Step 1: Activate your Sendcloud subscription
Sendcloud offers three subscriptions with which you are able to use your own transport contract: Small shop, Large shop and Business plan.
A confirmation message will tell you that your subscription is activated. Make sure that you have activated direct debit beforehand - click here for help setting up payment via direct debit in your account.
Step 2: Connect your GLS contract
Once you have activated a Sendcloud subscription, you can connect your carrier contract.
In your Sendcloud panel navigate to Settings > Carriers. Find GLS in the list of carriers and press enable. Then go to the My contracts tab and find GLS from the list. click Add contract. Here you can add the credentials needed to validate the connection to GLS.
Step 3: Enter your GLS account details
Complete the form with the information below and click Add this contract when you are done.
- Contract name (optional)
- Client ID (Customer Number)
- UID Cliente
If you want to support international drop-off returns with GLS you have to fill in the following credentials as well:
- Client ID for International Returns service
- Secret for International Returns service
- PortalKey for International Returns service
Note: It is important to ask your GLS sales advisor to create a web-API identifier specific to your account so that you can connect your contract to your Sendcloud account. If you cannot find any of the credentials above, please contact GLS.
Done! Once you've followed the steps above, your GLS contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your GLS rates. When you create a label with a GLS shipping method, the label price will now show as 0.00 EUR in your account.