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Cdiscount REST Integration

Ludovica
  • Updated

Purpose: This guide provides detailed instructions for installing and migrating to the Sendcloud Cdiscount REST integration, enabling you to manage sales activities across various channels.

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This updated integration connects to the REST API, helping you streamline your operations across sales platforms like Cdiscount Marketplace, Rakuten, CDON, Fyndiq, OnBuy, Worten, and others.

Prerequisites

Delegation Request

To connect to the new integration, you first need to make a delegation request via the Octopia API portal which hosts the Cdiscount REST connection. Here’s how:

  1. Visit the Octopia API portal homepage.
  2. Go to API Credentials Management and click on the Get Access button.
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  3. From the dropdown menu, select I’m using a feed aggregator.
  4. Choose My Aggregator only requests my SellerID.
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  5. Find Sendcloud in the Pick your Aggregator dropdown and grant access.
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Connecting with Sendcloud

Follow these steps to connect the Cdiscount REST module with Sendcloud:

  1. Click the Connect button.
  2. You’ll be redirected to a new tab where you’ll need to enter your credentials. You can set the name for the integration yourself.
  3. Select the sales channels you want to connect to. By default, the All Sales Channels option will be selected.
  4. Retrieve your Seller ID by clicking Settings in the top-right corner of your Octopia account.
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  5. Retrieve your Login by navigating to Settings > Your personal settings and bank details > Connection Settings, and find the seller portal login associated with your Octopia account.
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  6. Enter all required information and click Submit.
  7. Once completed, you’ll see a confirmation message: Your Integration is Ready. The new integration will appear under your connected integrations.

Once connected, your integration will synchronize orders every 10 minutes. 

Label Generation

When an order is created in Cdiscount, labels and tracking numbers won’t be generated automatically in Sendcloud. You’ll need to:

  1. Check incoming orders in Sendcloud.
  2. Manually create a label within Sendcloud.

This process will update the order on Cdiscount with the following details:

  • Carrier name
  • Parcel number
  • Tracking URL

Updating Integration Configuration

To update the integration configuration:

  1. Open the Sendcloud panel.
  2. Go to Settings > Integrations.
  3. Locate your Cdiscount REST integration.
  4. On the integration page, update the necessary settings.

Deleting Integration

To delete the integration:

  1. Open the Sendcloud panel.
  2. Go to Settings > Integrations.
  3. Locate your Cdiscount REST integration.
  4. On the integration page, click the Disconnect button.