Purpose: Learn how to connect your DHL 2-Man Handling carrier contract with your Sendcloud account in three easy steps. DHL 2-Man Handling is available for the following countries: Italy, France and Austria.
Step 1: Activate your Sendcloud subscription
Sendcloud offers three subscriptions with which you are able to use your own carrier contract: Lite, Growth, Premium.
For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or visit our website here.
Step 2: Enable your DHL 2-Man Handling contract
Once you have activated a Sendcloud subscription, you can connect your carrier contract.
In your Sendcloud panel, navigate to Shipping > Carriers. Go to the My contracts tab and find DHL 2-Man Handling from the list. Click Add your own contract. Here you can add the credentials needed to validate the connection to DHL 2-Man Handling.
Step 3: Enter your DHL 2-Man Handling account details
Complete the form with the needed information below and click Add this contract. The information will be provided via DHL onboarding IT, or can be requested by your DHL 2-Man Handling account manager.
- Contract name: You can name your DHL 2-Man Handling contract in Sendcloud, such as "My DHL 2-Man Handling contract."
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Client code: The credentials for contract activation are provided by your DHL 2-Man Handling account manager.
- Password: The credentials for contract activation are provided by your DHL 2-Man Handling account manager.
- Brand matchcode (optional): DHL 2-Man Handling will provide the matchcode, these refer to brands, if applicable. It usually looks like XXX_XXX.
Direct contract shipping methods
Direct contract shipping methods
Shipping method | Shipping method ID |
25626 | |
25629 | |
25628 | |
25627 | |
25630 | |
25631 | |
25632 | |
25633 | |
25634 | |
25635 | |
25636 | |
25637 | |
25638 | |
25639 | |
25640 | |
25641 | |
25642 | |
25643 | |
25644 | |
25645 | |
25646 | |
25647 | |
25648 | |
25649 | |
25650 | |
25651 | |
25652 | |
25653 | |
25654 | |
25655 | |
25656 | |
25657 | |
25658 | |
25659 | |
25660 | |
25661 | |
25662 | |
25663 | |
25664 | |
25665 |
Done! Once you've followed the steps above, your contract should now be successfully linked to your Sendcloud platform, and you can begin shipping at your DHL 2-Man Handling rates. When you create a label using a DHL 2-Man Handling shipping methods, the label price will now show as 0.00 EUR in your account.