UPS Shipping Rates Activation – Sendcloud Help Center

Purpose: Learn how to activate Sendcloud's shipping rates for UPS New Partnership by following a few simple steps. Before you begin shipping, you’ll need to read and accept UPS’s Terms & Conditions.

Important: You must accept the UPS Terms & Conditions before you can begin using Sendcloud's UPS rates. Once accepted, you can immediately start creating shipments.

Step 1: Activate UPS with Sendcloud rates

To activate and use Sendcloud’s UPS rates:

In your Sendcloud account, go to Shipping > Carriers
In the Carrier overview, locate UPS
Click on Add or Activate
A new screen will appear with the UPS Terms & Conditions
Carefully read the Terms & Conditions
Click Accept Terms & Conditions to proceed

Once accepted, UPS shipping methods will become available in your account.

Note: If the Terms & Conditions are not accepted, UPS shipping methods will remain disabled in your account.

Step 2: Start shipping with UPS

After activating the UPS rates:

Go to your shipping panel
Create a label using one of the UPS shipping methods
Your rates will be automatically displayed
Once a label is created, the UPS rate will show directly at the label step

By accepting the Terms & Conditions, you acknowledge that all shipping rates and surcharges are set and managed by UPS. You will always see the latest pricing directly at the label creation step in your Sendcloud account.

Important: UPS prices are only shown during label creation. The Price List feature does not apply to UPS shipping methods. If you see a difference between the Price List and the label price, the label price is always correct.

FAQs

Why don’t UPS prices appear in the Price List?

UPS pricing is managed directly by UPS and is dynamically retrieved at the moment of label creation. For this reason, the Sendcloud Price List feature does not support UPS shipping methods. Always refer to the price shown during label creation for the most accurate UPS rate.

What if I forget to accept the Terms & Conditions?

You won’t be able to use UPS shipping rates until you accept them. Revisit the carrier activation page to review and accept them.

Where can I find the most updated UPS prices?

UPS rates are automatically updated and shown during label creation. Pricing is managed by UPS, not Sendcloud.

Will UPS notify about price changes?

The most recent price is always shown when creating a label. UPS does not send separate notifications about price changes.

You're all set!

Once you've followed the steps above, you can begin shipping with UPS via Sendcloud. Your labels will now reflect the Sendcloud UPS rates in your account.