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Purpose: learn how to avoid unwanted FedEx surcharges when your package does not meet the carrier shipping conditions. |
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Additional handling
Additional handling is charged when a package requires extra attention due to the dimensions, packaging, or weight. If a non-standard shipment is eligible for two or all three Additional Handling Surcharges (Dimension, Weight, or Packaging), only the one with the highest charge will apply.
A surcharge applies to a shipment containing any package that:
Dimension
- measures greater than 121 centimetres along its longest side
- measures greater than 76 centimetres along its second-longest side; or,
- measures greater than 266 centimetres in length and girth (length + 2 x width + 2 x height).
| Shipment is: | Surcharge price: |
| International | £31,20 |
| Domestic | £7,70 |
Packaging
- is not fully encased in an outer shipping container or packaging;
- is encased in an outer shipping container or packaging not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic, or expanded polystyrene foam (e.g. Styrofoam);
- is encased in an outer shipping container or packaging covered in shrink wrap or stretch wrap;
- is round or cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, tires, drums, or pails;
- is bound with metal, plastic, or cloth banding, or has wheels (e.g. a bicycle), casters, handles, or straps, including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area;
- could become entangled in, or cause damage to other packages or the FedEx sortation system.
| Shipment is: | Surcharge price: |
| International | £21,20 |
| Domestic | £7,70 |
Weight
- has an actual weight greater than 31kg.
| Shipment is: | Surcharge price: |
| International | £30,20 |
| Domestic | £7,70 |
Package shape and dimensions may change during transit, affecting the package’s surcharge eligibility. If the package shape and dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. We highly recommend using appropriate packaging materials to ensure your package stays in its original shape.
Address correction
If a recipient’s address on an Air Bill, Air Waybill, or shipping label is incomplete or incorrect, FedEx may attempt to find the correct address and complete delivery. They will assess a surcharge for this action. If they are unable to complete delivery due to the address error, they are not liable for failing to meet their delivery commitment.
For FedEx International Broker Select, the surcharge also applies if the broker’s address is incomplete or incorrect. If FedEx cannot determine the correct address or reach the broker, they may attempt to contact the sender for clarification or return instructions. If they are unable to complete delivery under these circumstances, they are not liable for failing to meet the delivery commitment.
| Shipment is: | Surcharge price: |
| United Kingdom |
£9,20 |
| Domestic |
£7,70 |
Extended area
Shipments picked up from or delivered to remote and less accessible locations are assessed an Out-of-Pick-up-Area (OPA) or Out-of-Delivery-Area (ODA) surcharge. Please refer to the list of postal codes or areas where this surcharge applies.
Tiered pricing based on postal codes or areas:
| Shipment is: | Surcharge price: |
| International |
Tier A: £2,90/ shipment Tier B: £0,42/kg (minimum £20) Tier C: £0,55/kg (minimum £26) |
| Domestic |
Tier A: £2,81/shipment |
Fuel surcharge
International Fuel Surcharge
FedEx Express has adopted a Dynamic Fuel Surcharge according to the variation in the price of kerosene-type jet fuel for all international services except FedEx Regional Economy and FedEx Regional Economy Freight. FedEx reserves the right to apply a fuel surcharge. For more information, visit the FedEx Fuel surcharge page.
Oversize charge
An oversize charge applies to a shipment containing packages that exceed 243 centimeters in length or 330 centimeters in length and girth (length + 2 x width + 2 x height). Package shape and dimensions may change during transit, affecting the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.
| Shipment is: | Surcharge price: |
| International | £49,45 |
| Domestic | £49,45 |
Return to sender
If a shipment is returned to sender, a fee will be charged. The costs of this vary per country.
Third Party Consignee
The FedEx Third Party Consignee International Priority Service (TPC) is a value-added service that facilitates deliveries to end consignees without a commercial invoice attached to the shipment nor the item value displayed on the Air Waybill or Waybill. It also allows for the details of the shipper at origin to be concealed from the consignees.
| Shipment is: | Surcharge price: |
| International | £13,90 |
| Domestic | £13,90 |
Clearance services fees on international shipments
FedEx may charge a service fee for releasing your shipment from regulatory agencies or if you request special services. Besides that, fees for standard customs clearance may apply in certain countries/territories or FedEx subsidiaries. These fees are subject to change and may be billed to the shipper, recipient, or designated third party.
Please visit the website links below for information on clearance services offered in your destination country.
More information about Clearance Services in your country
How can these supplements be prevented?
- Make sure all customs documentation is present and correctly filled in
- Ensure that shipment details are correct (e.g., delivery address, city, country)
Demand surcharge
During periods of high shipping volumes, increased demand, or rising operating costs, FedEx may apply a Demand Surcharge. The amount, duration, and applicability of this surcharge are determined based on regular assessments of shipping volume, network capacity, and other factors. Here you can find an overview.
Saturday delivery
A surcharge may apply for deliveries made on a Saturday. Service availability depends on the pickup location and destination.
If Saturday is a regular business day in the destination country or territory, marking Saturday Delivery on the Air Waybill is not required, and the surcharge does not apply.
| Shipment is: | Surcharge price: |
| Domestic | £16,70 |
The carrier may change the shipping prices and/or surcharges mentioned above without notice, therefore these prices may be subject to change. Even though we aim to inform you to the best of our abilities, no rights can be derived from the information provided above.