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Poste Italiane contract activation 🇮🇹

Team Sendcloud
  • Updated

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Purpose: Learn how to connect your own Poste Italiane contract with your Sendcloud account in three easy steps. 

You must have  a contract with Poste Italiane Italy in order to ship with Poste Italiane through Sendcloud. Contact Poste Italiane via the website or by email to create an account, then proceed with the steps below when your account is activated. 

Message regarding old Poste Italiane contracts

If you are shipping on an 'old' version of the carrier contract which uses different product codes to the current version, you can now ship with Sendcloud. Contact us by logging a support ticket from your Sendcloud account, and we will manually activate your contract for you. We currently only support the shipping method Poste Italiane Extra Large Pakket for users with an old version of a Poste Italiane contract. 
 

Step 1: Activate your Sendcloud subscription 

Sendcloud offers three subscriptions with which you are able to use your own transport contract: Small shop, Large shop and the Business plan. 

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.

Step 2: Connect your Poste Italiane contract

Once you have activated a Sendcloud subscription, you can connect your carrier contract. 

In your Sendcloud panel navigate to Settings > Carriers & Pricing. Find Poste Italiane in the list of carriers and press enable. Then go to the My contracts tab and find Poste Italiane from the list. click Add contract. Here you can add the credentials needed to validate the connection to Poste Italiane. 

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Step 3: Enter your Poste Italiane account details

Complete the form with the information below and click "Save" when you are done.

  • Username: 
  • Password:  
  • Cod cliente:
  • Postazione number 

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Note: It is important to ask your Poste Italiane sales advisor to create a web-API identifier specific to your account so that you can connect your contract to your Sendcloud account. Contact Poste Italiane to retrieve the information above if you do not have it to hand.

Done! Once you've followed the steps above, your Poste Italiane contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your Poste Italiane rates. When you create a label with a Poste Italiane shipping method, the label price will now show as 0.00 EUR in your account. We advise you to also read the general Poste Italiane Terms and Conditions for more information and to avoid unwanted surcharges. 

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