Purpose: This article provides information on joining the Sendcloud Beta Community
Why join the beta community?
In e-commerce, shipping can be a painful step in the process. Sendcloud is here to help you with the full delivery experience throughout the world.
By creating a community platform, our aim is to provide a space where our users can connect to discuss their experience. Ultimately, we hope that we can all learn from each other and together improve our software. Moreover, you will benefit from some exciting perks:
- Get early insight into releases
- Have direct input on improving product quality
- The chance to become a Sendcloud Advocate
- Access to exciting events and more!
Benefits of an online community
Inspiration and motivation – we have asked you to join the Beta Community because we believe that you are working on something cool! take inspiration from each other and feel motivated to achieve bigger goals with us.
Shared lessons – rather than having to learn from your own mistakes or successes you can reach out to the community and ask if anyone has had an experience that could be valuable to your situation.
Contacts – The Beta Community is an opportunity to expand your contacts and meet like-minded people who are interested in learning how to refine the shipping proccess.
Opportunities – successful people are always doing cool stuff and when you are associated with them you often get to go along for the ride.
What do we need?
- Active participation and initiation of discussions on various new features.
- User testing, to include focus grounds, interviews, and access to prototypes.
- Participation in events and feedback on the communities progression
Are you interested in joining? you can request access here.
Be honest: we are sharing insights of the current and future product. Please be honest about the tests, questions, and topics that will be discussed. We listen to your opinion and try to make our product fit your needs.
Share generously: your stories and experiences may be exactly what another member needs to hear today to solve a problem or seize an opportunity. And again, we really listen to your opinion so the more the better.
Feel welcome: The first language in this community is English; the prototypes, surveys, and questions will be in English. If you prefer to answer in your own language, feel free to do so. We have a great multi-language team at Sendcloud.
Don’t spam, this is not your support channel: this community exists to improve our product to your needs. It’s not a place to spam, report bugs or ask questions about shipments.
Participate: if you join the Sendcloud beta community but are not actively participating you will be removed.