Dynamic Checkout: Nominated day delivery

To offer Nominated day Delivery, first create a new Dynamic Checkout configuration or open an existing one.

1. Go to Settings > Dynamic Checkout.
2. If you are setting up Dynamic Checkout for the first time, if this is your first time, click Get started. Otherwise, click Create new configuration.
   
3. During the setup, you will complete: Shipping destination → Delivery methods → Carriers → Configuration.

In Shipping destination, select:

• Sender address (the warehouse/location you ship from).
  Make sure the correct sender address is selected in your configuration. You can change it using the dropdown menu.
  The sender address determines which carriers and shipping services are available for Nominated day Delivery. Selecting the correct warehouse location ensures accurate delivery options and transit times.
• Time zone (should match the sender address location so cut-off and handover times behave as expected).
  The time zone is based on your account settings by default. Make sure it matches the location of the sender address you use to fulfill these orders.
  For example, if you ship from the UK, set the time zone to UTC+00:00 GMT. If you ship from the Netherlands, set the time zone to UTC+01:00.
• Destination country or countries you want to offer this configuration for.
  

When you’re done, continue to Delivery methods.

In Delivery methods, select which delivery methods you want to offer. Enable Nominated day delivery.

You can enable additional methods (e.g., Service point, Standard day, Same day) now or add them later from the configuration overview.

After enabling Nominated day Delivery, in Carriers, choose the carrier(s) you want to offer at checkout for the selected destination(s).

Use the carrier search if needed, then continue to Configuration.

In Configuration, Dynamic Checkout generates a configuration based on your selections. From here you can:

• Edit excluded postal codes for a destination.
• Add a new destination to extend the configuration.
• Add a new delivery method.
• Use the pen icon to open the delivery method editor and fine-tune the method.

Click the pen icon next to your Nominated Day Delivery method to open the editor.

Inside the editor, you’ll configure the following sections:

Step 6.1 – Shipping service

Select the shipping service you want to offer at checkout. This determines which carrier and delivery options will be used to fulfil orders.

A shipping service is a group of related shipping methods offered by a carrier. Sendcloud automatically selects the correct shipping method when the order is imported based on:

• The weight of the order
• The selected delivery date and your configuration
• Additional shipping functionalities you configure, when applicable

The Transit time (hours) column shows an estimated delivery time per service. This estimate is used to determine which delivery dates customers can select at checkout.

Use Select carrier to narrow the list and + Add filter to filter services by supported options.

Step 6.2 – Shipping method selection

After selecting a shipping service, you’ll see Shipping method selection. This is where you choose the options that determine how Sendcloud maps orders to the correct carrier methods.

Depending on your carrier or service, you may be able to select a Delivery deadline such as:

• Best effort
• Next day
• Same day
• Within 24 hours
• Within 48 hours
• Within 72 hours

On the right-hand side, you’ll see:

• Selected shipping service
• Shipping methods used to process orders
• Carrier delivery days, when provided

If you don’t see selectable options in this section, it usually means the selected service does not offer multiple variants, or it always includes the same properties.

Step 6.3 – Shipping rates

To display Nominated Day Delivery at checkout, you must configure the shipping rates.

Enable Set shipping rates in Sendcloud to add pricing for this delivery method. Sendcloud can fetch these rates for you automatically instead of entering them by hand.

You set a rate per weight class for this delivery method, and you can add new weight classes to cover specific ranges.

At least one weight class must be enabled and have a rate, or the method won't be ready to publish.

Read How to add Dynamic Checkout rates for the full walkthrough, including when automatic fetching applies, weight classes, and free shipping.

Step 6.4 – Handover schedule

The Handover schedule is one of the most important sections for Nominated Day Delivery. These settings directly influence which delivery dates customers can select in the date picker.

In this section, you can configure:

• Handover days
• Start time and End time for visibility
• Cut-off time
• Override transit time
• Closed day(s)

Available delivery dates are calculated based on your configured handover days, cut-off time, visibility window, transit time, carrier schedule when available, and your configured closed days.

Customers can select delivery dates within a 14-day window, excluding dates that are not operational or not feasible.

Step 6.5 – Checkout rules

In Checkout rules, enable and configure rules if you want to automatically show or hide this delivery method based on conditions.

With Checkout Rules, you can:

• Display only relevant delivery options based on conditions.
• Create a smoother checkout experience for your customers.
• Improve accuracy in shipping availability and pricing.

To configure Checkout Rules:

1. Go to Settings > Checkout Rules.
2. Click Create new rule.
3. Define your conditions and actions.
4. Click Save.

Step 6.6 – General details

In General details, set:

• Public title (what the shopper sees at checkout)
• Public description (optional helper text under the title)
• Internal title (for internal identification in Sendcloud)

Click Save in the editor when finished. Optional: use Copy method ID if you need the identifier for API or debugging flows.

Once you complete the setup, click on save then Complete setup and your configuration will be available in your Saved configuration library. 

From there, you can set it live to your shop by clicking Send and selecting the integration you want to send this configuration to.

1. Select your integration
2. Click "send."

Click on the pen icon to edit a configuration or the 3 dots to rename, duplicate, or delete one.

Orders will appear in Shipping > Orders > Incoming order overview.

If you don’t want to show that column, customize your column view via the column selector (≡).

• Orders that must be processed today will show this icon:
• Overdue orders will show this icon:

Filter by Parcel Handover Date

• Filtering Delivery orders
  You can filter your orders using the +Add filter button. 
  For example, select: Parcel handover date:Anytime. 
  
  
• Filtering other Dynamic Checkout orders
  If you have configured additional delivery options (such as Next Day or Nominated Day), you can combine filters such as:
  • Parcel Handover Date: Anytime + Country
  • Parcel Handover Date: Anytime + Carrier