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DPD Benelux contract activation

Joan
  • Updated

 

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Purpose: Learn how to connect your DPD carrier contract with your Sendcloud account in three easy steps.    

Looking to activate a German DPD contract? Click here!
Note: It’s not possible to add two separate DPD contracts for both Germany and the Benelux (the Netherlands and Belgium). You can only upload one DPD contract for those regions. In case you have an existing contract in both regions, please contact your DPD account manager to see if these contracts can be merged. Other DPD contracts like DPD Austria, the UK and France can be uploaded separately.

DPD contract activation

Step 1: Activate your Sendcloud subscription

Sendcloud offers three subscriptions with which you are able to use your own transport contract: Lite, Growth and the Premium plan.

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.

Step 2: Enable your carrier contract 

Once you have activated a Sendcloud subscription, you can connect your carrier contract. 

In your Sendcloud panel navigate to Shipping > Carriers. Go to the My contracts tab and find DPD from the list. Click Add contract. Here you can add the credentials needed to validate the connection to DPD. 

Step 3: Enter your DPD contract details

Complete the form with the information below and click Add this contract when you are done.

  • Delis ID
    DPD provides you with the DelisID. The DelisID consists of alphanumeric characters (e.g. Sendcloud123).
  • Password
    DPD provides you with a Password. The password consists of any alphanumeric and special characters (e.g. j3Vw|K2_Bt).
  • Service
    Choose the country from which you are shipping.

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If you don't know how to obtain any of the information listed above, contact your DPD account manager for guidance. 

Done! Once you've followed the steps above, your DPD contract should now be successfully linked to your Sendcloud platform, and you can begin shipping on your DPD rates. When you create a label with a DPD shipping method, the label price will now show as 0.00 EUR in your account. 

Important: Since your contract and the relevant shipping methods are individual, please make sure that the shipping methods you have agreed upon are activated with us. Please note that this does not happen automatically. If you do not see the shipping methods, please contact our support / Live Chat.