES. When your number isn't verified, we can't submit it to the tax authorities and VAT will still be calculated on the invoices.
If you have introduced a valid VAT number, you won't have to make any further changes.
How to cancel reversed VAT
To stop receiving VAT-free invoices and have VAT charges applied instead, you need to remove the VAT number from your Sendcloud account. To do this, create a ticket by navigating to Support > New Ticket > Invoicing > VAT/COC Number Change. Our support team will process your request, and you’ll receive a confirmation once it’s completed. After the VAT number has been removed, VAT will automatically be applied to all future invoices.
What happens if you don't have a valid VAT number?
If you don’t have a valid VAT number or do not provide one, we are required to charge Dutch VAT at a rate of 21%. However, if your business is eligible, you may be able to reclaim this VAT through a special procedure offered by the Dutch Tax and Customs Administration.
For businesses within the EU, VAT can be reclaimed by following the instructions provided on the Dutch Tax and Customs Administration website: Reclaim Dutch VAT for EU businesses.
For businesses outside the EU, please visit the Dutch Tax and Customs Administration website or consult a tax advisor to learn more about reclaiming VAT based on your specific circumstances.
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→ How do I change my invoice address and VAT number?
→ Why did my invoice include VAT even though I should not be paying it?