Purpose: Learn more about Packs shipping conditions and available return methods.
Packs Mailpack
Packs Mailpack
Shipping method characteristics:
- Mailbox delivery within Europe
- Delivery the next day
- From Monday to Friday
- Included tracking
- 1 delivery attempt
- Not insured
Parcel dimensions:
- Maximum weight: 2 kg
- Maximum dimensions: 38,0 x 26,5 x 3,2 cm (L X W X H)
Packs Package
Packs Package 0-35kg
Shipping method characteristics:
- Delivery within Europe
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Package 0-35kg + Not at Neighbours
Shipping method characteristics:
- Delivery within The Netherlands mainland
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- When the recipient is not home, the shipment will not be delivered to the neighbours
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Package 0-35kg + Agecheck
Shipping method characteristics:
- Delivery within Benelux
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Package 0-35kg + Premium
This shipping method includes guaranteed delivery. If any issues occur, an additional service will ensure the parcel reaches its destination.
Shipping method characteristics:
- Delivery within Europe
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Scanlabel
This shipping method is used for packages where it's hard to determine the weight and size. Packs' scantunnel will measure these dimensions and automatically set the price.
Shipping method characteristics:
- Delivery within Europe
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Package Time slot
Packs Package 0-35kg + Before 12:00
Shipping method characteristics:
- Delivery within The Netherlands mainland
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Package Between 13:00 - 17:00
Shipping method characteristics:
- Delivery within The Netherlands mainland
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Package Between 8:00 - 17:00
Shipping method characteristics:
- Delivery within The Netherlands mainland
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Flowers
Packs Package 0-35kg + Flowers
Shipping method characteristics:
- Delivery within The Netherlands mainland
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €10
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Package 0-35kg + Flowers + Before 12:00
Shipping method characteristics:
- Delivery within The Netherlands mainland
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €10
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Fust
Shipping method of Packs for shipping flowers inside a fust. Upon delivery, Packs will collect and return the fust.
Shipping method characteristics:
- Delivery within The Netherlands mainland
- Delivery the next day
- From Monday to Friday
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Packs Return
Packs Pick Up Return
Shipping method characteristics:
- Pickup return method at home from the Netherlands to the Netherlands
- Return from Monday to Friday
- Next day delivery
- 1 delivery attempt
- Insurance included of €450
Parcel dimensions:
- Maximum weight: 35 kg
- Maximum length: 250 cm
- Maximum belt circumference [L+(2W+2H)]: 300cm
Claim procedure
Sendcloud does not offer its own rates with Packs. This means that you ship with your own carrier contract, and the claim has to be opened directly with the carrier, not with Sendcloud. Read our article, How do I start an investigation or file a claim for my parcel? for more information.
When you ship with Packs, you automatically agree to the following conditions: