Purpose: learn how to avoid unwanted Parcelforce Worldwide surcharges when your package does not meet the carrier shipping conditions.
The carrier may change the shipping prices and/or surcharges mentioned below, therefore these prices may be subject to change. Even though we aim to inform you to the best of our abilities, no rights can be derived from the information provided below.
Coronavirus (COVID-19) - Additional charges for some international destinations
Due to a reduction in airline capacity to some international destinations as a result of the COVID-19 worldwide pandemic, an additional charge may apply for shipments to some destinatoons and when shipped with the Global Priority service.
Full details of these temporary surcharges can be found on; parcelforce.com/business-parcels/covid19-surcharges. Please ensure you always check this latest information before you send your parcel.
Manual handling surcharge - £2.95 per item
In the event that a parcel can't be processed automatically via a sorting belt, it must be processed manually. This can be a result of incorrect packaging, or due to the nature of the parcel itself. For these types of parcels, you will receive a surcharge of £2.95 per parcel.
- You can find a comprehensive list of items or types of packaging which require manual handling here.
- You can find additional packaging tips to ensure your parcels are prepared in adherence to Parcelforce Worldwide here.
Manual handling surcharge for oversize shipments - £7.45** per item
This surcharge will apply to items between 1.1m and 1.5m or where the 2nd largest dimension is greater than 0.7m
**These surcharges apply to the following services: express9, express10, expressAM, expressPM, express24 and express48
|Incorrect or incomplete address:||£0.50 per consignment|
|Isle of Wight surcharge||£5.00 per consignment|
|Nothing to collect or cancelled collection||£7.50 per consignment|
|Booking in slot required at delivery address||£6.00 per consignment|
|Return to sender (UK Services)||£6.75 per parcel|
|Return to sender (International Services)||£20.00 per parcel|
|Oversized or overweight –
All parcel services except express48large
|£50.00 per parcel|
|Storage surcharge after 3 days||£0.50 per consignment|
|Remote collection||£6.85 per consignment|
|Third party shipments||£6.95 per consignment|
You can find a comprehensive list of Parcelforce Worldwide surcharges here.