Purpose: learn more about the functionalities we support for Lightspeed
The table below provides an overview of the functionalities that Sendcloud supports for the Lightspeed integration. These functionalities indicate which order and parcel details can be synced from Lightspeed to Sendcloud and used when creating shipments. Use this overview to understand which information is available in Sendcloud when working with orders from your Lightspeed store.
How do I move to version 2 (V2)?
To switch from V1 to V2, go to Settings > Integrations and click Disconnect on your V1 integration. Then search for Lightspeed V2 in the search bar and connect your online store by following the steps in Connecting Lightspeed to Sendcloud.
| Functionality | Supported |
|---|---|
| EAN import (to enable Pack&Go usage) | ✅ |
| SKU import | ✅ |
| International shipping - HS Code | ✅ |
| International shipping - Country of origin | ✅ |
| ICS2 compliance | ✅ |
| Total order price value | ✅ |
| Multi currency support | ❌ |
| Weight import | ✅ |
| International shipping - Customs invoice number | ❌ |
| International shipping - Customs shipment type | ❌ |
| Order comment/notes import | ✅ |
| Service points map | ✅ |
| Service Points - one carrier per map | ❌ |
| Order synchronization | ✅ |
| Order update sync to Sendcloud | ✅ |
| Order deletion/cancelation sync to Sendcloud | ✅ |
|
Order status updated Once a label is requested from Sendcloud (or a carrier scan), the order status in Lightspeed is updated, for example to “shipped” or “fulfilled”. |
✅ |
| T&T number feedback | ✅ |
| Parcel dimensions import | ❌ |
| Item dimensions import | ❌ |
| Parcel items import | ✅ |
| Product image | ✅ |
|
Shop checkout method A checkout method field is imported with the order, which can be used with the ‘Checkout delivery method’ condition in shipping rules. |
✅ |
| Order splitting | ❌ |
|
Customs docs to the external system Once a label is created in Sendcloud, the customs documents are sent back to the external system and can be printed there. |
❌ |
| Multi collo / Quantity | ✅ |
| Return feedback to external system | ❌ |
| T&T link feedback | ✅ |
| Orders syncing based on selected statuses | ❌ |
|
Shipping rules Shipping rules can be applied when a label is triggered directly from the external system. |
✅ |
| Order tags | ❌ |
| Custom parcel status mapping | ❌ |
| Dynamic sender address | ❌ |
| Flexible field mapping | ❌ |
| Label format support | ❌ |
| Partial order fulfilment | ❌ |
| Returns via Return Portal | ✅ |
| Returns via API | ❌ |
| Shipping method selection in external system | ✅ |
| Mark shipment as received in Marketplace for specific operator | ❌ |
| Multi store front | ❌ |
| Fulfill webshop orders via API | ✅ |
|
Label sent to external system Once a label is created in Sendcloud, it is sent back to the external system and can be printed there. |
❌ |
| Label trigger from an external system | ❌ |